Tesco..Contaminated Fuel?

[odydog]

Anyone had any problems with fuel from tesco? Apparently i am the 4th person to breakdown and also had purchased my fuel from tesco. Awaiting correct diagnosis until i write complaint! Just wondering if anyone else has had problems.

[dx100uk]

would help if you state where

 

if you paid by a card

any repairs are the card issuers equal responsibility

under sec 75

 

http://www.financial-ombudsman.org.uk/publications/ombudsman-news/31/creditcards-31.htm

[sirbob10]

We had the same problem a few months ago but we filled up at Asda. Within 20 mile the car had lost power and wouldn't go above 50.

 

We took it to our Toyota dealer who said it was likely to be contaminated fuel but there is no way to prove this. We complained to Asda but all they said was there was no other complaints so couldn't help.

 

We just had the take the hit of loosing £60 of fuel and the £140 bill for draining the fuel.

 

Ask the garage doing the repair for a fuel sample but as both the garage and Asda say there is no way of provong it was the fuel.

 

We have never used supermarket fuel again.

[Guest]

check the min fuel requirements in your cars spec/manual eg 95 or 98 ron or both. can affect the timing. if 98, don't use supermarkets 95 ron. although most can 'adapt' to 95, supermarket 95 seems notoriously poor.

Edited May 1, 2013 by Ford

[renegadeimp]

Try shell's new fuel. It's a tad more expensive but my engine seems to run smoother.

[helpneeded123]

Try shell's new fuel. It's a tad more expensive but my engine seems to run smoother.

 

I can confirm this Shells new V Power Nitro+ fuel is so much better. I was having engine knocks to my car and a sound I was told its the cheap fuel Asda and Tesco sell and it can only be fixed by using higher Octane fuel.

 

I started on Shells 99 Octane fuel and believe me when I say my car is a different animal altogether!

 

Good luck !

[zeus69]

I had a problem (Cirencester) after filling up at Tesco Cirencester on the 20th June - awaiting outcome from garage but it sounds a costly fix.. draining down has not worked !!!!

[dx100uk]

how did you pay

 

dx

[zeus69]

I paid with my Amex card... why do you ask ?

[dx100uk]

great then...

 

http://www.financial-ombudsman.org.uk/publications/ombudsman-news/31/creditcards-31.htm

 

makes the card issuer equally responsible

 

dx

[zeus69]

Nice thought but I can see Amex will create merry hell if I try to pin it on them..

 

Have you heard of any examples were they have rolled over and admitted equal liability on a Contaminated Fuel claim? - If so it would be good to have it ready should they contest any involvement.

[Old Cogger]

Nice thought but I can see Amex will create merry hell if I try to pin it on them..

 

Have you heard of any examples were they have rolled over and admitted equal liability on a Contaminated Fuel claim? - If so it would be good to have it ready should they contest any involvement.

 

 

Not what they think it is regulation so no argument from Amex.

[dx100uk]

yes lots

 

http://uk.search.yahoo.com/search;_ylt=AsddqoPyuR9n6Ulik0Ak_eo4hJp4;_ylc=X1MDMjAyMzM5MjMxMgRfcgMyBGZyA3lmcC10LTcwMgRuX2dwcwMwBG9yaWdpbgN1ay55YWhvby5jb20EcXVlcnkDY29udGFtaW5hdGVkIGZ1ZWwgY3JlZGl0IGNhcmQgY2xhaW0Ec2FvAzE-?p=contaminated+fuel+credit+card+claim&toggle=1&cop=mss&ei=UTF-8&fr=yfp-t-702

 

dx

[zeus69]

Thanks

[zeus69]

If you read the link it says:

 

 

• The cash price of the goods or services must be more than £100 and not more than £30,000
  

As I only filled up with £67 of diesel does that limit their liability?

[dx100uk]

worth a try

 

dx

[zeus69]

I tried the recommended approach with Amex - They seem to know the rules as well as we / you do..

 

 

• The cash price of the goods or services must be more than £100 and not more than £30,000
  

[dx100uk]

darn..worth a try

 

dx

[zeus69]

5 weeks on and my Audi Q7 is still at the menders

 

Tesco have written me a nice letter saying that they will consider my claim - (they haven't seen the bill yet!!!)

 

In the meantime we are nearly up to £9,000 of new parts (and labour) and still the car will not start!!!!

[Guest]

9k!! all from some dodgy diesel! odd, even if the diesel is dodgy it should still start but just not 'perform'?

[zeus69]

So far replace 'Fuel Lifters', 'Diesel Pump', Fuel Rails and Injectors...

[Guest]

just seems odd, as most diesels, even modern performance ones, can 'run' on a min grade (including red/agri diesel, and even veg oil?)

when you filled up, you drove ok straight after? when did the non starting first occur?

what did the garage say?

Edited July 31, 2013 by Ford

[heliosuk]

Depends on how far driven. An initial start and stop and you'd get away with it but over say a mile if it lasts that long then it's a complete fuel system replacement. Red is the same as blue but veg oil is a big no, no on any HPCR system. The tolerance is so fine it's like sticking water in the tank.

 

What has been replaced would be routine and correct.

[zeus69]

I filled up with about half to three quarters of a tank...

 

Drove 75 miles and then it started to splutter and then finally stopped..

 

Audi are working through a Technical Bulletin that specifies the sequence that should be followed.

[Guest]

Depends on how far driven. An initial start and stop and you'd get away with it but over say a mile if it lasts that long then it's a complete fuel system replacement. Red is the same as blue but veg oil is a big no, no on any HPCR system. The tolerance is so fine it's like sticking water in the tank.

 

What has been replaced would be routine and correct.

 

cheers.