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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Drugs homelessness ipolice


Vivi
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I have been living with an unemployed man for two years. He is in receipt of no benefits and I work paying all the bills etc. Because he has no income he started to grow drugs in the house and I believe he may be selling outside of the property. We are in social housing property and I am not on the rent book. He has promised to put me on and then withdraws his offer as a way of controling me. The police have come on a number of ocassions for domestic violence reasons. I have told him that I dont want this to continue and he blackmails me saying if I inform the police or housing we will both be out, I will be homeless because I am not on the rentbook. He said he will deny everything and say it is me growing the drugs. Three days ago it came to a head and I set out to the police station to make a statement in the early hours. I fell downstairs and broke my leg and am now at his 'mercy'. I want to do the right thing and report him but I am scared of being out on the streets. I pay all my bills on time will the housing look on me favourably under these circumsances and just remove him pending a police prosecution?

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Hi Vivi

 

I am so sorry for the situation you find yourself in at present I am sure the caggers will be along to give you their wisdom so please be patient.

 

Now you say you have been at the property for 2yrs is the housing association aware of this, do you have anything at all in writing?

 

I know it isn't easy especially with your leg at the moment but do you have any friends, family that you may be able to stay with at the moment.

 

You also mention the police have been involved on occasion but have you ever spoken with their actual Domestic Violence Unit, have a look on the web for your local force and contacts details should be their.

 

This link to womens aid has some information that may be of help:

 

http://www.womensaid.org.uk/default.asp

Edited by stu007

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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Hi, the housing association are aware of my occuapancy and I have proof of time in the property as I have records of payment of rent. He recently asked for a form from the housing to put my name on the tenancy and all they requested was proof on utility bills with my name and this address from a year ago. Needless to say he has now refused for me to go on the tenancy. I have a number of incident numbers for DV with the police and have spoken to womens aid on two ocassions. what I really need to know is where I/we stand re going to the police, will I loose the roof over my head? everything I own is in this house.

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Hi

 

Now the records of payment of rent could you please clarify i.e your own account, bank statements, receipts from HA or letter stating your payment in your name to that account?

 

Were the Housing Officer aware you were resident in the property and did they ever visit after the incidents?

 

were you also paying council tax?

Edited by stu007

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Clarification of my bank account, statements are not a problem. Reciepts from HA re rent payment are via internet - acknowledgements of payment recieved. Housing officers have never attended as I have never informed them of DV incidents or other. In fact he has phoned the housing organisation asking if he can remove me from the property (I feel he does this to unsettle me). They have none of this info and they have said yes (obviously).

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Viv,

 

Have a word with Shelter. http://england.shelter.org.uk/get_advice

 

IMHO, I think you are putting yourself in a very vulnerable position. Not just because of the violence but also as an accessory to the drugs.

 

I see you have already been given a link to Womens Aid. I think you need to make contact with either group as soon as you can. Only you can make choices about your future.

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Viv,

 

Have a word with Shelter. http://england.shelter.org.uk/get_advice

 

IMHO, I think you are putting yourself in a very vulnerable position. Not just because of the violence but also as an accessory to the drugs.

 

I see you have already been given a link to Womens Aid. I think you need to make contact with either group as soon as you can. Only you can make choices about your future.

 

I thank you and others for the time and advice given to me, thank you!

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I thank you and others for the time and advice given to me, thank you!

 

No-one wants to see you or anyone else in this situation but you are the only one who can do something about it. I'm sure it's all easier said than done but it's down to you to actually do something about it. We're all here to help you through it so please please please look at your options and get yourself out of it.

 

It won't be easy but I hope that with support you can do it. Don't allow yourself to be treated this way.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi Vivi

 

Thought Id pop in to see how things are going.

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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Vivi, go and see (or telephone cos of your leg) the housing officer. There are rules in social housing tenancy agreements about use of domestic violence. You are a vulnerable person right now, re the violence and your leg. You will likely find they are duty bound to assist you. There is a good trail of evidence with the police about the violence, but lord only knows what you are going to do about those plants. I think you'd better fess up to it. After all, with your leg in plaster, and being immobile, how on earth are you supposed to be taking a hand in it?

 

I clearly recall a colleagues case some years ago, man and woman, no children, one bed flat. He was the tenant, she was not not. He beat her black and blue regularly. When she found the courage to admit what was going on to my colleague, all hell let loose. I cannot recall, after all these years, which legislation was used, but it ended up with him out of the property, by court order, and the council giving her the tenancy. They weren't married, I suspect an injunction was gained first, by the council, with assistance and evidence from the police, .and then possession would have been gained by breach of tenancy agreement, re the violence. The judge will either have ordered a straight transfer of tenancy to the female, or the council granted it to her after the event. So don;t give up hope.

 

Good luck. X

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I'm very sorry to hear your situation and hope that you get sorted. No person deserves to be homeless and there are plenty of people out there who are willing to help you. Do not be bullied by this person and if you feel that they are doing something wrong then you need to report them to the police as you may be in trouble if they find drugs in the house.

 

The police will also be able to offer you advice and also the citizens advice. Please don't think you are alone in this and i hope you get sorted soon. :)

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