Who are Smilefinance.co.uk ? They've just taken £26 from me...

[Superstar1308]

I tried to ring that number too but no answer.

Smile finance emailed me that number this morning

[diskmandave]

Website is littered with schoolboy grammar errors, also this.....

 

The website is operated by EQI Independent Ltd trading as SmileFinance. Company No. 04418004 Consumer Credit License - 0559251 Data Protection - Z889462

[diskmandave]

And why would anyone want to try that number ?

 

Scott........

http://buddyloans.com/contact-us.html

 

Edit:

Seems to be turning in to a right can of worms this...

https://www.lifequotes4u.co.uk/contact-us

( ^ ^ address )

Edited August 19, 2013 by diskmandave

[maroondevo52]

Hi Dave,

 

I got through to a woman who told me it was MyMoneyGroup ?

[diskmandave]

Me too Scott, but check out their address.... ;-)

 

http://mymoneygroup.co.uk/contact-us.html

[maroondevo52]

Me too Scott, but check out their address.... ;-)

 

http://mymoneygroup.co.uk/contact-us.html

 

Ah right, looks like they are all one and the same, talk about a tangled web !!!

[thekisan]

Hi there,

I used to work for this company and have just come across this thread. MyMoneyGroup, Buddy Loans, Smile Finance, My Money Warehouse and LifeQuotes4U are all the same company but will try to fob you off saying they are not. Please drop us a message if I can be any help getting any info.

[Superstar1308]

They don't respond to any of my emails. They still owe me money and refusing to give it back.

Told me they refunded it but they haven't said they spoke to my bank on my behalf and then refused to give details of person they spoke to! Help

[thekisan]

Address and phone numbers for their offices if anyone needs them, all numbers go to the same offices under their different company names -

 

Metropolitan House Station Road

Cheadle Hulme

Cheadle

Cheshire

United Kingdom

SK8 7AZ

 

Telephone numbers - 0800 690 6860, 0161 486 4809, 0800 002 9954, 0161 850 0286, 0161 486 4827

 

The office managers/owners names are Diane Wade, Guy Mackenzie, Nick Zapolski

[thekisan]

Owners of the company -

facebook.com/mackenzie.guy4

facebook.com/nick.zapolski

[Superstar1308]

Thanks for that

[thekisan]

No problem.

[diva999]

Yes i also checked my online banking co-operative on the thursday 22nd august 2013 and noticed £26.34 missing without my permission the bank did not tell me who ? However, checking in my recent items list today i was shocked and angry to read SMILE FINANCE what the hell do they think they are playing at ?

 

All i had to do next was simply google in smile finance and learn that people are grassing them up big time.... I could not believe it a transaction of £26.34 is obtained from some nasty little backstreet place whom have no business at all using confidential information of mine, i just feel so violated about the blatant audacity towards consumers who in times of severe hardship are struggling and living on the poverty line as it is, i'm planning and building a domestic violence male survivor charity that deals with housing in crisis and are constantly reminded everyday there is no money around and lack of decent employment when the council's are useless resolving it when i work so hard campaigning and petitioning is for beasts to take basic money i fight to live by.

 

Its not even the amount as much as the principle. I swear i have never ever agreed to pay a loan broker a fee to find me a lender, i'm always concerned when i'm asked to give bank details over the internet if the loan applications have failed credit i am therefore not aware someone wants to take money instead of giving as intended. I need to muck around changing my account now, why are the banks allowing this to happen if i haven't set up a direct debit ? As usual this is one expensive 0845 call to the co-operative bank because i don't know how else to tell the bank, the co-op branches are scattered far out everywhere they are never local. Has anyone on this thread got a refund yet ?

Edited August 25, 2013 by ims21

[thekisan]

diva999, keep hassling them on the above numbers and ask for the managers by name, they should give you a refund pretty quickly if you kick off.

[renegadeimp]

Or just get your bank to do a full chargeback for an unauthorised transaction.

[mrlunn]

Evening All,

 

This is the first time that I have posted on a forum (although I like to take advice). I had the same problem with these little poppets, I managed to get my money back within about 30 hours (through the bank). And will get a refund through them as well (no doubt), they are a bunch of (Edit) artists that think they can take what ever they want when ever they want (up to 62 days according to there crap website). They are total ****, some legal loop hole lets them get away with it!!

 

Bloody idiots! If anyone wants advice or a refund form or copies of the e-mails that I have sent to them then please feel free to e-mail me, (Edit) (I don't know why but the site wouldn't let me). The sooner that these **** bags are stopped the better!! 21st century loan sharking at it's best (or worst).

 

Bunch of (Edit)

 

Thanks, Daniel.

Edited September 4, 2013 by maroondevo52
Removed unsuitable wording and e-mail address

[mrlunn]

I only put **** bags, the rest of it was probably correctly blocked though. Apologies to the administrators or anyone who may have taken offence.

[jh7891]

I didn't bother contacting Smile Finance after I had a refund from my bank, I reported them for fraud though...let's hope they get what they deserve soon!

[thekisan]

Can anyone here tell me how you came across Smile Finance was it through another site or via google or something? I'm trying to see how they are tricking customers into signing up, I believe they are directing people via leads from somewhere else not through their main site and on the page you are redirected to it has no mention of the fee.

[jh7891]

Can anyone here tell me how you came across Smile Finance was it through another site or via google or something? I'm trying to see how they are tricking customers into signing up, I believe they are directing people via leads from somewhere else not through their main site and on the page you are redirected to it has no mention of the fee.

 

I'd never heard of them until I saw that they'd taken money from my bank account. I have used Payday loans in the past, so maybe it was one of those companies which passed my details on?

[Acmather]

People I think I am about to become your Knight in white armour. I have just got a refund from Smilefinance and Moneywarehouse by ringing this number 08006906860. Its their direct number which Yorkshire Bank gave me. Dive in and get your money

 

 

 

Called your number and got through to a person and now have recieved a refund form. Filled in and ready to post, thank you very much for your post really helped!!!!

[thekisan]

Any of these numbers will get you directly through to their office if anyone needs them - 0800 690 6860, 0161 486 4809, 0800 002 9954, 0161 850 0286, 0161 486 4827