Motormile Finance Harrassment - New thread

[toptrapper]

In that case, well done Sir!!

[sillygirl1]

Yet another 'we will send the boys round' call and again couldn't complete data protection as they have an old address.

[BRIGADIER2JCS]

All the links to Ellershaw and Petty are really point less neither respond very often to e-mails if you want a response from MMF write to Rob Sands Compliance Director!!

[Jimmy99]

Well they replied to me so maybe I was just lucky

[Jimmy99]

All the links to Ellershaw and Petty are really point less neither respond very often to e-mails if you want a response from MMF write to Rob Sands Compliance Director!!

Maybe not but I got read receipts from neil Petty , all ammunition

[BRIGADIER2JCS]

Read receipts no replies. Sands is The Man now.

[Jimmy99]

Ok fair point but as I said I got read receipts and replies so I have a nice little paper trail

[Jimmy99]

Jesus I have just read his profile and if that is award winning compliance god help us all

What a bunch of wasters he has worked for

JB debt recovery

Mucky Hall

MRS

Motormouth

 

If I have to contact them again I will be writing to him, shame i don't have his email address, saves on postage...wonder if it's Rob or Robert@

[BRIGADIER2JCS]

Rob Sands. Having dealt with this guy on more cases than I care to remember I'd personally give him a chance to answer, but then it's only experience!!!

[sillygirl1]

I've lodged a complaint with the OFT after yet another recorded phone message and text today - will they ever learn!

[BRIGADIER2JCS]

It would be far more effective to collate all the various complaints/reports into one regarding the conduct of MMF.

[sillygirl1]

I've listed to the OFT the texts and calls, and summarised at the end what they have done wrong - if anyone is collecting info on MMF please let me know and I can forward the copy of the OFT complaint, which details the times of the calls and the mobile numbers they were using.

 

All texts have been sent to O2s spam line - for good measure!

[sillygirl1]

Update,I had a reply from the OFT who have noted my concerns and have now told me to go to the FOS.

 

Another pre-recorded phone message telling me that I have not responded and now cannot avoid a home visit - followed up by another text from yet another mobile - duly forwarded to O2s spam line.

 

I will report the latest to the OFT and copy the list of their menacing behaviour to the FOS.

[DonkeyB]

Stop teasing them, SG. You know they’re stupid and will walk into every trap. You are cruel.

[sillygirl1]

I know they are stupid DonkeyB, they have been told the situation, that I am on benefits, have other priority debt to deal with (electricity bill only) and they still persist.

 

I've had yet another text today, this time stating they can offer me a DISCOUNT off the debt of xxx....

 

Forwarded to 02's spam line.

[sillygirl1]

After another five texts (all forwarded to 02s spam line) and another very stern pre-recorded phone message I have reported both MMF and Uncle Buck to the FOS.

 

The FOS lady was quite helpful but slightly mis-informed about the statute barred status of this alleged debt, however she is writing to both companies and they will have 8 weeks to get back to her (and me), I bet they will do what GMAC did when I complained to the FOS and write to the 'address they have on record' which is over 6 years old!

[sillygirl1]

I think I might report this case to Stella Creasy, I've just found her contact details again... she might be able to add it to her records.

 

I have one complaint no for Uncle Buck and one complaint no for MMF from the FOS.

[fkofilee]

Sillygirl... MMF... *Facepalm*

 

As you mention, the clowns are here, somebody used my number to get something and didn't pay it back (Apparently)

Now when Ive started getting phone calls and texts ha, so I rang them back yesterday and asked for their (Information Commissioner Or Compliance Manager)... They refused... Not because they don't correspond to the rules, but because they dont know what a "Compliance Manager" Is ^__^

 

When going through DPA they can see that im not the person they are looking for.

 

Oh Look... another phone call from them... xd

 

I have asked them to remove my number but somehow I dont think they will do it ^__^, so we will see what the OFT say

[BRIGADIER2JCS]

Simplt instruct, tell, demand that all telephone contact WILL cease immediately.

 

It's the DATA CONTROLLER THAT YOU NEed to WRITE to do not phone,,

or you can write to Mr Rob Sands Compliance Director @MMF.

[sillygirl1]

Got my complaint forms from the FOS, signed them and put them in the post.

 

This lot really need to learn a lesson or two in how to do business properly.

 

If you can't complete Data Protection then all contact should cease immediately and the file returned to the originator.

 

But of course there is no file, only a line on a data sheet....

[sillygirl1]

Partial success - letter received today from Uncle Buck apologising, confirming I had repaid original loan (but not their charges) and the charges were recorded as a bad debt.

 

I am going to email the person who sent the letter M Christi, and demand they give me some financial compensation.

 

I knew I had repaid this loan - shows how shabby their administration processes are and how badly they treat their customers.

 

I am going to pass their letter to the FOS and OFT just in case they have not copied the organisations in.

 

Will scan in letter later when I have sorted out my IT (have a new printer to install0.

[fkofilee]

Partial success - letter received today from Uncle Buck apologising, confirming I had repaid original loan (but not their charges) and the charges were recorded as a bad debt.

 

I am going to email the person who sent the letter M Christi, and demand they give me some financial compensation.

 

I knew I had repaid this loan - shows how shabby their administration processes are and how badly they treat their customers.

 

I am going to pass their letter to the FOS and OFT just in case they have not copied the organisations in.

 

Will scan in letter later when I have sorted out my IT (have a new printer to install0.

 

Get any problems with that printer let me know i can help you....

 

Ha oh sorry i forgot we were talking about MMF xd, good on you SG1

[sillygirl1]

I could go with some help with a laptop running Windows 2000, Previous owner doesn't know password... Printer sorted oksy so will scan letter.

 

Have emailed UB with request for compensation and list of texts and calls.

[fkofilee]

phoarrr windows 2000? haha , its possible i could help you unlock it are you sure it windows 2000?

 

Wonderful, sometimes we have to dip into the purse of these companies when times get tough and with rising costs of living but at the same time the savvy know how not to get struck, while the unsavvy come to this forum to get help from the savvy ^__^

[ncm-000]

@Sillygirl1 You need a program called NTPWD to reset win2000 (and other ) passwords.

 

The simplest way to get it is from a copy of Hirens boot disk.

 

http://www.hirensbootcd.org/files/Hirens.BootCD.15.2.zip