Having trouble with QQ

[mindy1]

I emailed that guy. I received an out of office reply. But on it was the names of 2 others to contact if we needed help. I sent them both a copy of my complaint lol. The more the merrier. At least it shows I am making every effort to set up a repayment plan.

[turkwyfe4lyfe]

yeah id do the same. keep all ur emails...everything, even the ones.... its not likely but if it ever went to court you would have proof that you are trying to sort a repayment but they are not allowing you to do so. so providing you keep on their ass, the judge should be on ur side.

 

keep at it, cos theyre known to sell it on to a debt collector if the person doesnt pay, or if the epayment amount isnt high enough...usually Mackenzie Hall, who are TERRIBLE to deal with.

 

Anytime u need statements of ur account, email pete too...as hes provided last couple of my statements.

[mindy1]

Yes I keep all my emails. Have you had dealings with MH?

[turkwyfe4lyfe]

Not personally but the posts ive read on the site are shocking, and thankfully my repayment was high enough for them to keep it with them xx cant wait til next march when its all paid...no more payday loans after omg

[mindy1]

Result. Thank you turkwyfe for your advice about emailing that guy. One of the ones that I copied into has just called me. He is taking the £162 off what they said I owe. He has agreed the repayment plan that I asked for. He is going to email me all the details. He said any problems then email him direct.

[turkwyfe4lyfe]

how are u repaying? what was the name of this guy? and what did u put in emails?

[mindy1]

I wrote a complaint about the fact that £162 was added and that they would not supply me with bank details. I said that I was going to complain to every financial governing body. I will be paying into their bank account. He is going to write it up and send me a copy via email

[turkwyfe4lyfe]

Thats fine but u need to chase it up if you dont get it by tomorrow morning. x I also know banking details to pay into u if they dont give you it.

[turkwyfe4lyfe]

Yeah cos QQ and other pdl's are being watched atm haha

[turkwyfe4lyfe]

u got an answer really quick. can you inbox me the email address of who emailed you...just in case i need it for future reference plese

[renegadeimp]

Direct Debits are a very very bad idea with PDL's. Standing order only. If they refuse, then use postal orders.

[mindy1]

I emailed ddizo@quickquid.co.uk and wrivera@quickquid.co.uk . It was the first one Dave who called. I will only pay by standing order or straight into their account

[turkwyfe4lyfe]

I know they are renegade but ive had it for last 8 months without a prob, until today but they took direct debt out this afternoon rather than this morning...plus im using a prepaid card to pay it bk so once loan is paid, and i have confirmation, i will block the card xx

[renegadeimp]

DD's are normally authorized days in advance. Somethings not quite right here.

[turkwyfe4lyfe]

Thats what i knew but QQ said no, its taken on due date and authorised within 2 working days.. :S

[turkwyfe4lyfe]

well done you anyway Mindy... x

[mindy1]

Thank you. I have just had it all confirmed in an email. Thank you for supplying the email address to me in the first place.

[turkwyfe4lyfe]

Its ok. Ive been in touch with that guy who address I gave you a few times and always got a response with a day or so, and i know QQ are a pain in the ars e to deal with so im glad you got this sorted within a few hours rather than it continue any longer!!

[turkwyfe4lyfe]

Ive sent SAR request to QuickQuid which they received on June 3rd, and someone signed for it

 

I have just a couple of questions if anyone knows.

 

Is it possible to check whether the Postal Order has been cashed, and

What happens if they fail to respond to my SAR request with the 40 calendar day period which will be 12th July 2013.

[renegadeimp]

TO check if the postal order is cashed, take the receipt and/or unique number to any post office and ask them to check. You can also do it online, but it's not updated often.

[maroondevo52]

What happens if they fail to respond to my SAR request with the 40 calendar day period which will be 12th July 2013.

 

You send them a SAR non-compliance letter.

[turkwyfe4lyfe]

How do i do it online? Renegade I only have the receipts for proof of posting, and the receipt for the postal order!

[renegadeimp]

If you have the receipt, it will have a unique number or barcode on it. Just pop along to the Post office and ask them to check if it has been cashed. To check online, just use royal mails track and trace application.

[turkwyfe4lyfe]

But using the track and trace it only says when it was delivered and who signed for it etc...not whether it was cashed or not!!

[maroondevo52]

Think you have to wait at least 14 days before you can find out.............

 

Phone the Royal Mail at 00-44-8457-223-344. Give the identification number on your receipt and ask the Royal Mail to trace the postal order and find out if it has reached its correct destination and been cashed.