ppi claiming

[tamthetaper]

i wrote to swift regarding ppi that had been added

to my loan

 

after 2 weeks i got a letter back to say that i would no get a refund

as they dont sell directly to the public

 

they say they are not involved with the sale of insurance

i still have the agreement documents to which the insurance

was added to the loan and my monthly payments included

the ppi

 

they say norton finance were the insurer and to write to them

but as i say the insurance was payed in with my

monthly payments'to swift

 

any advice or help on this matter would be

very helpful tam

[ims21]

Hi

 

So did you get this loan through a broker?

 

If so who were they?

[tamthetaper]

yes the loan was arranged through a local broker in

my area not to sure if they are still in business

 

the insurance was added to my monthly payments

[tamthetaper]

just read the letter i received from swift

 

they say the broker was norton finance

 

hope this helps thanks again

[ims21]

Ok so you should now put your claim to Norton Finance

 

There are some threads on here about Norton too.

 

Basically submit a standard claim with Norton and await their response, the usual 8 weeks applies.

[tamthetaper]

thanks for your quick response

 

will rite to them and let you know how i get on

 

thanks again

[Cvsc]

The process for making a complaint regarding possible misselling of Ppi is pretty simple with Swift,They are correct in saying that you must direct your complaint towards the broker as they are the ones that set it up,however if you find that they are no longer trading then your complaint must go to the FSCS (Financial Service Compensation Scheme) They will investigate your complaint and award you your premiums back plus 8% interest but only if they uphold your complaint as is the case with any financial organization.