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Halifax direct contact details

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Tinkerbelle

Tinkerbelle

Posted
Posted
Thought ld let you all know that 2 email addresses came back as failures they are:

 

customerrelations@hbosplc.com

and

amandabasden@halifax.co.uk

 

hope this helps?

 

Marilyn

 

add the $ sign to customer relations. the correct address is

 

$customerrelations@hbosplc.com

 

 

Don't know about the other one.

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Marilyn

Marilyn

Posted
Posted

Hi All

 

l have another email addy that might be useful to anyone, not sure if anyone else has heard from her ?

 

 

margarettyler@halifax.co.uk

 

 

Marilyn

Marilyn:p

 

--------------------------

HALIFAX A/C - SETTLED 4 AUG

HALIFAX CC - Data Protection Act SENT 2 AUG

15/09/06 - rec'd all statements - Eventually!! -521.81GBP

21/09/06 - Prelim sent

08/10/06 - LBA sent

11/10/06 - Offer £278.10, no thanks

01/11/06 - MCOL £862.56

03/11/06 - offer £521.81 - not sure yet

03/11/06 - MCOL letter

 

 

 

 

_____________________________________-

 

 

 

 

 

 

 

 

 

:lol: don't be like the banks - give a little back:lol:

 

 

 

 

 

 

DONATE SO THEY CAN CARRY ON HELPING PEOPLE LIKE US!

 

There was a time before CAG but now CAG is here we are the empowered!

 

Advice & opinions given by marilyn are personal. If in any doubt, you are advised to seek the opinion of a qualified professional

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towelie

towelie

Posted
Posted

Another email for customer relations which I have been using and getting a response from is:

 

JeanGraham@Halifax.co.uk

My claims

 

Halifax - Data Protection Act 26/5/06, non compliance of Data Protection Act 20/07/06, Prelim £260 3/8, LBA 19/8

TSB - Data Protection Act 25/6/06, total £225, Prelim 4/7, LBA 11/7, court claim filed 27/7

Capital One - DPA 20/06/06, Prelim £270 1/8 LBA sent 9/8

B.O.S CC - DPA 20/06/06, prelim 6/7 £130, LBA 21/7/06, court claim to be filed

Citi cards - Data Protection Act sent 20/06/06, prelim 26/07 £520, LBA t 14/8

Black horse finance - DPA 18/06/06, prelim 31/7 £180, LBA 7/8

Halifax joint account - Prelim 6/7 £744, LBA 22/7 court claim to be filed

 

My Mums claims

 

MBNA - DPA 13/06/06, Prelim 17/7 £738, LBA 7/8

Capital One - DPA 29/05/06, Prelim 10/8 £570

Barclaycard - DPA 20/06/06, Prelim 6/7 for £420, LBA 17/7 court claim to be filed

Littlewoods CC - DPA sent 3/7, non compliance of DPA sent 14/8

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Ally

Ally

Posted
Posted

Halifax Main Switchboard number

01422 380880 and ask for which dept you need

Im new to this so don't rely on or copy what I do use your own judgement or seek legal advice!

 

 

Ally

 

 

http://www.consumeractiongroup.co.uk/forum/debt-bailiffs-advice/33520-1st-credit-littlewoods-woolwich.html#post270608 Ongoing Littewoods/Woolwich/1st Credit

 

http://www.consumeractiongroup.co.uk/forum/halifax-bank/9671-halifax-loan-arrears-help.html on hold pending Halifax

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wsm36

wsm36

Posted
Posted

Here is another that I got today with a £90 offer :D :D :D :D :D very funny.

 

Helen Martin

Review Manager

Customer Relations

Halifax PLC

PO Box 548

Leeds

LS1 1WU

 

Anyone got the email addy for her?

BOS Prelim : 19/06/06 Owed : £382: offered £90.LBA sent 02/07/06, Delivered: 04/07/06. Offer increased to full £382 but with condition. Settled 4/11/06.

Data Protection Act sent to BOS CC : 19/06/06. Acknowledged : 03/07/06 Statements Received : 11/07/06 owed £845

Statements received for closed BOS account: 27/07/06, Owed £2596.52

First claim on closed BOS account now started - £735 Prelim received 7/11/06 LBA sent 5/12/06, Offered Full £735 but with conditions. Claim filed 22/01/07

CapitalOne-£1247, settled in full.

LloydsTSB- £910, sttled in full.

 

LET BATTLE COMMENCE

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MARTIN3030

MARTIN3030

Posted
Posted

I been on to them this morning at 9.10 am called 08457 203040 ignored all the prompts and was put through ok to a customer advisor.

Asked him to confirm they not paying up and after checking account details said no they werent.

I said fine I shall then proceed to my next step.

He then said is there anything else I can do for you today ?

What a comedian !!

 

 

:D

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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lordoakwell

lordoakwell

Posted
Posted

just to say got the fob off letter today with an offer of £450 to go away and shut up, wrote back to say would begin legal action if full amount is not repaid.I dont know about anyone else but it feels a bit like being involved in a game of poker your move halifax good luck everyone.:)

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Er Indoorz

Er Indoorz

Posted
Posted

Hi to all fellow Halifax dis-satisfied customers.

 

I have written to Halifax (just a personal letter, not a Data Protection letter) asking for all charges on my account over the last 6 years. It took them about 4 weeks to reply but have now just asked me for a payment of £5 for this 'statement'

 

Is this correct?

 

If not, where can I see a copy of the Data Protection Letter??

 

Thanks people!

 

Kelly

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MARTIN3030

MARTIN3030

Posted
Posted

Kelly they can ask for payments for statements.

Under the DPA the maximum they can charge is 10.00.

 

They have charged you a fiver but if you later need to ask for DPA info it will cost you 10.00.

 

Some banks will charge you a fiver some more and some nothing.

You can be certain if you have asked for the 6 years they will know the underlying reason...............

 

At least you are now on the ladder to recovering the charges.

Start a thread in the bank section so we can all follow your progress.....and you can ask any questions that may need answering later.

 

:D

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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thesergeant

thesergeant

Posted
Posted

After not receiving the data requested I have tracked down the data protection office for Halifax.

 

Tel 01422 332991 Fax 01422 394512

 

The lady there Carol I think her name was, seemed very stressed and stated that since the Consumer Action Group started she is inundated with requests !!!! :Cry:

There is no such thing as impossible; only the degree of difficulty required to achieve the desired outcome.

Read through the

FAQ Section.... Use these links :grin:

 

Like what I say show - add to my reputation (click the scales!)

My advice & opinions are offered informally, without prejudice & without liability. Please use your own judgment.

Halicrap - Full settlement 12/06 £408.34

Crapitol 1 - Settled in Full 27/04/07 £15808-)

All & Pester - Claim served £5695 4/09, Stayed

Woolsnitch mortgage accounts - Claim served £2995 4/09, application to strike out 06/09

Lloybles - No CCA, CPR disclosure notices served.

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MARTIN3030

MARTIN3030

Posted
Posted

Oh dear are we expected to feel sorry for them?

She should be happy that we have given her a chance to get some overtime in and get some extra cash as well.

 

I dont expect for one minute that the 40 day deadline for compliance will be legally extended for the benefit of the banks..........who have brought all this entirely on themselves due to commercial greed

 

 

:mad:

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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MARTIN3030

MARTIN3030

Posted
Posted

With their offer of settlements letter they send you a prepaid envelope and the address is

 

Customer relations

Halifax

PO Box 548

Leeds

LS1 1WU

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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MARTIN3030

MARTIN3030

Posted
Posted

halifax plc

 

much better to use a postal order tho as they count this as cash.

You may find they will send it back anyway and you can get it refunded at the P.O.

 

 

:(

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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davmil123

davmil123

Posted
Posted

Received A reply today from another Customer Relations office, stating they would investigate the points i've risen regarding unlawful penalty charges, have already requested my 6 years of charges and they will be delivered within 5-7 days at a charge of £5, and they will reply to me within 4 weeks, when i requested the 6 years of statements the guy i spoke to was quite amusing as i was the 1st person he was having to do this for, everyone else in the office had already had a go, so he knew what i was looking for. ;-)

 

Halifax Plc

Customer Relations

PO BOX 548

Leeds

LS1 1WU

 

Telephone 0121 234 1068

Fax 0845 128 1385

 

Faxed Letter regarding unlawful charges 28/06/06

Received letter looking into it 07/07/06

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wsm36

wsm36

Posted
Posted

Another contact

 

JeanGraham@halifax.co.uk

BOS Prelim : 19/06/06 Owed : £382: offered £90.LBA sent 02/07/06, Delivered: 04/07/06. Offer increased to full £382 but with condition. Settled 4/11/06.

Data Protection Act sent to BOS CC : 19/06/06. Acknowledged : 03/07/06 Statements Received : 11/07/06 owed £845

Statements received for closed BOS account: 27/07/06, Owed £2596.52

First claim on closed BOS account now started - £735 Prelim received 7/11/06 LBA sent 5/12/06, Offered Full £735 but with conditions. Claim filed 22/01/07

CapitalOne-£1247, settled in full.

LloydsTSB- £910, sttled in full.

 

LET BATTLE COMMENCE

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Marilyn

Marilyn

Posted
Posted

Hi sharksterson

 

You need to start your own thread so that someone can give you the advice you need otherwise it will just get lost here which is just for contact details only.

 

l think the address you need to put on your claim is the leeds one which lm pretty sure is on here somewhere, but if you start your own thread then you will get what you need.

 

Good Luck

Marilyn:p

 

--------------------------

HALIFAX A/C - SETTLED 4 AUG

HALIFAX CC - Data Protection Act SENT 2 AUG

15/09/06 - rec'd all statements - Eventually!! -521.81GBP

21/09/06 - Prelim sent

08/10/06 - LBA sent

11/10/06 - Offer £278.10, no thanks

01/11/06 - MCOL £862.56

03/11/06 - offer £521.81 - not sure yet

03/11/06 - MCOL letter

 

 

 

 

_____________________________________-

 

 

 

 

 

 

 

 

 

:lol: don't be like the banks - give a little back:lol:

 

 

 

 

 

 

DONATE SO THEY CAN CARRY ON HELPING PEOPLE LIKE US!

 

There was a time before CAG but now CAG is here we are the empowered!

 

Advice & opinions given by marilyn are personal. If in any doubt, you are advised to seek the opinion of a qualified professional

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MARTIN3030

MARTIN3030

Posted
Posted

Cannot beleive anyone would need to ask this question ....its the first post on THIS thread :confused:

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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