What to do next?

[wheresmyhairgone]

Hi

I sent a SAR to HFC for an old Marbles credit card. They returned the payment stating that they did not maintain the account.

 

I have looked again at the the letter i received from a DCA and it states that the original creditor was SAV CREDIT LIMITED.

 

i was pretty sure that MARBLES CC was HFC but now i,m confused, are SAV CREDIT LIMITED/HFC the same people?

 

Can anyone please advise me the address i should be sending my SAR to?

[dx100uk]

http://www.marbles.com/help/faq.aspx?dsid=492

[wheresmyhairgone]

Thank you dx, Its easy when you know how

[wheresmyhairgone]

Hi Again

I sent a SAR to SAV CREDIT for a Marbles Credit Card, they have sent the Postal Order back on Halifax PLC Headed paper stating that the Payee is incorrect!!

 

Is SAV CREDIT part of Halifax?

 

Does anyone know if i have to get the postal order re-issued with Halifax as the Payee?

[BRIGADIER2JCS]

My guess is that Halifax issued the card,

backed by SAV, so the payment of the Stat Fee

goes to Halifax.

[wheresmyhairgone]

Sorry Brigadier, I forgot to say thank you for your input. I hope it gets to the correct people this time, this is the second time it has been sent back.

[wheresmyhairgone]

Ok I have now had the postal order sent back to me from Halifax, it is now on Lloyds Banking Group headed paper. It states that i have to resend a postal order made out to HBOS PLC and to send it to:

 

HBOS

COPY STATEMENT UNIT

CP2 CHARLTON PLACE

CHARLTON ROAD

ANDOVER

SP10 1RE

 

I used to live in Andover and know that this is where most of Lloyds TSB offices are. I was going to send a SAR to Lloyds today, but now i have received this does anyone think that i should re-write my SAR and request ALL DATA WHICH YOU HOLD ON ME IN RELATION TO MY LLOYDS TSB AND HBOS ACCOUNTS.

 

I.m just trying to save myself £10,

[wheresmyhairgone]

Sorry just thought about it, I,ll send one to Lloyds and one to HBOS.