Near Death by Kitchen

[Maxfield]

Hi All,

 

My parents have had a new kitchen fitted in Sept. 2011. Which seemed fine until yesturday evening.

 

I had visited my parent for dinner and was assisting with clearing up when the whole wall of kitchen units pulled away from the wall and collapsed.

 

I pushed my father out of the way and managed to narrowly avoid injury myself.

 

My parents have contacted the company who fitted the kitchen this morning who are sending the fitter round this afternoon to re install the kitchen.

 

Could someone please advise how this should be dealt with by my parents as the fitter seem less than cooperative at this time?

 

The units are damaged not to mention the all of the contents of the units have been destroyed.

 

Many Thanks,

 

G Maxfield

[rebel11]

Hi Max

 

Welcome to CAG

 

Clearly the units need to be fixed or replaced, all the contents need to be replaced and the units need to be attached to the wall correctly. Compensation could also be looked at. Depending on what the builder agrees to do, your parents could consider legal action via the small claims court.

 

http://webarchive.nationalarchives.gov.uk/+/http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38337.html

[stu007]

Hi

 

Im so glad you and your parents are safe.

 

Agree with rebel11 and i would also get photograhic evidence of all the damage and have a chat with your local Trading Standards.