trouble with MT collect - help

[silverfox1961]

With grateful thanks to a newbie, here is an email address for Carly McQuillen who apparently is quite high up in the company.

carly.mcquillen@capitalfinanceone.co.uk (make sure there are no spaces in the email address)

 

Consumer Direct (for trading standards)

http://www.direct.gov.uk/en/Dl1/Directories/UsefulContactsByCategory/Governmentcitizensandrightscontacts/DG_195948

 

OFT Complaints

http://www.oft.gov.uk/contactus

[mjds]

I've just had this email from MT Collect, I already asked them to explain how they would intend to impose disciplinary actions on a company they continue to state is completely separate from themselves and asked them to clarify whether they are refusing to supply a trading address for themselves.

Good afternoon,

If you wish to complain you could email the complaint to us, remembering times, names and dates so that we can deal with the complaint officially and apply disciplinary action where needed.

Alternatively, if you could send to us in writing the complaint to the following address:

Mitigate Trace And Collect

Payment House

PO BOX 66675

London

E11 9EG

We will then forward this to the correct manager, and take necessary disciplinary action where needed.

Regards,

MT Collect Admin Team

[dx100uk]

oh we could have fun with that email

 

just send every illegal and threatening text msg to it

 

dx

[Gthom30]

I Agree lets give them what they give everyone else.

[jh35]

I am having issues with MT Collect, threatening texts, and the one i have received today, saying that there coming to my workplace, surely they cant do this?

[silverfox1961]

I am having issues with MT Collect, threatening texts, and the one i have received today, saying that there coming to my workplace, surely they cant do this?

Nope! Just have a read around and you will soon see how petty and puerile their threats really are

[Gthom30]

If you read all the many threads that have been posted on these forums you will see that you are not the only one who has had this. They are doing it to everyone and they need to be stopped.

[dx100uk]

read this

http://www.consumeractiongroup.co.uk/forum/showthread.php?336092-Getting-Txt-Threats-M-T-Collect-WE-NEED-THEM-SEE-WHAT-OTHERS-HAVE-HAD-16th-Feb-update(6-Viewing)-nbsp

and look at the pdf too

 

dx

[jh35]

I have tried to negotiate with these muppets, my first success was minicredit, that came through this morning, £900.00 down to F&F off £150.00. These idiots wont beat me.....

[Schalk]

Hello everyone,I have had loads and loads of problems with CFO a.k.a. M T Collect since October 2011. I have had enough of them and have complained to the Office of Fair Trading. They emailed me back today and informed me that they have logged my complain:"We have therefore recorded the details of your complaint, and we will consider this alongside any other complaints we have received with a view to any consumer credit licensing or other action we may decide to take. If we do take any action against this trader we may need to contact you again in the future. Unfortunately, we cannot disclose any details about any action we may take, due to legal restrictions on the OFT relating to disclosure of information. " Please can everyone with problems report them so that the OFT can look in to this, we are the only people that can make a difference!!

[silverfox1961]

Hi and welcome

While your complaint to the OFT is welcome. you ought to complain to trading standards as well as they can take more immediate action. Redbridge Trading Standards are CFOs nearest TS or go through ConsumerDirect

[matt3333]

I've just had this email from MT Collect, I already asked them to explain how they would intend to impose disciplinary actions on a company they continue to state is completely separate from themselves and asked them to clarify whether they are refusing to supply a trading address for themselves.

 

Good afternoon,

If you wish to complain you could email the complaint to us, remembering times, names and dates so that we can deal with the complaint officially and apply disciplinary action where needed.

Alternatively, if you could send to us in writing the complaint to the following address:

Mitigate Trace And Collect

Payment House

PO BOX 66675

London

E11 9EG

We will then forward this to the correct manager, and take necessary disciplinary action where needed.

Regards,

MT Collect Admin Team

if you want thier trading adress its

 

Name & Registered Office:

MITIGATE TRACE AND COLLECT LTD

CLIVE HOUSE

12 - 18 QUEENS ROAS

WEYBRIDGE

ENGLAND

KT13 9XB

Company No. 07937691

[Ell-enn]

The Clive house address is their registered address - not necessarily where they operate from, lots of businesses have registered company addresses but they don't work from there. MTC sign for letters at the Payment House address - the signature shows on the royalmail website as "Mitigate"

[Gthom30]

Can someone please send me the template letter in regards to door step collections revoking there right please. I am having some trouble with MMF and they are causing me a bit of stress.Thanks. G

[silverfox1961]

Can someone please send me the template letter in regards to door step collections revoking there right please. I am having some trouble with MMF and they are causing me a bit of stress.Thanks. G

 

 

http://www.consumeractiongroup.co.uk/forum/content.php?410-LETTER-USED-WHEN-A-DCA-THREATENS-A-DOORSTEP-VISIT