PPI claim against First national Motor

[roe100]

Hi all

 

I have recent sent in the following PPI claims on the 8th November

 

PSA Finance

Pendragon

and also one was sent to

First National Motor Finance

 

Of course i am not expected an response straight away but i have got a response from Santander.

 

In their letter to me they confirm that Santander Consumer (UK) ltd is the facility manager for First National Motor Finance which ceased trading in Dec-03. They state on checking their records they can confirm that they have been unable to locate any credit protection insurance or payment protection insurance sold by us. So say they can not take the matter any further but if i have a compliant then go to the financial ombudsman.

 

Please note in the letter to them i enclosed a copy of the agreement i signed back in 1989 which show i have taken out a credit protection insurance this policy lasted for 5 years.

 

I know there is no time limit to claim this money back but what do i do when they say the company ceased trading and i have already provided them with the evidence that the policy was taken out.

 

I may be able to find some really old bankstatements showing this debit but what are my options now do i have to the Ombudsman or can i go back to them. My really concern they got the letter on the 9th and they responded the same day saying no.

 

Any response would be appreciated

 

Thanks.

 

Roe

[dx100uk]

just a ruse to put you off

 

go get 'em!

 

do an soc and the fos customer questionaire

 

dx

[roe100]

Hi Dk

Just a bit confused

I understand you say to get a SOC but do you mean a SAR. If you do mean SAR then is this going to be a problem as Santander say the company ceased trading after my loan have been fully paid back.

Also I have already sent them a copy of the loan agreement with the PPI attached so why do I need to do a SAR?

I may be missing the point but I just don’t understand what the SAR is going to say that the loan agreement I have, I can also show a bank statement which shows the debit of the loan plus the PPI, I can also provide a copy of my credit reports going back to 2004 which I think shows the loan (I have this due to ID theft which is a completely different matter).

Surely the loan agreement, plus a copy of the bank statement plus a copy of the credit report is enough evidence to prove the loan and the PPI existed. But is the main issue that the company ceased trading?.

Regards

Roe

[dx100uk]

soc is shedule of charges [spreadsheet]

and you'll need the FOS customer questionaire from here:

http://www.financial-ombudsman.org.uk/publications/technical_notes/ppi.html

 

might also be an idea to have a read around in my sug etc

 

sant ARE your target

dont get fobbed-off!!

 

dx

[EMMASU7]

Hi I hope you have luck with your ppi claim I have 3 I am wanting to claim back do you have an address and name of who I contact at santander (formally GE CAPITAL FINANCE)

 

Kind Regards

 

Emma

[roe100]

Hi Emma

 

My loan was taken out with Lombard who then at the end of the day became First National but my loan was not to do with GE Capital Finance - the address i wrote to was

 

3 Princess Way

Redhill

RH1 1UR

 

but i addressed the letter to first national and i got a response from Santander. However i am not sure this is the address you need. When you do some more digging you will probably come up with the same address but a different post code. Sorry can't be any more help.

 

Regards

 

Roe