RBS/Virgin One Account

[suvin50]

Hi,

 

I used to have a Virgin One Account mortgage and need to know where to send a SAR to find out how much the bank charges that were applied in the 7 years I was with them amounted to. Do I send this to RBS who funded this, or Virgin.

Any pointers will be appreciated.

[dx100uk]

bank charges?

 

dont you mean mortgage charges?

 

dx

[suvin50]

Hi DX

As I understood it, the Virgin One account was a current account offset against the mortgage. In my case the loan was £xxxx and my salary was paid into the account to offset against the amount I had borrowed. I incurred several charges for late payment which took my borrowing above the limit.

[dx100uk]

urm...

thats an interesting senario

 

honestly i have no idea

if the charges are considered bank charges or mortgage charge

the latter can be reclaimed, the former not as easy anymore

 

dx

[suvin50]

I just need to know if I should be contacting Virgin or RBS. Not too concerned about charges at the moment, just PPI.

[maroondevo52]

I just need to know if I should be contacting Virgin or RBS. Not too concerned about charges at the moment, just PPI.

 

RBS I would think as from January 2003, The Royal Bank of Scotland took a majority shareholding, becoming an RBS mortgage brand along with Natwest and First Active.

[suvin50]

Hi

 

 

After a gap of 3 years I sent a SAR and received all my statemenats. There are several hundred pounds in charges. As this was a mortgage account, does the 6 year rule apply in claiming charges back?

[Ell-enn]

I believe that mortgage claims are 12 years (that's how long they can chase you for money)

[SabreSheep]

If they are unlawful charges, there is argument that the clock does not start ticking until the mistake is discovered

[suvin50]

OK thanks, thought that was the case.