FOS and PPI Claim

[The Debt Star]

FOS adjudicated PPI claim in my favour back in March. I was asked to sign their settlement form and was told Egg would be in touch with the PPI refund and calculations.

 

In April Egg reduced by loan by £400 PPI whereas they should have reduced it by £800. They also sent me a cheque for half of the 8% stat interest I was due.

 

I have gone back to the FOS asking them to review Egg's offer.

 

Egg have responded to the FOS standing by their calculations, save and insofar that they say i am due a further £50 reduction of PPI. I say their 'calculations' but in fact all Egg have provided is a list of figures with no key to understanding how they derived their figures.

 

My adjudicator is at sea and says he has to go to his superior for advice on what happens next.

 

My question is: What can I expect the FOS to do now?

[The Debt Star]

I'm sure there are. But not the same posters. Other than you and I it would seem.

 

Yes, as I say, they owe me £800 in PPI. They have only paid £400.

 

I am interested in posters' experiences with the FOS where a bank has ignored the principles of an adjudication and a consumer is left having to go back to the FOS for compliance. The calculations have already been done.

[ims21]

Hi

 

If you have done your own calculations and are therefore confident in your figures you can send a copy to both Egg and fos to show what th position should be.

 

You might be lucky and get it dealt with quickly but be prepared that fos can be very slow.

 

The other option is to consider court action.

 

Regards

 

ims