Payday loan help please **

[akania]

I had a number of payday loans that i have defaulted on and ive got in a bit of a state with it all to be honest.

 

The situation is this:

 

Quick Quid : I owe £259.00. I have tried and tried with this company to set up a payment plan and they kept refusing and have now given the debt to Makenzie Hall who have emailed me asking me to call them. They informed me by email that they were going to do this but nothing by post.

 

247 Money Box ; £100.00. They have text me telling me that they have sold my debt to Clipper Smith? Clipper Smith have text me asking me how much money they should take next payday.

 

TXT Loan: £350.00 * god knows how many fees on top. I agreed a payment plan of £25.00 per month but they instited i pay by the 3rd of every month. I explained i have no money this month and will start it next month. They then sent me an email telling me if i didnt contact them within 4 days they will sell the debt on. I emailed them and have a copy of it but they ignored me and sold the debt on to Fredrickson who called me at work twice yesterday and once this morning at 8.30am. My boss picked up both calls yesterday and had a massive go at me as im not allowed calls at work. she also told them not to call her place of business yet they called again. Shes furious with me. In addition to this I have TXT loans bank details. Shall i just start paying them the £25.00 per month?

 

Payday Express £200.00: I have emailed them trying to come to an arrangement but they ignore all my emails. They have called me at work at least 6 times.

 

Mini credit. : £100.00, now some where in the region of £500.00. These are the worst. They never respond to me and point blank refuse a payment plan.

 

Im going to lose my job if these companies keep ringing me at work. I'm a bag of nerves and jump to the phone every time it rings.Ive been so stupid getting involved with these people and i want to pay but it seems like its getting so out of hand.

 

Please can you help me get this under control?

 

Thank you.

[sillygirl1]

At the end of the day all you owe is the original loan and one months interest, they will pile on fees and charges and they cannot legally do this, they know that but hope to draw in uninformed people. Now you have found CAG you can get out of this mess.

 

Ignore Mackenzie Hall - they have no powers whatsoever and you can report them to East Ayrshire Trading Standards if they phone you (which they love to do), they will threaten (as will other DCAs and the PDL companies themselves) the following

 

Immediate attachment of earnings (not possible in the UK without you defaulting on a court order)

Sending in doorstep field agents or bailiffs (bailiffs cannot use bailiff powers when collecting on common debt unless you have breached a court order)

Immediate issue of court judgement - they can issue the paperwork but it can be defended very simply.

Taking goods up to 9 times the value of the loan - No way....

Phoning employers to tell them you are in debt - complete breach of Data Protection and debt collecting guidelines

 

Basically they will huff and puff and threaten to tear your house down but cant do very much.

 

What you do need to do is get an alternative bank account and have your income paid into that, then you are protected from raids... most of the companies above are guilty of that. Halifax Easycash (signup online), the Co-op or the Post Office are good alternatives. Keep the old account to set up any payment plans and do not give out bank details over the phone.

 

Start complaining about them ringing you at work to

 

Trading Standards (http://www.tradingstandards.gov.uk)

Office of Fair Trading (http://www.consumerdirect.gov.uk)

 

They are not allowed to do this if you tell them not to ring, Mackenzie Hall did that to me and said I would loose my job, I pointed out to the guy if I did loose my job I wouldn't be able to make any payments to them - he exploded with rage.

 

You've taken the first steps to getting out of this rut.

 

If it is possible pay one debt off completely this month and leave the others, they will soon come to an agreement with you. Then pay one of next month (its called snowballing and is better than paying a little bit to each).

[akania]

Thank you so much Silly Girl for getting back to me so quickly. i have no problem paying these loans off but its so hard to come to an arragement and Mini Credit???? I have no idea what to do with that one. No one will speak to me or email me back???

 

Im so glad i grabbed that call this morning as i think ill be in serious trouble if my boss picks up any of these calls today. I just batted another off from Payday Express but its an open office and im sure people can see im getting in a state.

 

I can pay £100.00 per month, whether that be off one loan or spread at £25.00 each. Plus as i have txt loans account details shall i just pay them? I dont even know these debt collection companies? Im just getting emails of default notices and then automated emails from the debt collectors. However Fredrickson have had the debt one day and they are aggressively calling my work as are payday express.

[sillygirl1]

I would suggest to pay £100 to Minicredit then they will have had the original loan paid off, that way if they issue court proceedings you can send in an 'absolute' defence stating the original amount has been paid, and mention all the rollovers.

 

Keep all the emails and if the company phones send them this email

 

Dear xxx

 

Please do not call me on any number you have, I am recording all telephone calls and will report every call to the appropriate authorities, including the police.

 

I am experiencing some financial difficulties and hope to come to an arrangement with you to repay XXX amount over XXX months. I am trying to deal with this problem without having to go into a debt management plan, should you continue to call I will definately loose my job and you will not get any payment other than a token £1.

 

Please note calls should not be made, emails and texts will be replied to immediately (and the contents kept for evidence should this be necessary).

 

Send it every time somebody calls. When they do call refuse to go through security and state that all calls are recorded and are being logged.

 

Eventually they will stop calling. But in the meantime complain as above, I can help with the wording for the OFT and Trading Standards.

[akania]

Thanks Silly Girl. Can i ask how do i work out the intrest? I will definatley pay mini credit first as I feel like im dealing with a bunch of lunatics!!!! Also does anyone have email addressess for these companys because im getting 'dont reply to this email' on all of them and i want to make sure they get them?

[sillygirl1]

Dont work out the interest, pay the £100 and that is the original loan amount cleared, as you have rolled this loan over a load of times there is very little they can do.

[sillygirl1]

Dont' forget the complaints, it is a very important step for you to take back control of this situation.

[akania]

Thank you. I will defiantley complain. The likes of Mini credit should definatley not be allowed to trade. they are completely disgusting.

[akania]

Sorry. Can I just ask , how on earth do i pay mini credit? They wont give me their details.

[akania]

I sent mini credit an email saying I want to pay my loan but don't have a debit card facility so can I have their bank details. I also stated that I am recording all emails for legal purposes. I'll keep you posted

[akania]

Sorry I haven't posted anymore yet but my laptop broke after my last post and I'm checking in via my phone. I have set aside tomorrow to make my complaints and draft my emails etc and then I'll be back Monday if my boss doesn't fire me before hand !

 

Have a nice weekend everyone. At least the baddies can't get us for the next few days!!!

[akania]

AGGGGGGGGGGGHHHHHHHH!!!!! Email recieved from MiniCredit!!!:

 

Dear XXXXX

 

All payments have to be made by a debit card according to the Loan Agreement. The possibility to make payments using a different debit card once only is provided on Your MiniCredit.co.uk account.

 

The only other option to make payments is using Ukash vouchers. Please learn more about this option on Your MIniCredit.co.uk online account.

 

 

Kind regards

MiniCredit.co.uk

Client Support Team

 

Why wont they give people their bank details so they can be paid back???? Jesus this company is beyond frustrating.

 

Have emiled Payday Express the "do not contact me " email and about to crack on with the rest plus the complaints now I have a working PC.

 

Boss has just come in and said she wants to see me at 10.00am , not sure if its related to the phone calls or not

 

I LOVE Mondays !!!

Edited August 15, 2011 by akania
Missed stuff out

[akania]

Does anyone have the appropriate email address for Fredrickson International as they havent provided one on the letter they sent me demanding £617.50!!!! for a TXT loan that was £300.00. All I can say is LOL!!!

 

Anyway I digress Can anyone help me out with the address?

[sillygirl1]

Possibly because they are hiding under an offshore account somewhere, plus they might end up with their bank account emptied one day by all the people they have done it too....

 

Report that email to Trading Standards and the OFT pronto, in that order.

[akania]

Ok will do

 

Anyone know the Fredrickson email ?

[ksmiggy]

Quick quid are the same, bank details are rarer than the proverbial rocking horse stuff .

I had same problem, even came to an arrangement, cant pay it though, they wont say how, other than giving them my details.

Are mini credit and QQ related by any chance?

[akania]

Right have sent all emails (except for fredricksons, going to have to ring them and get theirs). Am still receving calls from Payday Express so im cutting them off and logging the calls. At least they didnt call me at work yesterday.

 

Am setting some time today aside to report all of the companies that are making it extreamly difficult for me to pay them such as Mini Credit and Quick Quid.

 

I have been dealng with debt for a long time now. I even successfully, with the help of this site, managed to get a huge amount of debt written off for my mum (long story but can be found on here). Never in all my life have i dealt with such an unproffesional, immoral, unintelligent, frustrating bunch of people in my life as these payday loan companies (some are the exception).

 

I would urge everyone that hasnt yet to complain. Its one thing borrowing money from these companies but it seems to me that some of them literally make it almost impossible for you to pay it back so they can load the loan with massive penalties which quickly turns a £100.00 loan into £700.00. Complain, complain, complain!

[akania]

Fredrickson International are calling my work number after ive asked them twice now not to!!!!. The calls are coming in and its a text service. My manager listened and it was an automated voice saying can Miss XXX (me ) contact them urgently" He just shouted it across the office. I am dying with embarrasment. Has anyone got an email for this company? I cant type and print out a letter here so my only alternative is to emal. Im getting so angry right now.

[akania]

Omg they have just called again, how can i stop this?

[akania]

Regarding the loan that I have with TXT loan that has now been passed to Fredrickson International on the basis that I actually have TXT Loans bank details shall I pay TXT Loan or pay Fredricksons? They want £598.50 for a £300.00 loan of which I shall pay the original loan back plus one months interest in installments (well thats the plan anyway).

[akania]

Ok I have tried to email info@freds.com and it sends back an automated email telling me to go to fred pay on thier website. Do you think i should call them and insist on a customer services email or send a letter recorded post?

 

On the other hand they have just called my office, my boss spoke to them, freaked out and has sent them an email saying that she is going to report them to the police should the calls continue and thats been bounced back as well.

 

[coffeeangel]

Let me check my paperwork as I'm in the same boat with Fred.

 

BrB

 

Coffee

[coffeeangel]

So I checked my paperwork and unfortunately I don't have an email address. I have fax number if that is any help. Also attaching a copy of their response to my telephone harrassment letter to them which gives details of their so called "complaints procedure". This seems to have done to the trick as I haven't had an incessant amount of calls from them thus far.

Coffee

Fredrickson Response to Harrassment by Telephone Letter.PDF

[quackquack]

hello im new to this group but this forum has helped me so very much over the past few weeks so il tell you my recent experiences with quick quid and poundstillpayday .like most people on here i too have got my self into such a mess financially with payday loans and my family have no idea either.the stress was killing me ,going to work each day was killing me as i could not concentrate on anything for the past 2 yrs.i took time off work saying i was ill to try and find more money ie payday loans and after having 2 panic attacks recently which i have never experienced i decided enough was enough after reading peoples posts on here.first thing i did was i phoned ptpd and told them i was about to default on the due day as i couldnt afford to pay the full seven hundred pounds,before this id always managed to pay on time for months by robbing peter to pay paul .the man i spoke to at ptpd was an account manager called stephen who kindly gave me 2 months to pay them off in full but he only arranged this with me because id always paid them on time.within the 2 months i scrimped and scrapped where ever i could to find this money and sent it by installements by faster payment method until on the very last day it was the dead line i sent the final payment but asked stephen if he would waiver the late payment fee as id let them know prior i was going to default.he agreed and he wiped it off the account.this was just recently and the very best thing ptpd ever did for me was to block the account so i couldnt borrow ever again from them and i owe them zero now. so you can do it sunshine if i can anyone can and you can but be warned if you dont pay within 8 wks to ptpd then they send it to a debt collection agency which is what i did not want,so go for it phone them and take full control of your situation and good luck to you

Edited August 17, 2011 by quackquack
stress free

[akania]

Hi all

 

This is where im at. Still cant get any joy with MINI Credit, having an absolute nightmare with them. I have set the money aside to pay the origional loan but i cant get their bank details and dont want to pay by debit card as i dont want them to have my details.

 

Fredrickson International are calling me up to 7 timesd at day although they have stopped calling me at work as my boss had a fir at them and i very nearlly lost my job. I have been trying to get hold of their email address as i find talking on the phone to these companies very intimidating but i just cant locate it anywhere. Its not on their letters or website. The only way i can deal with them i think it through 'fredpay' but i havent registered yet as i dont want to do anything wrong.

 

They have now sent me a Letter Before Action telling me if i dont pay within 7 days they are going to take me to court. The amount of the loan has sky rocketed upto ovger £750.00, the original loan only being £300.00. Im really scared and dont know what to do. Shall I ring them? theres no way I can give them £750.00. Shall i register with fredpay and try to come to an arrangement?

 

Please help as i am in a bit of a state here.

 

Thankyou