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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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GE Money seeking repossession - **WON 3 Times NOW**


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Just received a letter from GE stating that if we pay the arrears in full of around 3300 plus all outstanding charges on the account which amount to over 3000 then they will cancel the eviction.

I didnt think they could ask for the charges.

This whole thing is really starting to get me down

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Just received a letter from GE stating that if we pay the arrears in full of around 3300 plus all outstanding charges on the account which amount to over 3000 then they will cancel the eviction.

I didnt think they could ask for the charges.

This whole thing is really starting to get me down

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They can't ask for the charges on top of the arrears. Take a copy of the letter and we will use it with an up to date statement for you to take to court and hand to the judge together with the authorisation number for the payment you are making before the hearing.

 

Please try to stay positive, your arrears are not a great amount compared to lots of cases that go to court and I'm confident the judge will accept your offer.

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They can't ask for the charges on top of the arrears. Take a copy of the letter and we will use it with an up to date statement for you to take to court and hand to the judge together with the authorisation number for the payment you are making before the hearing.

 

Please try to stay positive, your arrears are not a great amount compared to lots of cases that go to court and I'm confident the judge will accept your offer.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

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Thanks Ell-enn,

I am trying to stay positive, we are able to make payments + arrears, we have my daughter living at home and starting her final school exams after Easter, we have a large amount of equity in the property, the arrears are not large in fact at the time of the hearing they will only be around 2300 but GE know all of this so I dont know what they are playing at, I guess there is always a chance things will go against us and it is this that is really worrying me

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Thanks Ell-enn,

I am trying to stay positive, we are able to make payments + arrears, we have my daughter living at home and starting her final school exams after Easter, we have a large amount of equity in the property, the arrears are not large in fact at the time of the hearing they will only be around 2300 but GE know all of this so I dont know what they are playing at, I guess there is always a chance things will go against us and it is this that is really worrying me

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While nothing is ever guaranteed I'm sure you will be OK and I can draft an up to date statement for you to take to the hearing if you'd like me to.

 

I do understand how stressful this situation must be for you but try and concentrate on how relieved you will feel when it's all over and your home is safe. Judges won't take people's homes away when they have an income and can maintain payments going forward. Also, GE haven't done themselves any favours by asking for those charges as well as arrears to stop the eviction - the judge won't like that.

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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While nothing is ever guaranteed I'm sure you will be OK and I can draft an up to date statement for you to take to the hearing if you'd like me to.

 

I do understand how stressful this situation must be for you but try and concentrate on how relieved you will feel when it's all over and your home is safe. Judges won't take people's homes away when they have an income and can maintain payments going forward. Also, GE haven't done themselves any favours by asking for those charges as well as arrears to stop the eviction - the judge won't like that.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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OK, let us know when you have made the payment and I'll do the statement :)

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OK, let us know when you have made the payment and I'll do the statement :)

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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very good luck and stand your ground with this lot - i sadly have been here before and am now facing new threat from them, but I say again, stand your ground, they are very upfront about what they want but it is the Judge who will decide NOT THEM, make sure you attend court and say your piece. beware of them taking you to one side and filling your head up with jargond and trying to get you to agree something they want - make sure it gets done IN FRONT of the judge, good luck.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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very good luck and stand your ground with this lot - i sadly have been here before and am now facing new threat from them, but I say again, stand your ground, they are very upfront about what they want but it is the Judge who will decide NOT THEM, make sure you attend court and say your piece. beware of them taking you to one side and filling your head up with jargond and trying to get you to agree something they want - make sure it gets done IN FRONT of the judge, good luck.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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Hiya, long time ago now but if I recall they wanted me to agree a payment schedule that was beyond my means, kept going on about the interest being covered, that was back when I didnt even realise they had front loaded most of the interest, what kind of product it was, how the payments were broken down, they didnt want to enlighten me either cos it was all dodgy - naturally I couldnt see why what I was offering was never enough, I would have had to double up at least! the 'style' of their solicitor was of a bully - I told the clerk and they stopped it. the Judge sorted it out in a much more favourable way for me.

 

you are getting good advice here, stand your ground, and remember GE thrive on customers ignorance, they thrive on the fear of going to court, they are bullies and they push around those who dont know their rights.

 

good luck.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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Hiya, long time ago now but if I recall they wanted me to agree a payment schedule that was beyond my means, kept going on about the interest being covered, that was back when I didnt even realise they had front loaded most of the interest, what kind of product it was, how the payments were broken down, they didnt want to enlighten me either cos it was all dodgy - naturally I couldnt see why what I was offering was never enough, I would have had to double up at least! the 'style' of their solicitor was of a bully - I told the clerk and they stopped it. the Judge sorted it out in a much more favourable way for me.

 

you are getting good advice here, stand your ground, and remember GE thrive on customers ignorance, they thrive on the fear of going to court, they are bullies and they push around those who dont know their rights.

 

good luck.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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I believe it is the cheltenham and gloucester v norgan case in the appeal court where a judge allowed 'reasonable term' to be the arrears being repaid over the remainder of the term of the mortgage, so if you had 15 years to go for example, then over that time. do check it out, just google it:)

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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I believe it is the cheltenham and gloucester v norgan case in the appeal court where a judge allowed 'reasonable term' to be the arrears being repaid over the remainder of the term of the mortgage, so if you had 15 years to go for example, then over that time. do check it out, just google it:)

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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