tesco and return of a computer game

[postggj]

 

 

just a quick question

 

my nephew purchased this game today in tesco. i have just bought him a laptop for school and he wanted to try out this game. its an expansion to that world wide world of warcraft.

being a novice he did not realise this and just thought it was like the tomb raider game.

when he loaded it onto the computer he found out it needs an online subscription to play in the very small print at the bottom of the picture.

it states

ADDITIONAL ONLINE FEES APPLY

 

you cant even play the game unless you give bank details. twenty five quid is a lot of cash to lose for a thirteen year old and i feel its very underhand of tesco to advertise the game like this.

 

he went back to the store and they refused a refund or credit note stating the box had been opened.

 

my question is

 

can i quote the sale of goods act for misrepresentation ref online fees apply to even play the game or

 

WHAT OPTIONS DOES HE HAVE

 

THANKS

Edited February 8, 2011 by postggj

[dx100uk]

hi post.

 

well TBH its sold everywhere, so its not really a tesco issue as such

this is typical of most of these type of 'games' now

 

they are 'bolt-on' to existing online stuff.

 

shame you did not pay by CC [chargeback]

 

i dont think, [but you may like to check]

that games/dvds etc are covered by the xx days to return for a full refund if you dont want them.

 

dx