Intimidation by Enforcement Officers

[paddygibbons]

I have just been given the fax number for Trading Standards when I fax the Bailff Letter do I send a additional letter with my details contact number ex.

[paddygibbons]

This is Marston Bailiff policy notice how it does not mention that there HCEO Bailiffs will show no ID will push past a single mother follow her to her bedroom and look through every draw and wardrobe threaten her with police or removal of goods if she does not let them look around the property these people should not be aloud to get a way with this absolute ****

At Marston Group we prefer to become involved at the earliest possible stage in the recovery process. For example, by sending the "14-day letter" on your behalf we are able to assist in the collection of information which could result in denial of liability, claim of vulnerability or latest employment, benefits, contact numbers.

If the customer fails to make contact at this stage, one of our Certificated Doorstep Attending/ Enquiry Officers will visit the property to confirm: whether the debtor still resides at the address and if unable to make contact, to leave an appropriate contact letter. Where contact is made the officer will try to identify vulnerability or any other reason why assistance is necessary - and then offer that assistance. If the debtor is no longer at that address, the officer will obtain details of the current resident and try to obtain a new address - and forward the information to the client.