**News** Plan for 2nd Crisis Loan applications shelved

[ErikaPNP]

If a Crisis loan application is in respect of living expenses other than alignement to benefit or wages has been made for the 3rd time in a twelve month period, the claimant will be required to attend for a face to face interview.

 

Plans to change this to the 2nd application made within a twelve month period have been terminated.

[wishface]

Face to face interview for a crisis loan is ridiculous. How can people afford bus fares to attend such interviews.

 

The DWP really needs to address the needs of people (such as myself) in rural areas not served with facilities. I was told to apply for a crisis loan twice when the DWP gacve me incorrect advice in receipt of my ESA claim. I was told by the crisis loan phone person (whos attitude was dreadful) that I would have to pick up the loan from the jobcentre. Without bus fare (hence the need for a CL) i couldn't do it. They also told me, after the interview, that they knew half way through I would otherwise be ineligible anyway, but chose to waste my time proceeding with it.