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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Birmingham again anyone? - Pitcher and Piano - Friday 20th August 2010


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Which Friday is best for you?  

15 Caggers have voted

  1. 1. Which Friday is best for you?

    • Friday 6th August
      5
    • Friday 13th August
      0
    • Friday 20th August
      10
    • Friday 27th August (note this is bank holiday weekend)
      0


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Took some doing i can tell you touch of the tills charm works wonders lmao

I know you is small but a charm?

:p

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saying nawt here :)

 

I always thought you were a wise man Pete.:p

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Count me in if I'm fully recovered :D

 

I'm wondering should I bring the weelchair or can you all hold me up with a crutch? :D

 

Seriously BB. Do you think you'll be ok? I know it's a long way for you, and as you know it's pretty lively there on a Friday night. Don't want any setbacks.

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SG is coming to stay with me for a few days before and we're travelling up to Brum together. I'm ok for a night out with my crutch but I may need people to get drinks for me (obviousy I'll give them the money). Then SG is travelling back to Wales with me and then she's travelling back to London on the Sunday :)

 

I've been practising at my local for a couple of weeks now and had 4 successful nights out :D

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Wow that's very good of SG. You've made a good friend there.:-)

 

I'm sure plenty of peeps will be going to the bar, and there's always the big handbag trick!! :lol:

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I'm ok for a night out with my crutch

 

I've been practising at my local for a couple of weeks now and had 4 successful nights out :D

 

 

Soooooooooooo you gonna be ok to come clubbing after then BB with SG and the puppets :D

and the rest of the parrrrrrrrrrrrrrrrrrrrrrrrty animals lol

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Not long now folks. Hotel booked.:-D

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Oh and i bet i get to sleep in the bottom draw again :evil::p

 

You can go in the top one if you like, but will you be able to manage the climb?:p

 

Where's me running shoes... whoooosh!

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Me and BB are geing ready already. See you lot on Friday night.

 

PS I am not in London and I am not sober.....

 

Now why does that not surprise me? :razz:

 

Make sure those puppets leave you some voddie for Friday!!:p

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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The puppets are back in London coz they had too much voddie the other night.... puppets take a long time to recover from alcohol, ask Nellie about her last trip to Wales.

 

PS we are going to watch Jingle Bombs and if anyone disturbs us there will be trouble.

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oh very funny missus and i suppose you want me to sing climb every mountain too :p

 

Note to self - pack ear plugs!:razz:

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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The puppets are back in London coz they had too much voddie the other night.... puppets take a long time to recover from alcohol, ask Nellie about her last trip to Wales.

 

:-x:p

 

PS we are going to watch Jingle Bombs and if anyone disturbs us there will be trouble.

 

ooh scared :p

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