Foreign draft lost by beneficiary's bank

[bikash11]

Hi everyone

 

I have recently sent 2 grand foreign draft towards tuition fee.

 

The beneficiary university deposited the draft to its bank. The

bank lost the foreign draft and just provided this written

reply "Cheque not to hand" which meant they lost the draft.

 

Now it is 1 year and the matter could not be resolved. I asked

my bank to return the money and they said I need to get a detailed

reply document from beneficiary's bank and only then they will be

able to help me.

 

Now the beneficiary's bank is not willing to further any more document,

nor have they filed a general diary with the police.

 

Can anyone tell me please if there is any way out in the circumstances? I

will be so grateful.

 

Oh I have another problem:

 

Recently, I sent some money to Singapore from Natwest Bank. I provided the bank with detailed beneficiary name and address. But the bank's online form was not able to take the full name because of limited space.

 

After 5 days, I got this letter from the bank that 'beneficiary's name incomplete and so as investigation charge you have been fined £25'. I contacted the bank and it told nothing can be done as the foreign bank refused to accept unless the name was complete.

 

I indicated to Natwest that it is problem with there system and not my fault. Still they refused to return the £25. Is there anything I can do about it? Kind regards,

 

Bikash11