phone call from hbos regarding ppi **WON Holiday Postcard on the way**

[royalscot]

Pompeyfaith , thanks for your reply .

 

I telephoned the guy who wrote to me from HBOS today and he assured me again that my complaint will be answered by the middle of next week .

 

If by the 23rd april i havent heard back from him then i will contact the FSA , by then it will have been 15 weeks from my initial letter to them .

 

Thank you again for your interest

 

rs

[pompeyfaith]

Ok great at least you have it under control

 

PF

[royalscot]

Hi guys delighted to say my complaint was upheld and sent to the Redress team for confirmation

 

Payment should follow within 2-3 weeks

 

8% interest was mentioned so how does that work ....is it 8% of the total ppi ...god ma heads in a spin

 

Wait till the missus comes home lol

 

Donation to cag asap

 

Thanks for your help

[pompeyfaith]

Great news, Now the 8% statutory interest should be calculated on every PPI payment you made, this is also the FOS guidance.

 

But you will most probably find that the Bank will add the 8% to the total refund due.

 

It will probably not be that much difference though as it is simple interest and not contractual.

 

Well Done a good result.

 

Regards

 

PF

[royalscot]

Great news, Now the 8% statutory interest should be calculated on every PPI payment you made, this is also the FOS guidance.

 

But you will most probably find that the Bank will add the 8% to the total refund due.

 

It will probably not be that much difference though as it is simple interest and not contractual.

 

Well Done a good result.

 

Regards

 

PF

 

 

I telephoned both the FOS and the FSA and spoke to steven and jeremy respectively , steven told me that the fos has no guidelines on statutory interest with regards to PPI .....

 

Jeremy basically told me the same and advised me to telephone the bank concerned and they would tell me the rate of interest and the method of calculation .

 

If thats the case then i take it the banks decide on what they want to pay you and thats basically it !!..

 

rs

[royalscot]

Update 19th may 2010 .

 

Seriously pi$$ed off

 

Phoned contact number in HBOS to tell them that the 28 days they said it would take the " Redress Team " to calculate my upheld loans was over .

 

Was informed that the redress team had nothing to redress as no information was ever sent to them 28days ago and that it would take at least another two to three weeks to get the said information and then a week to process it ( redress it ) .

 

I then telephoned the guy who upheld my loans .....after a rather long wait he said that he sent all the information apart from a little thing ?

 

Is it just me or do ya think that if the tables were turned and HBOS were asking/demanding payment on account that i would be charged late payment fees and charges for not co operating.......

 

I dont think i could put into words the sheer frustration i feel and hatred of so called faceless bast£$*s amongst our banking institutes who continually on a daily basis treat banking customers like Feckin idiots

 

rs

[pompeyfaith]

What was the little thing ? how unprofessional is that.

 

talk about bias to the banks.

 

PF

[royalscot]

hello to the guests

[royalscot]

What was the little thing ? how unprofessional is that.

 

talk about bias to the banks.

 

PF

Something to do with a spreadsheet .....

 

I`d really like to meet one of these Faceless barstewards one of these days ....

 

rs

[dx100uk]

scan up the agreement pse

 

dx

[royalscot]

Hi dx

Scanner caput just as my patience is with HBOS .

 

Basically its a Scotloan from sept 2002

 

Main Loan.... £8630.00

ppi.............. 3295.96

total loan..... 11925.96

 

int ?? 4048.44

tot chg for cr 4048.44

 

loan ....... 11925.96

tot chg for cr 4048.44

total payable 15974.40

 

This loan has been upheld by the powers to be and sent to the redress team for payment who have told me that they are awaiting for archive documents to calculate my payments .

 

I was told that 8% statutory int was being added and will be added right up to the day my complaint is " redressed " as way of compensation for the delay

 

Will update along the way but dont expect payment for at least another month .

 

regards rs

[royalscot]

Note to ..... dx100uk

 

can you tell me the reason for your last post

 

 

rs

[dx100uk]

to work out your PPI properly if i get 5mins to fart.

 

can you take a digital picture?

 

dx

[royalscot]

Unfortunately no i cant ....never mind when they eventually decide to give me back whats rightly mine , i`ll post it up here and make a donation to cag

 

Hope you enjoyed your fart

 

rs

[dx100uk]

mobile phone.mates one

you must be able to take a picture with something?

 

dx

[royalscot]

UPDATE .......Woohoo :D :D

 

( firstly , glad im back into cag having locked myself oot last nite )

 

 

 

SECONDLY ....I got £2200 from HBOS yesterday and the feelings fine , donation already made to the lovely CAG .

 

Waiting some other info and will post up my entire journey asap .

 

Thanks everyone on CAG for your valued support throughout .

 

kind regards

 

rs

 

PS .. i never realised how many guests look at this site until i saw it last nite ...jesussss....

[alanalana]

Well done RS a nice result for you

 

Let me know if you want a **WON** added to your thread title.

 

It takes a while but the money is back in your pocket

 

aa

[royalscot]

Oh yes please al ...ive just booked a family holiday and will be sending some postcards to HBOS .....

[cazpoppies]

Rs, Good man.

GD xxx

[alanalana]

Remember to stick your success in here::

 

PPI Successes

 

aa

[royalscot]

Update .... Just recieved my final settlement from HBOS

 

A nice cheque for £3500 ..this was for the last of three loans that i complained about and that were upheld and paid in full

 

Will post full details soon to help fellow caggers , in the meantime if i can help please feel free to pm me .

 

I know its my own money that i have won back but its still a nice feeling of accomplishment , thanks again to cag

 

regards

 

rs

[cazpoppies]

Well done mate.

 

I believe Rangers FC are looking for investors.

Edited June 10, 2010 by cazpoppies

[pompeyfaith]

Royalscot,

 

Well Done persistence does pay enjoy the holiday you have earned it.

 

PF

[royalscot]

Well done mate.

 

I believe Rangers FC are looking for investors.

 

Not for me .... im saving mine in a BANK lol

 

But not ....HBOS .....never will cross their threshold in a hurry

 

Hope to see you Saturday or Sunday

 

regards

 

rs

[royalscot]

Royalscot,

 

Well Done persistence does pay enjoy the holiday you have earned it.

 

PF

 

It certainly does PF

I remember when it first started , i kept saying to myself " oh well at least i can say i tried "

 

Now im on the moon , hope everyone gets a result at the end of their journey and for anyone reading this ....DO IT NOW

 

 

Thanks again PF

 

regards

 

rs