Nationwide have given me some money what do i do?

[lee6370]

I have a claim going against Nationwide (£725 plus interst & costs), they have until 3rd April.

 

However today i got a letter, it didn't mention my court action, just said thanks for getting in touch about your charges, don't normally do this blah, blah, but here's the last 2 months charges back.

 

Checked my account and they have returned £120.00, i've checked with money claim and they haven't acknowledge my claim.

 

What should i do, say nothing and continue with my claim but just knock the £120.00 off when it comes to them paying or contact them and ask there the rest of my money is?

[monkey_uk]

What should i do, say nothing and continue with my claim but just knock the £120.00 off when it comes to them paying or contact them and ask there the rest of my money is?

 

Send them another letter reminding them that they have XX days left to resolve the matter. If it goes to court, just acknowledge the payment they have already made by deducting that from your claim.

[lee6370]

I will send them a letter today, thanking them for part payment and reminding them of the outstanding sum and the time left to settle.

 

thanks for the advice.

[lee6370]

Got a phone call from Nationwide yesterday, have offered me £315.00 in full and final settlement, told them thanks i'll take the money but not in full and final settlement, If they want to settle they need to pay full amount.

 

I was then told ok, we'll give you the £315.00 anyway!!!

 

Checked this morning and it's not in my account yet, unless they are sending a cheque.

 

The thing is i've also checked money claim this morning and they haven't even acknowledge my claim, not sure what's going on.

[Robertxc]

Don't worry about it, the wheels of justice will be turning slowly but surely. In the fianl reckoning, they'll have to give you back all your dosh or face the judge...

[BankFodder]

Sorry but I have only just seen this thread. I would have advised you to have no contact but merely to proceed as you suggested in your original post and then knocked the money off later.

No point in doing the bank any favours.

A shame that you alerted them

[lee6370]

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group