Do i have a good case

[surreyscouse]

Lee,

 

For what it's worth, MBNA are getting loads of these claims and I would deem it most unlikely that for a small request for transactions that they will purposefully try and turn you over. It is probably easier for them in the first instance just to give you what you want I would have thought. After that though, definately stick to the templates for first refund and LBA.

[Glenn UK]

Lee

 

The problem is you need to decide what you might or might not do in the future now.

 

you can do thing sinformally and if all goes well its no problem.

 

If you dont start off following what might be described as a formal, or legal route, and things dont go how you want, then you may either scupper yourself completely or delay your claim.

 

As has been said currently MBNA are being helpful mostly, but you cannot rely on this and expect everything to go the way you want.

 

Dont forget, although you may talk to them nicely initially if you dont get what you want you are proposing to sue them.

 

The choice is yours and you should understand the pitfalls of taking both routes.

 

HTH

 

glenn