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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Summer Meet up - Fri 21st Aug: Birmingham: 8pm starting at The Pitcher & Piano (Brindley Place)


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Seems like you escaped injury Tills - this time!! :p

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I hope it didn't break!!:eek:

 

Is the toe ok too? :lol:

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Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Ah, I knew there was a railing and chair involved lol...Must not have been quite as pished as I looked. At least I waited for you to get out of the chair Tilly :p

 

Nah, I'm cursed with total recall when I've had a drink :| I spend the next few days reliving every horror lol...

 

Not every horror is worth (re) living BB. :p;)

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I fell over on the way back to the hotel, went down on one knee. Think I will sleep with my leg on a couple of pillows again tonight 'just in case'.

 

Going to do some housework once Waynes World 2 has finished and get some lunch on.

 

It was a good night, I enjoyed me self. got a taxi back to hotel.

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WOW BB!!!!!!!!!!!!!!!

 

You kept quiet about that rather gorgeous hunk. How did I miss him!! :lol::lol:

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Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Awww, c'mon, if I'd gone off with him it would have been extremly bad manners...

 

I admire your restraint BB. Seeing him you might have been forgiven.:D

 

If only I hadn't have invited Mr C. I'm sure I could have pulled the 6' banana :lol:.

 

I'm having to bite my tongue very hard here to avoid cagbot!!!:eek::lol::lol::lol:

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Did you get his number? if so - pass it on hun :D

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I'm now even more upset that I couldn't be there :(

 

at least I'd know what you're all on about lol

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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This is all very intriguing.... assuming the next meet promises to be as 'exciting' as the last if need be I'll throw a sickie and walk there!!!;)

Edited by Spamalot

[sIGPIC][/sIGPIC]

 

They say money talks......mine just keeps saying "Goodbye"

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