ulster bank northern ireland

[dtand]

well i sent my data protection letter and had two acknowledgements one from customer services here and another from dublin. Havnt got anything back yet and its been over forty days, time to send more letters methinks. Wonder what will happen to the banks when every1 starts doing this.

[big aid]

there is a template in the library dealing with the issue of non-compliance SAR.

send it immediately.......recorded

[ANGELAF]

Hi

 

I have sent in my letter to Ulster Bank asking for all charges imposed to be repaid with interest and any default notices on my credit record to be removed.

 

This was received by them on 13 June. To date I have received 3 letters each apologising for the delay and assurring me that my complaint is being investigated.

 

I have a sneaking suspicion that this is a standard stalling tactic. However, what concerns me is the impending judgment from the high court regarding bank charges.

 

Is there a limit to how many times they can delay an answer? Should I write advising them that I consider this to be a stalling tactic, awaiting the out come fo this court case?

 

Or should I now take a more agressive approach and inform them that unless I receive a full refund within 14 days, I will take them to the small claims court??

 

If any one can advise, I would be grateful. I would hate to have waited too long and missed the boat on reclaiming.

[big aid]

give them 14 days and then court, write to them telling them this.

in the templates library you will findthe LBA covers this well

[ANGELAF]

Hi

 

There was a letter awaiting my return from work. Basically it says that my complaint regarding bank charges had been investigated and that it found the bank had complied with all its rules and regulation, therefore a refund would not be forethcoming.

 

I will now send them a copy of the legislation surrounding this business and ask them to reconsider their position. I will also send a copy of this letter to my MP - Conor Murphy (sinn Fein) to see if this has an impact on their decision. Within this letter I shall set the deadline of 14 days to provide a full refund of monies or take them to the small claims court.

 

I will keep you posted.

[lickthewallfatboy]

forget politicians-you will get your money if you follow the procedures tried and tested on this forum....I have already despatched over £6K of debt to the bin

[monstermind]

ANGELAF, did you send the letter you mentioned on 7 aug? Any progress? Have started my own thread for my action against Ulster, would love to know how you're getting on. Cheers.

[ff49]

hi everyone, like most people here, i am also new to this. i am about to draw up letters to a few organisations to include current accounts and credit cards. i was just wondering if anyone can enlighten me if you can include loan accounts to this also?

will keep you posted and i fully appreciate any help given. ff49

[johnspeehs]

you can include any account that has had penalty charges applied. you cant claim for service charges etc although i know someone who included everything and got it all back.

regards john.