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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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H.O.L Test case appeal. Judgement Declared. ***See Announcements***


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Please remember this hearing was only about historic T/C's.

 

It is not the main case, about whether the charges themselves reflect the true cost to the banks.

 

Expect an announcement shortly

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Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Please remember this hearing was only about historic T/C's.

 

It is not the main case, about whether the charges themselves reflect the true cost to the banks.

 

Expect an announcement shortly

 

Thanks Mr Lex. I will be waiting for an update/announcement from site admin and will keep checking back.

;)

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But my point to continue to full hearing rests (albeit hopefully) on

point 108 of the transcript, which states “It is agreed that the conditions I have considered are representative of other conditions used by HSBC in 2001 and thereafter, and the order that I make should reflect this”.

Is it not worth a try?

Penfold

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HAs anyone ever thought that the banks actually DONT have the money to defend this any more.... it would be far cheaper for them to pay up (and maybe spark off a spending spree on the results - thereby lifting the GDP considerably......)

 

Worth a thought or two....

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In a nut shell, It says is that historic terms do not constitute penalties - which is what most people expected it to say.

 

As for claims, it leaves us where we were - waiting for the appeal to be thrown out so that we can get the stays lifted and carry on suing the banks under UTCCR1999.

 

This was always the side act to the main event. More later on the main site.

 

Thanks to Steven4064

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Yep, just finished reading and the long and short of it is most of them will get a declaration that the historic T&Cs do not contains terms amounting to penalties (ha! :mad:), a couple of them will need to argue it further (but I'll take a bet on the end result :rolleyes:) and goodnight.

 

So there you are: if you ever argued your case on penalties alone, you're screwed. :-( Let's hope that you all used the UTCCR in your claims, hey? :rolleyes:

 

Oh, I knew this was likely to be the way it was going to turn out, but I still feel immensely deflated and disappointed tonight. :-(

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Josh iou,,

 

I think the Judge is correct to do this. However he should invite opinions from consumer groups.

 

This of course could be highly dangerous and lead to more legal action against CAG:eek:

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Hi,

 

A solicitor has pointed out to me that even if the judgement on the historic terms is that they do not equate to penalties at common law it should not be assumed that business claims now have no legal basis. The solicitor pointed out that the judge hearing the test case has not considered a single business contract or any business terms and conditions during the test case, and so reliance on the judgement would be unjust for business claimants. Any judge would need to consider the contract between the business customer and bank and the business terms and conditions before a fair ruling can be delivered.

 

Any thoughts?

 

TheyrCriminals

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Hi Phantom,

 

No you're perfectly safe. Even if one part of your claim fails it doesnt mean the other part will and so your claim is still valid and still a live claim. So long as your claim incorporates the UTCCR's you're fine.

 

Chin up.

 

TheyrCriminals

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I think most claims stuck in the County Court system have got both elements in it, penalties and UTCCR, does that make a difference ? Can the claim now be thrown out or are we OK as long as the UTCCR element is in it ?:???:

 

Our claims are fine

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Just checked the claim I have in for someone, and it also has both....It's so long, I must have got it of CAG. Hope everybody else did.

Yes, I downloaded my POC at the time from here and I ran to whisk out the court paperwork to double check and it also has got both elements in it

 

phew

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The judge apears to be giving an opinion and it would not be a final judgement from what i can see.

 

I think the Judge is correct to do this. However he should invite opinions from consumer groups.

 

Lets await the full and final decision well at least the OFT is backing us with there research skills.

 

Saves some time loosing the will to press the next button But of course if you have more than £500 IN charges between the last 3-6 months and you are still drownding in the banks red zone then you can apply for a stay being lifted on Hardship grounds.

 

I am aware Lloyds TSB are settleing cases. I am takeing my next case to court tomorrow.

 

Oh goody!

 

I like the sound of this! I'm going to add up my charges in this period and get a claim in.

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Determindator as much as I would like to be responsible for you making a claim you have to make sure it is right for you.

 

We have been saying all along there is a risk that the banks will use the 6 year rule to write off some of the bank charges if you dont claim now.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

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I have a claim on the Moneyclaim on line site for the Courts. I'll have to check out the wording. Yonks since I've been on there. I will do my next claim manually. Apparently I hear you get quite a buzz when you hand it in at the Court:)
You do, you do. :-D
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Hi,

 

A solicitor has pointed out to me that even if the judgement on the historic terms is that they do not equate to penalties at common law it should not be assumed that business claims now have no legal basis. The solicitor pointed out that the judge hearing the test case has not considered a single business contract or any business terms and conditions during the test case, and so reliance on the judgement would be unjust for business claimants. Any judge would need to consider the contract between the business customer and bank and the business terms and conditions before a fair ruling can be delivered.

 

Any thoughts?

 

TheyrCriminals

user_online.gifreputation.gif report.gif

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The establishment looking after the establishment I'm afraid & to be expected because the courts have deserted the ordinary citizen over the last few years re plural plaques etc

 

Look at the way the government shovel our money into the coffers of the banks with nothing in return.

 

They aren't even insisting that the banks stop repos. A failure which will result in more former home owners being supported by benefits which are also paid by our taxes.

 

You think someone would join the dots wouldn't you

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