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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

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JonCris

JonCris

Posted
Posted
Of course these systems have been there for some time. So it looks like a war for customers and about time too:D

 

A war to attract consumers who have defaulted & if they do it again only want to pay £8?:shock: Don't think so do you. No I'll be just a little more circumspect until I find out what they are really up-to

 

Remember these are the same Banks that we have for some considerable time been advising people not to trust for one second & I very much doubt the Leopard has changed it's spots

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citizenB

citizenB

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It looks as though they have compensated for this by putting up the interest on the overdrafts as well.

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rdm2006

rdm2006

Posted
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A war to attract consumers who have defaulted & if they do it again only want to pay £8?:shock: Don't think so do you. No I'll be just a little more circumspect until I find out what they are really up-to

 

 

Perhaps they think the oft case will not go their way and have done this as they think it will look good on them. But like i said in the following post -lets wait and see.

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dave

dave

Posted
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I agree with JonCris - it's likely that there is a sting in the tail if their past conduct is anything to go by.

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JonCris

JonCris

Posted
Posted (edited)

The banks couldn't give a toss about looking good. If they had they wouldn't have unlawfully ripped off thousands & thousands of consumers over the last decade & then put every possible obstacle in the way to stop them getting their money back

 

UK banks only care for profit not people. The UK was & perhaps still is known throughout the international finance world as the money laundering capital of the world ........ so go figure & if you don't believe me Google it

Edited by JonCris
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rdm2006

rdm2006

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I have to go into town later so i will nip in to barclays and see if they have any leaflets on it. If it is true then i see this as a victory for CAG and sites like it.

 

Also (although it is like clutching at straws) it is nice to have a little hope :rolleyes:

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kennythecelt

kennythecelt

Posted
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Remember these are the same Banks that we have for some considerable time been advising people not to trust for one second & I very much doubt the Leopard has changed it's spots

 

Steady as she goes.

 

Trust is earned and once lost is.........................

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JonCris

JonCris

Posted
Posted
Steady as she goes.

 

Trust is earned and once lost is.........................

 

 

Kenny what does that mean:confused: Are you advocating they can now be trusted. If you are you have to be kidding me:shock:. As for trust earned I think it's safe to say that went out the door ages ago

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dave

dave

Posted
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Everyone deserves a second chance - but with banks, I think the trust will have to be earned again, and it will take a very long time.

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JonCris

JonCris

Posted
Posted

I think you may be mistaking their current terms for those recent changes made pre hearing

 

They all, with I think the exception of NW, changed their terms including their fee structure to allow for any loss in profit. So reducing that charge doesn't mean the defaulting customer will be better off. In fact like some others they could be very much worse off

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kennythecelt

kennythecelt

Posted
Posted
Kenny what does that mean:confused: Are you advocating they can now be trusted. If you are you have to be kidding me:shock:. As for trust I think it's safe to say that went out the door ages ago

 

You should know me better Jon.:p:rolleyes:

 

Why do you think I'm here, if its not to help folks beat the banks at any opportunity??

 

I was fully endorsing your quote and agreeing with you.:D

 

"Steady as she goes"- keep the same collective and individual opinion we have of them and don't trust them.

 

"Trust is earned and once lost....." I think that is self explanatory.

 

 

The banks are squirming- keep the pressure on and as both myself and others have said- don't trust them.

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JonCris

JonCris

Posted
Posted

GOOD! I used to have sympathy for the Nat West 3 now I would like to see all of them carted off to Denver to be put before the hanging judge for their miserable crimes.

 

you never know might still happen if the Americans get their way over the Saudi bribes scandal

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rdm2006

rdm2006

Posted
Posted

I can live in hope (might die in despair) but i can live in hope and lets face it that this site was set up in the hope that things could be changed. Well maybe (and as yet it is only maybe) you succeeded.:eek:

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kennythecelt

kennythecelt

Posted
Posted
I can live in hope (might die in despair) but i can live in hope and lets face it that this site was set up in the hope that things could be changed. Well maybe (and as yet it is only maybe) you succeeded.:eek:

 

rdm, in CAG you can live in hope, amongst friends with experience of a similar situation who are willing and able to help. That makes eveyone empowered and that is what they, the banks, fear most.;)

 

That is the collective power of CAG.:D

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JonCris

JonCris

Posted
Posted

Not just the banks look at was has happened in Crew & Nantwich since the voters collectively gave nooo labour a drubbing apart from turning on Broone Labour Ministers are all running around like headless chickens trying to think of ways to pacify (bribe) the peasants

 

Suddenly the NL side of the HoC is filled with rebels

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rdm2006

rdm2006

Posted
Posted
Everyone deserves a second chance - but with banks, I think the trust will have to be earned again, and it will take a very long time.

 

 

Hey slow down a bit - even if this new charging is true. There is no way i will trust them i will be checking every item on my statements as i always have :-D

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MilkTrayMan

MilkTrayMan

Posted
Posted
...i see this as a victory for CAG and sites like it...
£8 is still NOT a true reflection of Banks processing costs.

This smokescreen is just another pathetically feeble attempt to defer the inevitable...:mad:

 

The Law is the Law.

...There is NO victory until the Banks are made to realise that they are NOT above it...:cool:

 

 

...:)

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rdm2006

rdm2006

Posted
Posted
£8 is still NOT a true reflection of Banks processing costs.

This smokescreen is just another pathetically feeble attempt to defer the inevitable...:mad:

 

The Law is the Law.

...There is NO victory until the Banks are made to realise that they are NOT above it...:cool:

 

 

...:)

 

But Forcing a change (if it is true) is a victory - may not be the one which was aimed for but it is a step in the right direction.

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HSBCrusher

HSBCrusher

Posted
Posted

Hello RDM me 'ol cocker.

 

I had a sneaky idea that this would happen.

 

http://www.consumeractiongroup.co.uk/forum/show-post/post-1490995.html

 

All it would take is one bank to break ranks, and try and grab customers.

There is nothing about admitting being wrong about this, its all down to money/profits.

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rdm2006

rdm2006

Posted
Posted
Hello RDM me 'ol cocker.

 

I had a sneaky idea that this would happen.

 

All it would take is one bank to break ranks, and try and grab customers.

There is nothing about admitting being wrong about this, its all down to money/profits.

 

Yea I kinda expected it too. perhaps a Barclays attempt to move up a rank as i think it may have fallen a place or two from its former position.

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kennythecelt

kennythecelt

Posted
Posted
Hello RDM me 'ol cocker.

 

I had a sneaky idea that this would happen.

 

http://www.consumeractiongroup.co.uk/forum/show-post/post-1490995.html

 

All it would take is one bank to break ranks, and try and grab customers.

There is nothing about admitting being wrong about this, its all down to money/profits.

 

Good call, Crusher.;)

 

I must admit, I did not see this at all.

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MilkTrayMan

MilkTrayMan

Posted
Posted
...I had a sneaky idea that this would happen.

 

http://www.consumeractiongroup.co.uk/forum/show-post/post-1490995.html

 

Your linked Post says that U expected a Bank would 'break rank + cough up'.

 

Please correct me if I'm wrong...But Barclays aren't 'coughing up' anything + paying out Claims (...albeit to a £8 figure).

...Or have I missed something here??...:confused:

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