Reclaim of charges in Scotland?

[hjcargill]

Hi

 

After writing to Abbey complaints department and only just getting a reply today (8 weeks after I sent the orginal complaint), they are refusing to reimburse £80 charges for a £2.88 excess on my account.

 

My next step is the Finacial Ombudsman, but came across this site, and had a look through. I live in Scotland, therefore would you advice going to FO first, or attempting to take action myself for all the charges (This £80 is not the first time)

 

I noticed in FAQ that Scottish info is not yet available. Is this process not applicable here?

[paul23870]

hi there, i have just won a case in scotland against the abbey. i got an excellant letter from the GOVAN LAW CENTRE website. abbey offered me most of MY money back but i refused. i asked for a breakdown of their charges incurred when i went overdrawn. they sent me a cocky letter saying that their charges were fair and a breakdown of their costs incurred would be produced in court! but they never replied to the court summons and never showed up in court! i won £185 plus £39 expenses plus 8% interest backdated to last december. good luck, paul

[paul23870]

hi there, goto http://www.govanlc.com click on SCOTS LAW ADVICE, click on BANK CHARGES, click on CHALLENGING UNFAIR UK BANK CHARGES and you should find a letter to print off there (word or pdf). some good advice on this website. they are based in govan but i presume its not rab c nesbit giving out the advice!!!!! happy refunding, paul

[hjcargill]

Hi Paul

 

Thanks for your reply

 

I shall look over the Govan website, and let you know how I get on

[hjcargill]

This topic was closed on 03/06/19.

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