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  1. The Government is spending more money assessing whether people are fit to work than it is saving in reductions to the benefits bill, a damning official report has revealed The study by the National Audit Office (NAO) found that the Department for Work and Pensions is handing over £1.6bn over the next three years to private contractors who carry out the controversial health and disability assessments. But at the same time, the Government’s own financial watchdog has warned that savings in benefits payments are likely to be less than a billion pounds by 2020 as a result of the new tests. http://www.independent.co.uk/news/uk/politics/dwp-fit-to-work-assessments-cost-more-than-they-save-report-reveals-a6801636.html
  2. I must be getting old. Child Care costs can cost upto 164.00 a week. People borrowing off payday lenders and using credit cards to pay for this. Can you believe this.It must be like a nightmare for many. How do you manage for you out there who have to pay this charge. 2 kids more than some earn i feel.328.00. I am feeling quite sorry for those that have no choice but to pay this. You may have a decent job,studied for years,even have perhaps degrees but wiped out with these costs. It has truly shocked me how times have changed and changing now day to day across the UK As the cost of a childcare place hits £164 a week, one in four of Northern Ireland parents say they have to use credit cards or payday loans to pay for it http://www.belfasttelegraph.co.uk/news/northern-ireland/as-the-cost-of-a-childcare-place-hits-164-a-week-one-in-four-of-northern-ireland-parents-say-they-have-to-use-credit-cards-or-payday-loans-to-pay-for-it-34180903.html
  3. Well,i am back again.When many of you post it gives me ideas. I like it in here.Sometimes it frightens you,sometimes it enlightens you. Enough of that,could go on for a while,ramble on for ages if left to. So what tips have you got for home and garden.Maybe handed down to you from your family generations ago.Maybe last week. I have seen two on another thread but will let them find their way here and tell you themselves. So who is first going to give us a tip. Not one for the 2-30 at Doncaster Race.
  4. Hi I placed an order for an EPC with a company called Low Cost ECP but didn't have to pay anything up front. By the time they rang back the next day, I had decided to use somebody else, so cancelled the order on the phone. A few minutes later they sent me an email: Our records indicate that you ordered an Energy Performance Certificate from us on 21/09/2015 and then subsequently cancelled your order. We are writing to advise you that you are required to pay for the service received up until the time of cancellation. The amount of £9.95 is now due as per the terms and conditions of the order. Please be advised that if payment is not received within 24 hours, a late payment administration charge of £14.95 will be added to the order as per the terms and conditions of the order. The above mentioned charge covers our reasonable costs associated with collecting outstanding monies. The amount charged is not proportionate to the amount outstanding. I replied & told them that £9.95 for a 38 second phone conversation was an unreasonable charge & that I wouldn't be paying it. I got no response until 24 hours later, when I got another email: You were given 24 hours with which to make this payment but payment has so far not been received. We advised that in the event payment was not received with 24 hours of the order being cancelled, a late payment charge of £14.95 would be added to the order. Unfortunately, as at the time of sending this email, this payment has not been received. We have therefore been left with no alternative but to apply a late payment charge of £14.95 to the order. This brings the total amount outstanding to £24.90. If payment remains outstanding by 29/09/2015 and in the event we need to write to you then a further administration charge of £50.00 will be added to cover our costs. So far I haven't paid this, but I'm wondering what rights, if any, I have here. It seems that they are charging me £9.95 for a phone call, as if I'd cancelled the 'order' before they rang, there would have been no charge. Part of me is tempted to just pay it & forget about it, but part of me wants to fight them until they give up. I assume what they are doing is legal? Presumably somewhere in the process there was a link to their T&Cs which stated the cancellation policy, but how far can they push this? If I just continue to ignore them, could they end up taking me to the small claims court, sending debt collectors around, affecting my credit rating etc.? Would appreciate any comments cheers, Rob
  5. hi, i rent a room in one town (near my works and children) and my partner (not the mother of my children) rents a house in the next town, she is signed off sick and has a daughter. i cant move in to her home as she is being evicted as landlord is selling up, section 21 ends in september and her local council are not helping much they just say she will have to rent another private which isnt easy since she isnt working and on sick benefits due to ongoing heart issues for which she is having open heart surgery for very soon. i work full time but cant have her and her daughter live with me as i rent a room in a house to keep costs down so i can pay for my children and not go via csa. i have already registered for housing with local council in my town but of course can only apply for a 1 bed place due to it being just me. i have now filled in a change of circumstances form and added my partner as we were thinking of moving in together in the new year (have been with each other for several years so not a rushed thing) with all that is happening her end i dont know what to do as she is going to need me with her full time during and after surgery. have i done the correct thing adding her via the change of circumstances form with my local council? as i hope they will help us get a place together and soon due to her condition . we did not want to move in under these circumstances but i need to be there for her full time. since we are both living in different towns i am just wondering what the best thing to do or push for. a very odd situation and any pointers would be great as i am worried about her condition and the stress of all this being evicted is having on her but also wanting to get help with a council home not private rent as i cant afford to keep both of us on private rent rates. thanks.
  6. We were palmed off with these cowboys by the Mortgage point (Liverpool) when we first moved house. What we were not told was that we were stuck with this outfit for the first three or four years on a two year fixed rate meaning the extra years were being charged at a much higher interest rate. Due to illness I can no longer work so changing provider is more or less impossible, we are stuck with them. We tried to get solar panels to cut our ever rising energy bill but GE refuses to give permission, one of only a very few companies to not allow this because, and I quote, " we (GE Money)own the house till you have paid for it". Avoid at all costs.
  7. I'm newbie .. sorry if I'm post this in the wrong place .. I'm an individual .. I lost a legal case against two powerful organisations. The statement of their legal costs is unbelievably high .. How can I resist/dispute that in an attempt to make it reasonable?
  8. I am sad to say I have been duped into giving my bank details to a company for postage and packing for free trial products. My bank is helping me to deal with this, albeit very slowly, but the company has told me that their terms and conditions, which I should have read, are watertight and as I have involved Direct Card Disputes they now cannot offer me compensation unless I get my bank to telephone them to dissolve their investigation which I have 99.9% of losing. My others issue is, I never received these goods but company say they are not responsible a nd I should take it up with their delivery company as delivery company say they left products in my garden shed. Checking, albeit after the fact, their terms and conditions on delivery it says a signature on receipt is required, as I never received the delivery, they don't have a signature. They still insist it's up to me to investigate delivery. I believe my contract was with them and not their chosen delivery company. Where do I stand? I hope to get an appointment with Citizens Advice tomorrow in the hope to recover my £97.95 for Free Products. Thankfully I managed to get the company to dissolve future subscription and unwanted shipments to me. But I would dearly love to get my hard earned cash back even if I did unwittingly allow them access to it. Thank you in advance for your time and any advice. I feel quite ill for being so foolish
  9. For the full article - http://www.thetimes.co.uk/tto/money/article4145294.ece?shareToken=bd142f84e62bcef60ccc3555768bc420
  10. It looks like BT is up to its old trick of sneaking through a charge that could end up costing you a packet if you're not careful. The media giant has written to broadband customers who've received BT Sport for free since it was set up. Not for much longer. The company has snapped up rights to show Champions League football and so will begin charging customers a fiver a month to watch the channels in future. That's a fair price, I reckon, but the way in which it seems to be signing people up to the subscription looks unfair. The email says: "If you do nothing, your BT Sport Pack will cost £5 a month from 1 August". That smacks of "inertia selling" to me – and to several of you who passed the message on to me. http://www.independent.co.uk/money/spend-save/simon-read-bt-sport-wants-us-to-be-couch-potatoes-on-charges-10349379.html
  11. Hi I would like some advice regarding an issue at work. I had a customer who placed a large order over the phone in December, the transaction was for appropriately £4000, he said he will be sending his diver to come in and collect the items the next day. This is not unusual for us as we often have customers who spend large amounts and often have people pay over the phone and collect another day especially when we have special offers of 10% off as we did that day. His driver came into collect the next day, I wasn't in but i left everything ready for my colleague to give it to him. As she was getting everything ready the department manager and the head of security passed by and asked who he was and what was happening, she explained and they both told her to call the customer and check if it was his driver before giving the items over, she did as they said. The same customer called the next day and placed another order with my colleague (a second colleague) this time for £6000, the driver came in to collect that evening with from myself and a fourth colleague. It turns out the card was fraudulent and the matter is being investigated with all people involved. I had my 'fact finding meeting last week' and now they are escalating and i have a disaplinary hearing this week. Their main arrangements is that they have no recorded from the bank that i called to check the card, which I did. Their other point is that they have an internal system where staff can access training notes and other information and if I was unsure about anything then I should have referred there where it would have told me that I cannot do a telephone order and physically give the items to a customer it must be posted out. ..fair enough but my argument is that I have never ever had an induction with the store; where they would tell me all of the stores procedures including mail orders; I told them this in my meeting and that I had never heard of this system and had no clue how to access it. I believe it is down to the department manager at the time to book new staff members in to ensure everyone knows the rules, also for as long as I have been there (2 years) we have always allowed customers to collect orders placed over the phone, all of my colleagues and managers have done so; it has been the norm and no one has ever told us otherwise. In the past floor managers have just asked us to keep the items locked away as they had been paid for. My argument is that just because they have no record of my call it does not mean the call was not place. If I was never told about these tools how can I have been expected to use them (the internal system), if I have never been educated by the way of an induction how can I be expected to know the procedure of not allowing customers to pay over the phone and collect when my colleagues and superiors have always done so. The letter sates that if these allegations re proven then disciplinary action up to dismissal could be taken. By the way I recorded the meeting, and will probably record the hearing for my own reference I hope I have written this clearly, thanks in advance for any help.
  12. Hi All Sorry didn't know where to post this.... Does anybody know how much it costs to get a certificate of satisfaction from Northampton County Court for a CCJ that has been paid (passed the 30 days/2 years old) so I can send the certificate to Experian, Equifax and call credit so they can show on there system the CCJ is satisfied and no longer active?
  13. Don't know if this has been covered before, but please take time out to watch the video. and sign the petition http://mycardmatters.com/en/campaign-consumer-01/?utm_source=facebook&utm_medium=cpc&utm_campaign=con-uk-01 Thank you .....
  14. Hi everyone, Thanks in advance for any advice any one ca offer. I have had some trouble with my previous employer whereby they ended up offering a settlement agreement rather than taking me down a disciplinary route. basically the crux of the agreement is that my employment ended at end of august with payout in september. i was told i was free to seek other employment whilst they sort out the legal paper work. i got my self a new job but aspects of it could have ended up in direct relation to the reason i was investigated in the previous role so i had to divulge information regarding that. my new employer repeatedly tried to contact my previous employer attempting to gather information about how things were resolved and to confirm my version of events. my new employer was promised a few times a day for 3 days to provide the information requested but never provided it. As a result, my new employer stated that as they coudnt confirm my version of events and the fact that my previous employer refused to answer their queries, tthey withdrew their offer of employment. My question is, where do i stand legally with this. I have been offered a settlement but have not yet signed any paperwork. they have refused to provide a satisfactory reference to my new employer (part of the agreement) and as a result i lost that job. i am now currently unemployed due to the fact i have lost that job and as part of the settlement my contract was to end at the end of august. I have still not received any pay out and my union rep has even asked for an extension to the termination date given the delays by my previous employers thus far. is there anything that i can do in terms of how i am being treated by my previous employer and the fact that they have cost me a perfectly good job?
  15. Beleaguered energy customers face a £215 bill for the installation of smart meters that will only save them around 3 per cent on their average annual bill by 2030, according to the public spending watchdog. The Commons public accounts select committee estimated the smart meter rollout will cost £10.6 billion for the actual meters, with households forking out up to £11 running costs a year, plus the £215 cost of installing the meter. According to the committee, consumers will save just 2 per cent on an average annual bill of £1,328 until 2020, rising to £43 a year, or 3 per cent, by 2030. Read more: http://www.thisismoney.co.uk/money/bills/article-2749473/Energy-customers-face-215-bill-smart-meters-save-3-cent-bills-2030-says-watchdog.html#ixzz3CuknxR3h
  16. hello everyone. I started a new job a few months ago (service technician). my contract states that I must repay all costs of training including any wages paid and expenses. the first three months were a trial/ probationary period. on my fist week they asked me if I would like to go on a manufacturer specific 3 day course. I said (I have the email) that this course would not be of any benefit to the company and I didn't want to do it. they said they wanted me to do it so I did. anyway within the three month period I decided to leave as I didn't like the job. my notice period was 1 month but the boss asked me to work longer and and also train up another engineer before I leave. I worked 6 weeks notice. now that I have gotten my pay check they have deducted 850pounds for training costs. (cost of course plus wages plus hostel plus expences) can anyone please inform me if they are correct in taking this money. despite the fact that it was a course I didn't want to do isn't it true that on probationary period that no obligations apply? any help I would really appreciate. thank you.
  17. The builders demanded payment from a vulnerable member of the family who paid the final payment in full. There were problems with the build from before the time the final payment was made, but we were not aware of the real nature of the problems until after payment. From the time the bills were paid in full, the builders work has been very poor. In summary, the builders have not stuck to the contract or the plans. Building control have a long list of outstanding issues including the roof and floors being inadequately supported. We have a solicitor who said the first step was to get an idea of the costing. Reputable builders shy away from this sort of work. One reputable firm said they would do a quote for £250. Would we be best with this for now or should we be looking at getting a surveyor in? Also, we were asked to pay the electrician direct when extra electrical work was added. We were planning to take this to a small claim court separately but the solicitor advises keeping it all as one claim for now. The electrician met us at the house, started work on the additional sockets the same day and sent us an invoice for half the cost of all the electrical work that night. He damaged our bathroom fittings and will not pay for their repair. He wants to come back and do bits of the remaining work despite walking out on us last year. We don't want him to come back. Would there be any reason to let him complete any more work at this stage? Also, I am torn between getting the work completed as I am fed up of living in an unsafe building site and preserving the damage they have done for a future surveyor to assess. What do you suggest is best? Also, we have no legal expenses cover. The likely costs of the case are very high. I am going to try to do as much as I can by myself. Where do I start?
  18. Ikea is sprucing up its offer by selling cheap six foot Christmas trees in a bid for more festive business as analysts claim as much as 62pc of the high street is already on sale Famed for its flat-pack beds and the meatballs in its restaurants, Ikea is branching out in the festive rush by selling real Christmas trees - for five pounds. The Swedish out of town giant yesterday revealed its tactics for trying to entice shoppers away from the high street - offering customers a £20 coupon if they forked out £25 for a real, 6 foot Nordmann fir. Ikea said rivals were selling trees for as much as £79.99 elsewhere in Britain, with the average price £48. Brigit Hartelius, deputy country manager for the UK, told the Daily Telegraph it was all part of giving customers an "affordable Christmas". But more cynical analysts said it was simply part of the cut and thrust at Christmas as competition for shoppers hots up. Last week, accountants PriceWaterhouseCoopers said 62 per cent of the high street was already on sale or running promotions amid fears hard-pressed families coping with rising energy bills will cut back this Christmas. More: http://www.telegraph.co.uk/finance/personalfinance/consumertips/household-bills/10506222/Christmas-offers-best-gifts-cheap-presents-real-Christmas-trees-best-Christmas-trees-Ikea-Hawkes.html
  19. Hello, I purchased a mobile phone on Tuesday 29th October 2013. Just today the item developed a fault (camera no longer working). I contacted the power/business seller and requested to return the mobile phone so it can fixed/replacement issued. They said since it's past 7 days (currently the 19th day) I would need to pay for the return postage to them as per the sellers terms and conditions. Is this the case? Is there anything per the Distant Seller Regulations that states the seller has to pay to return the product that has a fault? Thanks!
  20. British Gas customers claim they are being pressured to spend up to £800 on their boiler. Households who already pay £300 a year for boiler insurance say engineers tell them their cover will be invalid if they do not pay extra to have sludge removed from their pipes or have a Powerflush of their system. Money Mail readers claim they have been told to have a ‘Magnabooster’ filter installed — to prevent sludge from clogging central heating — which costs £350 to £400. Or they have been pressed into having an £800 Powerflush, which cleans dirt and mineral deposits from your system. The hard sell comes when engineers call round to give homes an annual heating check-up. Customers who pay for HomeCare maintenance contracts run by British Gas have these reviews as part of the deal. During the check-up, the engineer typically suggests the heating is not working as well as it should do or looks as if it may need work done to it, and so recommends one of the expensive procedures. Small print in the HomeCare contract allows British Gas to refuse claims if the boiler later breaks and the customer refused one of these pricey extras. Paul Wrightson, 63, a retired accountant from North London, says this clause made him feel pressured into paying £800 for a Powerflush he didn’t want. ‘Service engineers are acting like cowboy salesmen by frightening people into spending £800 on work that is often not required, with the threat the service contract will no longer cover repairs if the flush is not carried out. Read more: http://www.thisismoney.co.uk/money/bills/article-2461320/Give-British-Gas-800-boiler-cover-wont-pay-out.html#ixzz2j1QD0hnZ
  21. Hi guys, bit new to this area. I have my car insurance, which i prefer to pay all at once, annually. Im now looking at getting another car. i paid my insurance, £243 at the end of may, for commencing cover on 4/6/13. Now, i realise there is a cost to cancelling, but when i looked online, they reckon i will owe them 72 quid, bearing in mind i will have had less than 6 months cover. they state that they will refund pro rata, but with the 75 quid admin charge, but surely less than six months at that price means they should be paying me back some? any ideas?
  22. I have a builder who has almost finished an extension on the back of my house. The only remaining task was to build a soak away which was included in the original quote. However, we both came to an agreement to remove the soak away from the quoted list of works as it was no longer required but the only problem was that this item was not explicitly priced in the quote so there is some dispute over how much should be deducted. The builder is adamant that the soak away will cost £500 and is not willing to accept other quotes from other builders. I still owe him some money so where do I stand on this? Am I in my rights to deduct from what I owe him the cost of what other builders would quote for a soak away?
  23. North East Lincolnshire Council Taxpayer gets suspended sentence for possessing an imitation firearm in Rossendales incident. Firearm threat made to Council Tax bailiff The "no-cost to the taxpayer" use of private bailiff firms to collect alleged council tax debt must be brought into question when the taxpayer funds these types of Police operations.
  24. John Lewis is to trial a new product-labelling scheme that, for the first time, will give consumers the lifetime electricity running costs on the most popular household 'white goods' such as washing machines, washer dryers and tumble dryers. Backed by the Department of Energy and Climate Change, it is intended to enable people to better understand how energy efficient products can bring real savings to household bills. By choosing a more energy-efficient washer dryer when replacing an old appliance, for example, it is claimed that consumers could save over £500 on its lifetime energy costs. The six month pilot involves displaying the average lifetime electricity running costs in a number of John Lewis product categories. The aim is to test the effect of putting the lifetime running costs of appliances on product labels – as opposed to just how many kilowatt hours of energy they use per year, information that will still remain. It is hoped that the labels will lead to an increase in the number of energy efficiency products being sold. http://www.theguardian.com/environment/2013/sep/09/john-lewis-product-label-scheme-energy-efficiency#
  25. Hey all, Great website!! I have this. What do I do? Are there any grounds of the council wavering this because the figure is not on there? I went online and it says 65.00 quid though. Your thoughts will be greatly appreciated. Mo[ATTACH=CONFIG]44805[/ATTACH]
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