I spoke with TFL and they simply dismissed it saying they did not get payment for that day so its due. Its a lease so the registered owner is the leasing company so I guess they have billed the right person and been paid for it too. The leasing company paid them with a few days and only just informed me.

I was in London last month and after driving in central London I logged on to pay the congestion charge once in the hotel. I must have just crossed over into past midnight while doing it as they are saying I have paid for the Sunday and not the Saturday. I now have a bill for £80 even though I paid the charge of £15 albeit past midnight. But I thought it gave you option to pay within 24hrs or something? First time in years I have been to London and after I punched in my vehicle details it told me £15 was due. I can't recall seeing any pick dates option. Anyway since the car is a lease they have sent bill to them and I now have a bill for £105. Anything I can do?

Perfect. Thanks. Will update once I hear back from them.

What about this? Are they allowed to withhold rent? Thank you Andyorch. You have been so helpful.

But if I ask them for the original documents and start looking into that it means I admit the work was informed to me and pending. My stance at the present moment is that they failed to inform me about any tile work so I am not responsible for the work done. As per their own terms they need to inform me of work before doing it.

That was my original question. Can they withhold rent? In their tenancy it states the following. In the past as a LL I have been advised that I can write what I want in a contract but in the end its the basic laws of AST's that will be used by the court. Is that true?

They have sent me their own bill with a breakdown of the costs. Not any of the original bills. Yeah I have been and can't see any work that was done. Although its been 6 months now so the work could have blended in? But my points are - 1. I was asked to fix flat roof via email. I fixed flat roof. Was not informed about the tiles at anytime until now. My roofer did a visual inspection of the roof then and did not find any issues. I have this in writing from him. 2. I did the work within the given timescales. 3. They informed me 7th and actioned the work on the 10th themselves which was before the 5 days as per contract. Honestly £1,800 to replace a few tiles is day light robbery. They are now not paying me rent so in arrears.

Sorry about that. So I am a LL and have rented the property directly to Mears who use it to house Asylum Seekers. They informed me on the 7th of June about a leak in the flat roof (no tiles) I sent someone the next day to look at it and got the work done on the 11th of June. Kept them updated on the both the visit to inspect the damage and once repair was done. Got email reply back from them on the inspection visit (8th June) to allow visit but never heard back from them once I informed them on the 11th that the work was done. I wasn't too worried by this as they never reply to emails normally. I get a bill from them in December for £1,800. I asked them what this was for and they advised that it was for the repair to the main part of the roof (replacement of tiles) I was never advised of this. I have all communication on email there was nothing discussed via phone calls. The contract states that I need to fix any roof issues within 5 days. I did it within 4 days and sent email confirmation of the same. They are now saying the roof was inspected on the 10th of June and works were found to be not done so they got them done. This was 3 days after the email from them to notify me of pending work. Their own contract states that I get 5 days to get roof work done. I was advised it was a leaking flat roof. The repair bill I have got is for fixing the tiles on the roof. I was not told about the roof before any work was done to it? Their contract states the following -

I have rented my house to a company who use it to house people. Recently the flat roof developed a leak and they asked me to fix it which I did the next day. 6 months later I get a bill for £1900 for scaffolding, various surveys for some tiles they replaced. My roofer was on the same roof and did not see any tiles out. They are now deducting the £1,900 from the rent due. This is absolutely ridiculous as I got the work done and they never gave me notice about the tiles. They said it was the flat roof which I got fixed. Now my question is can they do this? I know a tenant can't as they need to pay the rent. But can they do this considering they have their own 20 page tenancy in place covering them for everything.

Man in the middle thank you for your reply. That is comforting. 30 years of driving at 70-72mph on the motorway it would have really stung to get 6 points for something as silly as this. Especially as it was through handsfree.

30 years of driving and no points. Would hate to get points for pressing end on a call.

Sorry my iPhone kept on auto quoting when I hit reply. I have no idea what that S172/NIP is. Quick google suggests it’s a notice of intended prosecution. Surely if they wanted to prosecute the community officer would have told me when I asked him? Can they lie to you? Why would they want to do that?

Can you get points through a NIP?

Thank you. Would someone be able to confirm. I went back to the same place as they were waiting outside a house that had been broken into and asked them if they wanted to speak to me as I thought they had taken my number down. They said no. It was the same two community support officers. Matter finished?

Can Community support officers issue penalty points too?

Was waiting at traffic lights on a handsfree call. I ended it by pressing the button on the phone which was in between my lap. There were two community support officers waiting at the traffic light who went onto write something down in their pad while looking towards my number plate. Am I looking into it too much or can they issue me a fine/points for this?

First put up - 6th of June Sending them a request today as I only found out yesterday. Rather not say the name of the shop yet as its a independent trader and I want to give them the opportunity to make things right. Will send them a SAR

I just found out yesterday. It was put up on the 6th of June. I have tried calling them a few times but the owner knows my mobile number is not answering the calls. I sent him a text to explain and he hasn't replied.

This piece of jewellery is not available anywhere and was the first of its kind in my area. I specified the colour and what it was on the phone call. When I met them at their shop I asked them to keep it quiet as I didn’t want anyone to know I was selling it. They agreed. I called him on his private mobile number where the phone call was recorded by video camera. The company must have seen the video, the specifics of the product mentioned and heard my voice.

Thank you for your advice.

Not by name. But disclosed enough information that the company knew it was me.

Haven’t they disclosed my details by putting me on their you tube testimonial?

I didn’t sign anything! Thought a business had to tell you if they were recording the phone call?

I bought my wife jewellery which after using a few times she did not like. Now this product is very hard to come by and has a long waiting list. I only got it as I am regular with them and spend a decent amount of money on their brand. A friend suggested I sell it to a shop that sells used stuff like this. I called them up and asked them if they wanted to buy it and what the procedure was. Was happy with that and completed the sale. Got a phone call from the shop that sold it to me as they found out I had sold the stuff. Only just found out today that this particular shop has a YouTube channel where they showcase the stuff they have and one of their videos has the phone call mentioned above. They never informed me they were recording it or using it for their YouTube. They haven't shared any information but they used the telephone call without editing and the manager who sold me the product recognised me. I have lost a 10 year relationship that I built over the years. The second hand shop refuses to take down the video of my phone call. Obviously the damage has been done but I am very angry at the shop for using my telephone call for their sales videos without my consent. What can I do?

Ok I will redact the information and upload. It's legal to upload court documents and ask for advice? I always assumed that was private court information which shouldn't be shared online?