hilaryfrances
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Everything posted by hilaryfrances
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A small request.
hilaryfrances replied to renegadeimp's topic in The Bear Garden – for off-topic chat
done:clap2: -
Furniture ombudsman or trading standards?
hilaryfrances replied to hilaryfrances's topic in General Retail
lol just seen this. You are wonderful Sodem -
Furniture ombudsman or trading standards?
hilaryfrances replied to hilaryfrances's topic in General Retail
Letter to trading standards went off recorded delivery yesterday, along with copies of e-mails and letters etc. Also sent copy of 5 year guarantee which they could not possibly honour as material is no longer in stock. Sent a copy of the invoice as it cost quite a lot of dosh. In their hands now for the time being. -
The things you find!
hilaryfrances replied to hilaryfrances's topic in The Bear Garden – for off-topic chat
I dont owe them a penny I have been lucky enough to pay of all the money I owed. Took a long time but I did it. Incidentally, I made a claim with Financial Ombudsman for PPI against MBNA. I lost must be one of the few who did not get paid out. I will have a go myself with this one -
In the middle of clearing out paperwork, just found some old catalogue invoices with "peace of mind insurance" listed on them, sounds like unwanted PPI to me. I feel a claim coming on!
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Use your local butcher
hilaryfrances replied to duckwaddler's topic in The Bear Garden – for off-topic chat
I have always used a butcher or farm shop for my meat. Butchers are cheaper. My local one is always queued out -
Furniture ombudsman or trading standards?
hilaryfrances replied to hilaryfrances's topic in General Retail
Thank you DW, Tilly has also advised me to go to trading standards which is the route I am going to take. My suite is wearing through after only 3 years, my husband and I both out at work, not spring chickens and our family has long since flown the nest. I have been complaining about this furniture for a year now, I have copies of the letters which have gone between us and the e-mails. I am so angry with their attitude that I am willing to take them to the small claims court myself if needs be. You can be sure that Iwill take every opportunity to make my complaint very public. CSL are no more than cooperate bullies in my opinion -
I want to make a formal complaint about the bag of rubbish I bought from CSL Sofas. Which do you think is the best organisation to complain to?
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Last Post Wins Version 2
hilaryfrances replied to hilaryfrances's topic in The Bear Garden – for off-topic chat
I say what are doing here? Tis mine -
What Made You Want To Swear Today?
hilaryfrances replied to ukaviator's topic in The Bear Garden – for off-topic chat
CSL Sofas that is what has made me swear today. My suite is wearing through after 3 years of moderate wear. I have tried to buy some more cushion covers only to be told that the material is no longer available. despite being told it would be 5 years after production stopped. So WHAT about my worthless 5 year guarantee now then? If I spilt something on it or it was damaged they could not possibly repair it. I have started my complaint with the furniture ombudsman now. DO NOT BUY FROM CSL -
Last Post Wins Version 2
hilaryfrances replied to hilaryfrances's topic in The Bear Garden – for off-topic chat
and so say all of me -
Last Post Wins Version 2
hilaryfrances replied to hilaryfrances's topic in The Bear Garden – for off-topic chat
afternoon -
Happy 65th birthday hils!!!
hilaryfrances replied to **Tilly**'s topic in The Bear Garden – for off-topic chat
ta -
Happy 65th birthday hils!!!
hilaryfrances replied to **Tilly**'s topic in The Bear Garden – for off-topic chat
no cake as yet.But party today, I just hope the caterers turn up or I shall be buttering bread!! Thank you CD, I dont feel sixty, I feel more like 90! And Tils after the sprinkles in my card you are even more dead! -
Happy 65th birthday hils!!!
hilaryfrances replied to **Tilly**'s topic in The Bear Garden – for off-topic chat
Thank you one and all I had a brilliant day so much so I am having another 60th next year....and Tilly your dead so dead. -
Happy 65th birthday hils!!!
hilaryfrances replied to **Tilly**'s topic in The Bear Garden – for off-topic chat
Thank you I am doing my best, having a great time already and it is not 12 yet!! -
Last Post Wins Version 2
hilaryfrances replied to hilaryfrances's topic in The Bear Garden – for off-topic chat
Here -
Last Post Wins Version 2
hilaryfrances replied to hilaryfrances's topic in The Bear Garden – for off-topic chat
so do I -
Last Post Wins Version 2
hilaryfrances replied to hilaryfrances's topic in The Bear Garden – for off-topic chat
Excellent -
Last Post Wins Version 2
hilaryfrances replied to hilaryfrances's topic in The Bear Garden – for off-topic chat
fair enough -
Last Post Wins Version 2
hilaryfrances replied to hilaryfrances's topic in The Bear Garden – for off-topic chat
absolutely -
Last Post Wins Version 2
hilaryfrances replied to hilaryfrances's topic in The Bear Garden – for off-topic chat
that is mine
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