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Lee Vodafone Company Rep

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Everything posted by Lee Vodafone Company Rep

  1. Hi Kim, I've got your email and I'll get back to you as soon as I can. As previously stated, I'm happy for the OP to update the thread with any details they choose to share. Kind regards, Lee Social Media Operations Vodafone UK
  2. Hi DD, Thanks for coming back to me. As our Pay as you go bundles expire after 30 days, I wouldn't be able to add one where the unused allowances carried over. If you'd like to discuss alternative options, email me with a contact number only at eforum.web@help.vodafone.co.uk and quote 'WRT135' in the subject line. Kind regards, Lee Social Media Operations Vodafone UK
  3. Hi DD, I'm sorry that you've decided to leave us. If you still need help with transferring your number to the replacement SIM, email me via the Contact us form here. To access the form you'll need to enter the code WRT135. As well as stating your query in the question box, please also quote 'CAG Forum'. Once sent, you'll receive an automated reply with a reference number. Post back with this so I can make sure I've got it. Kind regards, Lee Social Media Operations Vodafone UK
  4. Hi Caligulazbaby, I'm sorry that you remain unhappy. I've got your latest email and I'll get back to you as soon as I can. Kind regards, Lee Social Media Operations Vodafone UK
  5. Hi RWB, I've got your email and I'll get back to you as soon as I can. Kind regards, Lee Social Media Operations Vodafone UK
  6. Hi KimHalliday, So I can help you further with this, email me via the Contact us form here. To access the form you'll need to enter the code WRT135. As well as stating your query in the question box, please also quote 'CAG Forum'. Once sent, you'll receive an automated reply with a reference number. Post back with this so I can make sure it's been received. Kind regards, Lee Social Media Operations Vodafone UK
  7. Hi hazelnut, Thanks for making me aware of this. I've got your email and I'll get back to you as soon as possible. Kind regards, Lee Social Media Operations Vodafone UK
  8. Hi Topham, As our automated reply appears not to arrived in your inbox, please check your spam or junk folder. If it's not in there, please complete the form here again. To access it you'll need to enter the code WRT135. Once sent, please update the thread with your email reference number so I can make sure I've got it. Kind regards, Lee Social Media Operations Vodafone UK
  9. Hi Ewan, Thanks for making me aware of this. I've got your email and I'll get back to you as soon as I can. Kind regards, Lee Social Media Operations Vodafone UK
  10. Hi NeTSLeePeR, I've received your email and I'll get back to you as soon as possible. Kind regards, Lee Social Media Operations Vodafone UK
  11. Hi alyssa19, Thanks for making me aware of this. So I can access your account, email me via the Contact us form here. To access the form you'll need to enter the code WRT135. Once sent, you'll receive an automated reply with a reference number. Please update the thread with this so I can make sure I've got it. Kind regards, Lee Social Media Operations Vodafone UK
  12. Hi Vodafone Customer, I've got your lastest email and I'll get come back to you as soon as I can. Kind regards, Lee Social Media Operations Vodafone UK
  13. Hi Topham, If you still need help with your account, please update the thread with your email reference number from our automated reply. Kind regards, Lee Social Media Operations Vodafone UK
  14. Hi j0324, Thanks for updating the thread to confirm that your case has been resolved. Kind regards, Lee Social Media Operations Vodafone UK
  15. Hi landykizzy1, Apologies for the delay with returning to the thread. The reference number you've posted is a digit short. If you still need help with your account, please check the number and update the thread to the right one. Kind regards, Lee Social Media Operations Vodafone UK
  16. Hi JuggiDangerous, If you still need help with this, email me via the Contact us form here. To access the form you'll need to enter the code WRT135. Once sent, you'll receive an automated reply with a reference number. Please update the thread with this so I can make sure I've got it. Kind regards, Lee Social Media Operations Vodafone UK
  17. Hi yid33, Apologies for the delay with replying to your post. If you still need help with this, email me via the Contact us form here. To access the form you'll need to enter the code WRT135. Once sent, you'll receive an automated reply with a reference number. Please update the thread with this so I can make sure I've got it. Kind regards, Lee Social Media Operations Vodafone UK
  18. Hi Graham, Apologies for the delay with replying to your post. If your wife still needs help with this, ask her to email me via the Contact us form here. To access the form she'll need to enter the code WRT135. Once sent, she'll receive an automated reply with a reference number. Please update the thread with this so I can make sure I've got it. Kind regards, Lee Social Media Operations Vodafone UK
  19. Hi Sandeep1221, If our automated reply isn't in your spam or junker folder, email me with a contact number only at eforum.web@help.vodafone.co.uk. To make sure it reaches me, please quote WRT135 - CAG Forum in the subject line. Kind regards, Lee Social Media Comms Vodafone UK
  20. Hi silentmovieman, I've got your email and I'll get back to you as soon as I can. Kind regards, Lee Social Media Comms Vodafone UK
  21. Hi Tony Money, If you'd like me to take a look at this, email me via the contact details which silverfox has linked you to. Kind regards, Lee Social Media Comms Vodafone UK
  22. Hi Sandeep1221, As your email didn't reach me, please complete the Contact us form again here if you still need help with your account. To access the form you'll need to enter the code WRT135. As well as stating your query in the question box, please also quote " CAG Forum". Once sent, you'll receive an automated reply with a reference number. Post it on here and I’ll check I've received it. Kind regards, Lee Social Media Comms Vodafone UK
  23. Hi sikez2012, If you'd like me to look into this, email me via the contact details which UB has linked you to. Kind regards, Lee Social Media Comms Vodafone UK
  24. Hi landykizzy1, As I don't recall receiving your email, please contact me again via the Contact us form here if you still need help. To access the form you'll need to enter the code WRT135. As well as stating your query in the question box, please also quote "CAG Forum". Once sent, you'll receive an automated reply with a reference number. Post it on here and I’ll check I've received it. Kind regards, Lee Social Media Comms Vodafone UK
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