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lisadp1970

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Everything posted by lisadp1970

  1. lisadp1970
    Hi I have an outstanding liability order for old council tax owing from about 7 years ago. I fell behind with my repayments to the local authority who issued it so they set the bailiffs on me! He has only ever knocked on my door once somehow claimed that he's visited three times now to bump up the charges, when he did knock I told him he wasn't coming in and and I had nothing to give him. He pointed to my 14 year old Picasso on the drive and said he was taking that (he would be lucky if it fetched £100 at auction) i pointed out that it's needed to get my two Autistic sons to and from school safely. He mumbled something and walked away. Both my boys are in receipt of DLA, Mobility element and care element. I called him later on and offered a monthly repayment of £20 which is all I can afford as we're on a low income and receive benefits to help with rent, council tax etc, but he said that's not acceptable and I have to pay in full (£3000+). I've now received a letter stating their vehicles with ANPR camera are out and about and will take my car whenever or wheever they see it. As I explained to them before this is a lifeline for my boys to get to school and go out, surely it's not allowed for them to take this from me, do they have to take into consideration that it's used for children with disabilities? Any advice appreciated as I intend to call Penham tomorrow but want to know where I stand Thanks Lisa
  2. lisadp1970
    HI. I put on a claim to transfer part of my tax allowance to my husband as I'm not in full time employment and haven't been since having my first child 13 years ago. From what I can gather this will be back dated for three tax years, the current one included and should be for just over £200 per tax year? My husband received a cheque today for tax year 2015/2016 only and for the amount of £122, much less than expected. He's consistently been in full time employment so not sure how they've come to this conclusion, also will the other years be worked out separately, would that be the normal way of doing this? Thanks Lisa
  3. lisadp1970
    The police came to see my niece regarding the vile and threatening messages last Saturday and we spoke to them regarding the nuisance he's causing at the grave and was told that they didn't think there was much they could do about it! They are going to "have a word" with him tomorrow (Tuesday) and warn him off of making any more contact with my niece or he'll be arrested and they'll also try and warn him off about the grave, but again said if he continues to interfere with it we'll have to seek a civil injunction as there's nothing they can do unless he damages it, (I wish I knew then what I know now!) I find it so annoying and also worrying that these authorities that are supposed to be there to protect and help the public either just can't be asked and fob you off at the first opportunity or are so uninformed regarding various rules and laws they fail to do their duty correctly! If it wasn't for this brilliant forum and the wealth of knowledge about literally everything you need to know helping people like me, so much more injustice would take place
  4. lisadp1970
    Thanks for all the advice it's all really helpful. I've come to the conclusion I'm going to email my local authority and include relevant documents regarding the law in relation to the local authority cemetery order and also the guide for burial ground managers and point out it is their duty to progress my complaint and take whatever relevant action, otherwise I will escalate as appropriate.. Just out of interest do you know if its them or me who would get the police involved? Thanks
  5. lisadp1970
    Thank you for this it makes very interesting reading, especially the document Burial grounds: Guidance for Managers as it clearly states that local authority cemetery's have to be aware of the law and follow the Local Authorities’ Cemeteries Order 1977. What's now really pee'd ne off is that I've spoken to my local authority three times in regard to this matter and each time I've been fobbed off that there's nothing they can do, but it clearly sates in the order that rule 18 d "No person shall wilfully interfere with any grave or vault, any tombstone or other memorial, or any flowers or plants on any such matter" After reading this I'm now of the understanding that the local authority have to take some kind of action? I really need to know exactly what rights we have before I call them back tomorrow demanding something needs to be done.
  6. lisadp1970
    They have very good cctv up the cemetery so it won't be difficult proving what he's doing. I will speak with the police again tomorrow and point this legislation out to them and see what they say. Thanks for your advice
  7. lisadp1970
    If this is still deemed to be law then he is definitely committing an offence under rule D - wilfully interfere with any grave or vault, any tombstone or other memorial, or any flowers or plants on any such matter. I will speak to the police again referring to this and see what they say as I think they just can't be asked to get involved!
  8. lisadp1970
    I hope someone can offer some advice regarding a huge problem myself and my family are having regarding a nuisance who is constantly removing and covering up things on my sisters grave. To cut a very long story short, my sister used to be in a relationship a long long time ago with a man who during the time they were together was very violent and abusive towards her, resulting in various injunctions and arrests. When their daughter was 12 (she's now 30) my sis finally managed to end it once and for all and started to move forward with her life. Over the years that followed he reared his ugly head every now and then making various threats towards my sis and their daughter but nothing came of it and he was just ignored. Sadly after fighting breast cancer for 7 years she lost her battle and died last August. Shortly before she died she was really concerned that once she'd gone he would start causing trouble for her daughter and husband (she had been in a very happy relationship for 9 years) and asked me to do all I could to prevent this happening. Not long after she was buried my niece and brother-in-law started receiving vile threatening message from him and tributes left by family and friends on her grave were being moved and hidden. The police were contacted last November and details taken regarding the messages but nothing was done, my niece was just advised to block him (there are reasons she's reluctant to do this which is another story.....) The messages have continued and over the past month have got worse as has the messing with the grave. He's hiding the tributes her husband's left, usually thrown behind the headstone and as there's a picture of my sis on the stone in her wedding dress, he's moving the vase my mums bought with a tribute to her daughter on it, in front of the pic on the stone to hide it. Today I went up there and he'd removed my vase and placed it in someone else's grave!! We spoke to the police yesterday regarding all of this and the officer said that even though the messages are vile and unacceptable it doesn't amount to enough as an arrestable offence, but he is going to go with a colleague to have a word with him and tell him to stop or he will be nicked. He also advised to get a civil injection regarding the threats but was uncertain if anything could be put in place regarding him moving stuff on the grave. This is my question (at last!) is it possible to obtain an injunction preventing someone from touching items placed on a grave even though he's not damaging it? I've spoken to my local council who own the cemetery and as the plot isn't owned outright it's not classed as trespass but could be perceived as anti social behaviour. Is this correct and if so is this enough to get an injunction? Thanks for any help Lisa
  9. lisadp1970
    Hi From what I know regarding Bailiffs and what they can and can't do, I was under the impression that unless a Bailiff had been granted entry to your property they couldn't force entry? I'm currently looking at a letter from Penham Excel, which has a paragraph stating - "I have attended today to take control of goods and remove for sale. If you do not pay immediately (and we have taken control of your goods) forcible entry to your property may be made.....blah blah blah" Now the Bailiff in question who turned up on my doorstep was told to go away and sisn't have any access to my house, so why are they threatening to force entry? This is for an old council tax debt from 7 years ago for a different prpeorty to where I live now. Thanks for any advice Lisa
  10. lisadp1970
    Looking at Penhams letter they've split the case into 3 liability orders. one for £1489.05 another for £1177 and the other for £1565. All 3 have the same client reference number yet Penhams have givien three different ones as their reference, which has confused me as this originally went to court as one case? The break down of their fees is : - Stage 1 - Compliance fees £75 for each outstanding liability order Stage 2 - Enforcement fees - £235 + 7.5% of the sum of the outstanding debt over £1500 Stage 3 - Sale fees £110 + 7.5% of the outstanding debt over £1500. I can't understand how Penham think they can separate each debt so to charge for them separately but then clump them altogether as one to charge the 7.5%, surely that isn't fair? I have spoken to NHDC who refuse to deal with me even though I've offered £50 a month by direct debit and also said that I refuse to pay these ludicrous amounts to the Bailiffs and that I will look to go bankrupt rather than pay this money, to which she said council tax debt wouldn't be included (I know that to be crap as I've had advice from CAB regarding this in the past) The Bailiffs also claim someone attended my property last August but I know for a fact I've never had a Bailiff come to my door, especially last summer when the kids would have been home.
  11. lisadp1970
    Hi Just had a Bailiff turn up regarding an outstanding council tax bill and I told him I am going to deal with the Council in question directly and not them (this is Penham Excel). He looked at my car on the drive, which is an old battered 03 plate Picasso, and said he's taking my car!!!!!! This bill has had £845 in costs added by them and the car wouldn't even cover a third of that so he's clearly being a nasty piece of work as it's pointless taking a vehicle that doesn't even cover their costs. I called my husband who has gone and moved the car away from the property, but surely if I've stated I'm going to pay the council directly they have to see that I honour that first before taking what is basically my lifeline? Thanks Lisa
  12. lisadp1970
    Hi Hope someone can offer some advice regarding my LL and the poor roofing work that he's carrying out. Long story short, we've lived in our house for 5+ years and there's always been a problem with squirrels getting in the loft causing devastation and the garage roof having quite a bad leak. We've reported this on numerous occasions over the years but nothing has ever been done. About 6 months ago really bad black mould was developing on my sons bedroom ceiling and also on the bathroom ceiling so we reported this to the LL. Again we were fobbed off with being told either they couldn't find a roofer to come round (yeah right!) or a roofer was coming round on such-and-such a date and nobody would ever show up! A few weeks ago LL turned up to say his brother-in-law, who claims to be a roofer, was going to come and replace the entire roof. Yippee I thought, at last, and a few weeks ago the scaffolders turned up and the roofer was due to start a week later. Anyway this bloke turned up on his own and started on the garage and instantly alarm bells start ringing that he was not a bona fide roofer. He took all the tiles off and proceeded to smash all the dirt off them all over our things in the garage, literally everything was slaughtered in thick dirt and loads of stuff has been ruined. I was so angry as I had no idea he was going to do this and didn't even warn us of the mess he was going to make. The LL turned up later and I complained to him and all he said was "yeah it does make a mess"! What about all our things that have been f***ing ruined! Grrrr! Anyway after three days he announced the garage roof was done and it's actually worse than when he started. There's a 6" hole been left where a tile is missing, he lifted some tiles from the neighbouring garage roof as well and replaced those really badly, there's roof liner hanging down the outside wall, he clearly hasn't a clue what he's doing. He turned up on Saturday to make a start on the main roof and my husband basically challenged him and his competence which led to a bit of a row. The LL turned up and he's admitted he's not an actual roofer, has no insurance to pay for all the damage he's done to our things and basically blamed us for moaning about the roof in the first place. Surely when it comes to doing major structural work to a property the LL has to use professionals as the consequences of getting wrong could be fairly devastating and even be a danger to my family so can I refuse to allow him to carry this work out? Thanks Lisa
  13. lisadp1970
    Strange question, but yes Lisa is my name and I am female?
  14. lisadp1970
    She spoke to me this morning and said she's just booked it in for this Thursday. Would it be advisable to contact them before hand and state they are responsible for the repairs? Thanks
  15. lisadp1970
    Hi I'm posting this on behalf of my Mum who purchased her car in November 2015. She bought a ford C Max 55 plate for £2795 which came with a 3 month warranty. She's barely driven the car only having covered 500 miles since, but the car is starting to have quite a few serious faults, mainly with the ignition and some warning system regarding acceleration. None of it sounds very good and the AA have had to come out a couple of times to get her started. She's booked it in to the garage she originally got it from to be repaired and was wondering if the dealer is responsible to pay for repairs under the Consumer rights Act as there appears to have been new laws made from October 2015? I found the following on the Which website and hope someone can confirm it to be correct...... First six months - if you take the vehicle back within six months of purchase, the dealer should accept there was a problem when the vehicle was sold and offer a partial refund or to repair or replace it. If the dealer doesn't accept there was a problem when the vehicle was sold, they'll have to prove this. Any advice appreciated as I'm really pee'd off for her as she bought this car in the real need of having something reliable as she's on her own and quite disabled. Thanks for any advice Lisa
  16. lisadp1970
    I'm not sure who the original PPC is but it's not a parking eye kind of parking. The Particulars of claim are as follows: - Charge for parking on private land 1. The Claimant purchased the debt on the 2/11/2015. Assignment notice sent 3/11/2015. 2.The defendant was the reistered keeper/driver of **** *** at the time. The charge is as follows: JAS16723 Contravention: Customer parking whilst using premises only LOCATION: Staples Stevenage DATE and TIME: 14/11/2014 11:34:00 3. In accordance with schedule 4, the protection of freedoms act 2012, Notice outlining liability was sent to the defendant by post. 4. The claimant wrote to the defendant on 14/12/205 informing of an intention to issue a summons. No resolution achieved. THECLAIMANT CLAIMS: 1. Debt amount £149 2. Admin and collection fees £50 TOTAL £199 As I said before I contacted to car park company when I first got the ticket and they said unless I send the original receipt for proof they won't drop the fine, copies won't be accepted. I sent back to the the original parking ticket with a letter stating the facts again that I was shopping in the store and have proof of this and would send a copy if they wanted. All I ever got after that was the bog standard demand letters saying I still have to pay. It wasn't until I got this claim through that I noticed the time the ticket was issued which was before we left the store, so the dodgy parking attendant must have pounced on the car as soon as we went in the shop!
  17. lisadp1970
    Hi I've received a letter from a money claims court today for a parking charge I received back in November 2014, the claimant being MIL collections. I am completely incensed about this because I got this ticket even though I was using the store the car park is for and have kept proof of purchase to show this. This is Staples in Stevenage and I had spent about 20 minutes in the store looking at desks and chairs and then made my purchase. When I came out I found a ticket on my car, so as you can imagine I was totally ****ed off. I called the parking company a few days later and they said their attendant had seen me leave the premises and wasn't using the car park for the purposes it was intended. I told them I had a receipt to prove otherwise and he basically said that makes no difference and I have to pay the fine!! he got told what he could do and I hung the phone up and wisely thought I'd best make sure I keep hold of this receipt for future evidence. Over the past year or so I've had various threatening letters like you do but due to the insolent nature when I first called them I chose to ignore all correspondence. Now today I'm invited to court to pay a total cost of £199 for my perfectly legal parking! What amazes me is the fact the date and time of the ticket issued shows as 14/11/2014 time 11.34 and my receipt shows the time of purchase as 11.53 so how the hell can they issue a ticket to me whilst I'm in the store shopping other than knowingly issue illegally and then try bully boy tactics to get me to pay! My question is If I point the out to MIL collections advising them it's in their best interests to withdraw the court action are they likely to listen or should I let it go to court and present all my evidence so these cowboys can be further exposed for what they are? The only thing that worries me about the latter option is if it will end up costing me anything. Thanks for any advice Lisa
  18. lisadp1970
    Hi I've lived in my house for 4+ years now but for the past 10 months or so, every time we have torrential rain, the garage, which is at the bottom of a slight slop, floods up to 5 inches deep. We've had loads of stuff ruined, as like many people use the garage to store the usual garden paraphernalia along with freezers, the tumble dryer, kids bikes, tools etc. It looks like the storm drain just outside the door isn't up to the job and when I spoke to my LL before he didn't show any interest. Is this our or his responsibility for the garage flooding? It doesn't state anywhere in our tenancy contract about flood risks to any part of the property. Thanks Lisa
  19. lisadp1970
    LOL Don't make me laugh! Use a contractor? You must be kidding, they "fit" the units themselves and had a gas engineer to replace the hob and eventually only after my protests of being left with bare brick walls dropping debris all over the sides, got a plasterer to plaster the walls. They never planned this properly at all and IMO have every intention to leave us in this mess if they can get away with it. They are tight fisted and will try to get away with what they can, and to think they said they were going to sort the kitchen out for us, if I knew it would have left us worse off than before they started I would have told them to leave it, at least the old kitchen was a proper family room.
  20. lisadp1970
    Thanks for the replies.. We do have a gas safety certificate surprisingly, but that wasn't the case 3 years ago, which is another story that lead to a very dangerous leaking boiler having to be changed only after many threats from us to report them as they didn't have the GSC. I called my local Council yesterday and have been put in touch with the housing department and environmental health, just hope that can give some useful advice/help. I've now sent them on 3 quotes, all of which are reasonable for the work that needs to be done, and the LL has promised to bring the tiles round at the weekend (we'll see about that one). I also intend to get them in the kitchen and demand they give me an answer as to whether or not they think it's acceptable to leave my family living in this state. I really don't get what they think they're going to achieve by not doing this work, because if we were to leave over it, they would have to get it completed and would also miss out on a few months rent, so it could potentially cost them a good couple of grand more than it needs too!
  21. lisadp1970
    Not sure a forum for LL's is going to offer me unbiased advice
  22. lisadp1970
    Nearly 7 weeks on and this still hasn't been finished. The LL has tried to claimed they've bought the tiles to go on the floor and wall but can't get anyone to come and fit them. I've took control of this and had three people round to give a quote, all of which has been passed on to the LL, but they claim the quotes are too high. We have raw plaster on the wall dropping dust everywhere, the floor has been pulled up and ripped even more by the people coming to look to give the quotes, and what floor there is left down has dried plaster and all sorts of debris stuck to it. With Christmas fast approaching and my house in such a mess I'm now getting really quite depressed and also very angry about the whole situation. Can I give them an ultimatum to get this done themselves within a certain timescale or get the work done myself and take any costs out of the rent? Like I said earlier they claim to have bought the tiles but I've asked for these to be dropped round so the tillers can see what needs to be fit, but they don't answer this request, so I don't believe they've actually bought anything. Would my local council be of any use as something needs to be done to kick them up their backsides and I have no intention of paying anymore rent until this is resolved.
  23. lisadp1970
    well the posties just been and there's no letter from them explaining why they've decided to stop payments. I intend to be in for the long haul on Monday, I'll be straight down there after I've took the kids to school and won;t leave until I get a satisfactory outcome as this has left my family in Dire Straits this weekend. Will let you know what happens Monday. Thanks all
  24. lisadp1970
    PHEW!! Just found the receipt for the docs I provided, dated 28th August and stating what payslips I took down there and that I requested a reconsideration and stated the reasons why. Will be down there first thing Monday and refusing to budge until this is sorted!
  25. lisadp1970
    Cannot find the receipt anywhere, we're in the process of having the kitchen refit by the landlord and everything is everywhere. I got the amount wrong as well, I meant we're being overpaid £70 a fortnight not week

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