xpuser Vs Egg

[xpuser]

Well I have sent of my prelim letter today.

 

Hopefully this will be as straight forward as the IF claim.

[xpuser]

I sent my prelim letter by "recorded signed for" however visiting the royal mail website it stated that the item would only be tracked once it was delivered. I assumed that the royal mail may have lost my letter.

 

I therefore sent of another prelim letter a couple of days ago, and the same thing has happened...checking the royal mail web site it states the the item would only be tracked once delivered.

 

Has anybody else had this problem with egg?

 

I have sent both of my prelim letters to the following address

 

The Customer Relations Office

Egg plc

Riverside Road

Pride Park

Derby

DE99 3GG

 

 

Any help would be appreciated.

[Mistermind]

Perhaps try addressing it to Guy Harrison, a senior manager able to say yes or no, and from reports an enlightened person pleasant to deal with. That's if he has not moved on.

[xpuser]

have had a letter from jackie bradley, making me an offer that is valid for 2 weeks. The offer is only around 40 - 50% of what I have asked for.

 

Will ofcourse accept this as partial payment, and insist they give me the full amount. Will keep you informed.

 

Mistermind - did ask for Guy, was told he was unavilable.

 

Rang them today, ans was told another letter is in the post. Will see what that says, before I act to Jackies letter.

[Mistermind]

There has been a noticeable slowdown in Egg response (not hostile response, just slow response or silence) during August and September. It was as if key Egg staff went on hols with no manpower substitution. One or two signs that (hopefully favourable as before) action is resuming to clear the accumulated logjam.

[xpuser]

I have finally got round to sending my rejection letter to Egg. I have also enclosed a copy of my original lette and scehdule of charges.

 

Will now wait and see what they say.

 

The two weeks from the original prelim letter are over, however I will wait another week before I send the LBA.

[xpuser]

post removed

[Mistermind]

Claimants 72 - Egg 1

a river of winners