Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Unwilling to refund


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5859 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

hi well after much hard work have finally got onto this site , am exhausted !! Am chasing barclays two closed accounts one business. Have sent letters from money saving expert site and the answer to my "i'll start court proceedings if no answer in two weeks" letter was a letter from Barclays saying they disagree with my view as charges details were provided in terms/conditions upon opening account and they are unwilling to refund charges.Have just been directed here.Has anybody else had this letter and have any advise they can share. Can understand why people give up !! Thanks

Link to post
Share on other sites

  • Replies 117
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Link to post
Share on other sites

28/2/07

Sent request for repayment of charges totalling £2,800 (I want it ALL back!).

8/3/07

Barclays send sorry your not happy letter

14/3/07

Letter before action sent

25/4/07

Barclays offer £1,790

27/4/07

Thanks but no thanks to the offer sent

28/4/07

Filed with mcol, now looking at a figure of £3,500, they should of paid up when i asked nicely :-D

11/5/07

Barclays acknowledge claim

30/5/07

Barclays defend claim

19/6/07

Received notice of transfer to Northampton County Court and barclays excuse for a defence!!!

Link to post
Share on other sites

Yes sorry have just caught up have read all the info you suggested but unfortunately it doesn't have an option for my scenario where they are telling me they are unwilling to pay ?? Thank you for giving me your time

Link to post
Share on other sites

They tell everyone at the beginning they're not going to pay in the hopes you will give up, keep going you'll get there in the end

28/2/07

Sent request for repayment of charges totalling £2,800 (I want it ALL back!).

8/3/07

Barclays send sorry your not happy letter

14/3/07

Letter before action sent

25/4/07

Barclays offer £1,790

27/4/07

Thanks but no thanks to the offer sent

28/4/07

Filed with mcol, now looking at a figure of £3,500, they should of paid up when i asked nicely :-D

11/5/07

Barclays acknowledge claim

30/5/07

Barclays defend claim

19/6/07

Received notice of transfer to Northampton County Court and barclays excuse for a defence!!!

Link to post
Share on other sites

yes, recorded delivery :)

28/2/07

Sent request for repayment of charges totalling £2,800 (I want it ALL back!).

8/3/07

Barclays send sorry your not happy letter

14/3/07

Letter before action sent

25/4/07

Barclays offer £1,790

27/4/07

Thanks but no thanks to the offer sent

28/4/07

Filed with mcol, now looking at a figure of £3,500, they should of paid up when i asked nicely :-D

11/5/07

Barclays acknowledge claim

30/5/07

Barclays defend claim

19/6/07

Received notice of transfer to Northampton County Court and barclays excuse for a defence!!!

Link to post
Share on other sites

Good luck pov :)

28/2/07

Sent request for repayment of charges totalling £2,800 (I want it ALL back!).

8/3/07

Barclays send sorry your not happy letter

14/3/07

Letter before action sent

25/4/07

Barclays offer £1,790

27/4/07

Thanks but no thanks to the offer sent

28/4/07

Filed with mcol, now looking at a figure of £3,500, they should of paid up when i asked nicely :-D

11/5/07

Barclays acknowledge claim

30/5/07

Barclays defend claim

19/6/07

Received notice of transfer to Northampton County Court and barclays excuse for a defence!!!

Link to post
Share on other sites

  • 2 weeks later...

hi have two closed accounts Barclays one personal one business . Have just put in mcol a few days ago re personal account and am now a bit confused when does my 14 day deadline start also should I have included all charges details or will the fact that I have already provided Barclays with them twice in letter form count ? thank you

Link to post
Share on other sites

ok timeline on mcol :-

from date of issue its 5 days to be deemed served

14 days from when deemed served to acknowledgement

28 days from when deemed served to defence

total of 33 days allowed from issue to the defence

 

You should now send your SOC (schedule of charges) to mcol with covering letter found here- http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/71369-getting-mcol-right.html#post614610

Once you receive acknowledgement send SOC (schedule of charges) to B's litigation department with covering letter

 

Hope that helps

 

 

saint

 

.

Link to post
Share on other sites

sent my soc's to court on 29th last friday recorded delivery . still not received according to royal mail on line . would anyone suggest that i re send or will i seem too pushy . Don't want rub court manager up wrong way before i begin ??

Link to post
Share on other sites

Hi Pov, just noticed what you said about dial-up on last page. I can sympathise cos I was until end of May. I would have liked. to spend more time here but was always concious of the minutes ticking by.

 

Now on talktalk broadband which is just as well as I've spent the last month here almost every day reading, learning and getting support and inspiration. Worth it in the end though.

 

Good luck with your claim, Slick

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

i filed a claim online against my personal account and it was issued on 22/06/07 is that when the 14 days of default begins so i can request judgement by default or am i getting mixed up AGAIN !! nothing seems to have changed since that date so am assuming Barclays not acknowledged . Can anyone explain if that's right ? thank you

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...