Nealy 40 days and Barclys wants time extention

[Scream121]

Hello everyone,

 

Firstly i would like to say a very big thank you to everyone who has helped on this site as i have used alot of information in my quest to have my money refunded by Barclays.

 

i have written to Barclays requesting my money back on the 10th May 07. They responded on the 17th May with a standard reply about them being sorry i was not happy with the charges and they are investigating the issue and will responded to me with 4 weeks if not they will send me un update which could take 8 weeks.

 

i wrote back saying this was unacceptable and i would like a response within 7 days. they then responded saying they would aim to have a reply by the 9 July.

 

now im not sure what to do. do i wait till the 9 July, but it will be nearly 60 days since i made my request or do i start my court claim?

 

i have also opened another account just in case they close mine with them

 

thanks in advance for all your help

[PPMAN159]

As they have 14 days to respond to the preliminary request for repayment, I would move on and send the LBA.

 

Do not dance to their tune.

[oneofakind]

What you have received is a perfectly standard delaying reply. Ignore their timings, and stick to your own.

 

This is YOUR claim, and YOU set the rules.

 

[saintly_1]

As PP and Oneof has said stick to your timescale not B's as they will drag it out as long as they can

[Scream121]

thanks for the advise ppl.

 

ok so now i have to start my claim through the courts, how do i go about doing this by myself and what exactly do i need?

 

or should i send them a final letter before action? if yes then where can i get a final letter before action from?

 

thank you all for your help:)

[PPMAN159]

The template for the LBA can be accessed from the main CAG menu.

[saintly_1]

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html

[Scream121]

thanks ppl....

 

i will get onto it straight away......

[noomill060]

But for your own sake, read the FAQs FIRST.

[Scream121]

hi i have got my dates and letter mixed up.

i just check the previous letter i sent dated 16th May and it was a LBA as i have sent them 4 letters now. i then received a letter from barclays stating that they aim to contact me by the 9th July.

 

i am currenly reading the FAQ step by step guide as i now need to start the court claim.

 

if anyone has any tips that could assist me as to where to go or what else i could read...etc. i would be very grateful for your help!

 

 

thanks

[oneofakind]

The step by step guide is the best place to be. I hope you're not waiting for Barclays to get back to you. This is YOUR claim, and you have to take control.

 

[Scream121]

thanks 'oneofakind'

 

im not waiting for the bank to reply....just been so busy as my dad is in hospital so the bank charges got put on the back burner.

 

im in the process of completing my cliam form and will send it shortly.

 

thanks once again

[Scream121]

barclay offered me two thirds of my claims as full and final settlement which i accepted as i did not want to push my luck too much so to speak.

 

i would like to thank everyone on this site for the excellent work which enabled me to do this.

 

 

many thanks

[tonycee]

Congratulations..

 

If you are happy with the offer, then i for one am happy for you..8-)