help Log book loans........

[Torbct]

Help and advice gratefully accepted.....

 

I took out a log in November 06 with Log book loans and until May maintained all payments on the loan. Unfortuantly, at the end of May when I was due to make payment my husbands debit card was cloned and £700 was taken from our bank account fraudently. This resulted in me not being able to meet with the payment to LBL, but I did call and advised of the situation. I was advised to make payment as soon as possible.

The claim for the monies taken wrongly from our account by a third party is still going on and therefore I have not yet been able to make payment. I call log book loans 10 days ago and spoke to a lady called **edited** (not sure how spelt). She was seemingly very helpful and agreed I could make the next payment on 20th June when my husband is next paid.

On Saturday, 9th June (last Sat), I received a letter from log book lopand advising they had terminated my agreement. When I called them I was advised I needed to speak to the recovery department who only work week days. The figure they were demanding was £1700, hnowever during my call to ***** I had requested a settlement figure as it was my intention to pay this off in the next month or so anyway and was advised a figure of just over £1200.

On Monday I called the recovery deparment who advised my account had already been passed to Gemini (even though the letter dated 8th June had only just arrived and was advising me to contact LBL). I was advised that no notes were on the system in relation to my alledged conversation with ***** and therefore I was basically accused of lying. I was also told that a default notice had been sent to me in May, but I do not recall ever recieving - I'm not the sort of person to ignore something like that.

I eventually have today managed to speak to *****at Gemini who has basicially told me I need to pay £924, which represents the arrears on my account (my arrears can only be 2 months at £177 x 2) and therefore the remainder is made up of their charges. If I agree to pay this amount they will then transfer my agreement back to LBL and I start again paying them. I was told my case had already been passed to the bailfiff to arrange collection of my car! I managed to get her to agree to wait until 20th June, in the hope of buying some time to resolve this and get further advice, although I'm not convinced she has put a stop on the bailiffs coming.

My car is only worth £2500 (trade PX value) and to be honest is suffering from electrical problems and is due for it's MOT, so i'm tempted to tell them to take it , but if I do this will this be the end of it - legally am I protected against any further hassle????

 

Please can anyone/someone advise, I'm worried sick!!

[MARTIN3030]

Welcome to the site.

I understand your concern and this outfit has been the subject of many a concerned customer here.You may wish to look at some of the other stories by doing a search for log book loans.

Meanwhile I think its better to move your thread in the debt section.

Have a look around the site.

Make sure that whoever you are dealing with is kept strictly in writing and make notes of all contacts by telephone e mails or calls in person.

 

Forgot to say........I have edited names from the above post.

This could be seen as libel and goes against rules for posting.Please do not name individuals.

[calm1]

Excellent advice from Martin - believe me, there will be someone who will help you with this.

[MARTIN3030]

oops just moved the thread........now will merge it!

[caprikid]

Hi Torbct, Gemini will come and take your car without warning (thats what they done to me ) then they will charge you for storage I was told it was £20.00 a day even though my car was not in a compound it was just at the back of there garage . You must remember if they get your car they can charge you what they want it's not legal but they will do it anyway because they knopw most people wont bother taking them to court.

 

I was told I would have to pay them £750 to bring my car back even though they had already charged me £250 to take it away and I had been charged £250 for them putting a default notice through my door so watch out because these charges all mount up .

 

They will sell your car at action so they wont get it's true value and if it is in poor condition and in need of an mot they wont look for much for it so you will have to pay the balance and all there charges . I only borrowed £600 from lbl and I ended up paying them over £3000 back and they still sold my car I never found out how much they got for it .

 

I was not in much arrears with them but the loan was coming to an end so they just said I was in arrears so they could get the car I have proof I made payments they said they never got .

 

If I was you I would read all the post on this site about LBL/Gemini and try to get people on here to help you decide if you want to let Gemini take your car or not because if you stop them taking your car they will have to take you to court and a judge might give you some time to pay .

 

I have tryed to seek advise about taking LBL/Gemini to court but as it would cost more than the car was worth there is not much I can do ,seek advise soon !! . Cheers And good luck

[sequenci]

A few things to check with Bills of Sale (Log Book Loans)

 

• Are any of the terms in the credit agreement or bill of sale unfair, particulary in relation to excessive default charges? Could they be challenged under UTCCR 1999?

• Is the agreement compliant with CCA 1974? Play particular attention to the interest rate & calculation

• Was the Bill of Sale presented to you at the same time as the credit agreement?

• Did the creditor provide you with a copy of the bill of sale at the same time as a copy of the credit agreement?

• Is the bill of sale in the correct format?

• Are it’s terms consistent with the credit agreement?

• Was the bill of sale registered? Ask to see the court seal showing registration

• Has a default notice been served and if so, has the period expired?

 

Ensure you check with the court to see if the bill of sale was correctly registered, usually they are not:

 

Make a written application with a £5 fee to the Royal Courts of Justice:

 

Provide the name and address of themselves and the other party

 

The address is Judgement and Orders Section, Room E15, Royal Courts of Justice, Strand, London, WC2A 2L

 

 

[treble99]

hi

these people dont mess about they will take your car

phone trading standards like i have this week

these people need to be reported and trading standards know all about these people i have also spoken to the ombudsman

sorry c

ant be of much help but i know log book loans moniter this site

good luck

[powelll]

Just to add to what Sequenci has said - the Bill of Sale is what secures your loan to your car. If anything is incorrect on the bill itself or it hasn't been registered then LBL cannot take your car they can only pursue your for the money. I would contact trading standards or CAB if you aren't sure and they should be able to check it for you ( or scan on here ).

 

Park your car a couple of streets away from your home - pain in the whatsit but don't make life easy for them. It's all very well them taking the car and you then putting in a complaint to get it returned etc etc - don't let them take it in the first place and you are in a much stronger position.

 

Best of luck

[caprikid]

Just to add to what Sequenci has said - the Bill of Sale is what secures your loan to your car. If anything is incorrect on the bill itself or it hasn't been registered then LBL cannot take your car they can only pursue your for the money. I would contact trading standards or CAB if you aren't sure and they should be able to check it for you ( or scan on here ).

 

Park your car a couple of streets away from your home - pain in the whatsit but don't make life easy for them. It's all very well them taking the car and you then putting in a complaint to get it returned etc etc - don't let them take it in the first place and you are in a much stronger position.

 

Best of luck

 

Well said powell !!! thats good advise you have given there , this company are making lots of money out of people that can least afford it and it's about time we started fighting back !!!. The best thing anyone can do to beat them is hide the car and let lbl try and go to court to get it back they would have no chance, as any judge would not help them when he /she finds out there crazy intrest rates and the way they treat there so called costmers .