Help and advice gratefully accepted.....
I took out a log in November 06 with Log book loans and until May maintained all payments on the loan. Unfortuantly, at the end of May when I was due to make payment my husbands debit card was cloned and £700 was taken from our bank account fraudently. This resulted in me not being able to meet with the payment to LBL, but I did call and advised of the situation. I was advised to make payment as soon as possible.
The claim for the monies taken wrongly from our account by a third party is still going on and therefore I have not yet been able to make payment. I call log book loans 10 days ago and spoke to a lady called **edited** (not sure how spelt). She was seemingly very helpful and agreed I could make the next payment on 20th June when my husband is next paid.
On Saturday, 9th June (last Sat), I received a letter from log book lopand advising they had terminated my agreement. When I called them I was advised I needed to speak to the recovery department who only work week days. The figure they were demanding was £1700, hnowever during my call to ***** I had requested a settlement figure as it was my intention to pay this off in the next month or so anyway and was advised a figure of just over £1200.
On Monday I called the recovery deparment who advised my account had already been passed to Gemini (even though the letter dated 8th June had only just arrived and was advising me to contact LBL). I was advised that no notes were on the system in relation to my alledged conversation with ***** and therefore I was basically accused of lying. I was also told that a default notice had been sent to me in May, but I do not recall ever recieving - I'm not the sort of person to ignore something like that.
I eventually have today managed to speak to *****at Gemini who has basicially told me I need to pay £924, which represents the arrears on my account (my arrears can only be 2 months at £177 x 2) and therefore the remainder is made up of their charges. If I agree to pay this amount they will then transfer my agreement back to LBL and I start again paying them. I was told my case had already been passed to the bailfiff to arrange collection of my car! I managed to get her to agree to wait until 20th June, in the hope of buying some time to resolve this and get further advice, although I'm not convinced she has put a stop on the bailiffs coming.
My car is only worth £2500 (trade PX value) and to be honest is suffering from electrical problems and is due for it's MOT, so i'm tempted to tell them to take it , but if I do this will this be the end of it - legally am I protected against any further hassle????
Please can anyone/someone advise, I'm worried sick!!
