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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Black Horse Finance


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Hello,

 

Does Anyone Know The Name And Contact Details/address Of The Top Man At Black Horse Based In Cardiff. I Have A Complaint I Want To Send To The Very Top Man.

 

Thanks

Freddie

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Black Horse Limited's HQ is in London

 

25 Gresham Street,

London

EC2V 7HN

 

Their customer relations department is in Cardiff

 

St William House,

Tresillian Terrace,

Cardiff

CF10 5BH

 

By the 'top man in Cardiff' do you mean their head of customer relations?

 

The Companies House website has an entry for Black Horse Limited and you can order information including names of directors, etc. I think it costs £1 or £1.50.

 

Steven

 

If this post is helpful, please click the scales

 

 

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  • 1 year later...

The Financial Director is called Timothy Blackwell, you can call him on 0131 3153 177.

 

If you want to contact a company, once you have obtianed the company landline number (01/02) repace the extention with zeros and most of the time you will get the switch board. There you can ask for the names and numbers of anyone at the company.

 

It's a bit of a lottery but works, even if you get through to a different department you can ask them.

 

Never call 08 numbers they are only call centre staff and will not help you.

 

Another route is to try and find the number for their secuirty in the building they sometimes have a full list of contacts.

 

Never use 118118, they only just about get you the customer service numbers.

 

I wish you luck with your black horse stuff!

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  • 1 year later...

The guy in charge is a man caled Mike Britton based in Cardiff, his secretary is Karen Evans. Ring 02920 296000 and ask to be put through.

 

Failing that his boss is David Oldfield and he is based in London as far as I am aware...

 

Happy hunting :o)

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  • 2 months later...
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