****Halifax & Bank of Scotland Contact Information ****

[livelylad]

Data Protection Act

 

DSAR Team

10 Carlton Street

Halifax

HX1 2AL

[livelylad]

ADDRESS FOR PRELIM / LBA LETTERS

 

HBOS

Customer Relations

PO Box 548

Leeds

LS1 1WU

[livelylad]

Address to Serve Court Papers

REGISTERED ADDRESS:

 

HALIFAX PLC

TRINITY ROAD

HALIFAX

WEST YORKSHIRE

HX1 2RG

[livelylad]

COMPLAINTS DEPARTMENT EMAIL ADDRESS:

customerrelatios@halifax. co.uk

 

CUSTOMER SERVICE/COMPLAINTS CONTACT NUMBER:

 

Geographical - 01422 333880

or

0845 603 7923

 

General switchboard at Halifax

Geographical - 01422 380880

 

INTERNET BANKING WEBSITE:

www.halifax-online.co.uk

 

HOW TO OBTAIN YOUR STATEMENTS ON LINE:

 

If you go to the the home page, then to the letters & statements section from there, there is an option to look at archived statements. The statements, letters etc can be stored online in this way for up to 2 years.

 

OTHER CONTACTS:

telephone Customer Relations on 0845 603 7923

or a textphone is available to you if you have a hearing impairment,

on 0845 600 1750

[chocolatte]

Just checking if we have the correct addy for Halifax Credit Card?

 

Halifax Card Services

Customer Services

Pitreavie Business Park

Dunfirmline

KY99 4BS

[TAKEN4AMUG]

Hi there, received statements today and now ready to ask the greedy so and so's for my money back. Any info on where to write to. It is a Bank of Scotland business account. Statements came from -

BUSINESS BANKING,

CUSTOMER REQUESTS,

TEVIOT HOUSE,

41 SOUTH GYLE CRES;

EDINBURGH,

EH12 9DR.

[TAKEN4AMUG]

Just spoke to someone at The Financial Ombudsman Service. He advised that all letters should be sent to :

CUSTOMER RELATIONS MANAGER,

SCOTLAND DUNDAS HOUSE,

VIKING WAY,

ROSYTH,

FIFE,

KY11 2UU

THIS IS THE ADDRESS THAT THEY SEND ALL THERE CORRESPONDANCE TO

[snowjo]

Hi all

I am too climing from the Bank of Scotland and they are corrosponding to me from

Business Banking Customer Care

1st Floor

Business banking house

600 Gorgie Road

Edinburgh

EH11 3XP

 

Daniel O'Donnell

Customer Care Manager

 

 

 

If any help

Good luck

[twillardo]

Hi All.

I am also claiming back bank account charges from the Bank of Scotland, received through the post today 19th April 2007 the standard "complaint handling rules set out by the FSA 8 week investigation blah blah blah!". The address on this letter is:

 

Bank of Scotland

Customer Relations

PO Box 29112

Dunfermline

KY11 2ZX

Telephone 0845 850 1368

Fax 0845 1281385

 

I submitted this claim through my branch knowing it would be redirected to the relevant department.

[bathgatebuyer]

Contact Number I have for the Executive Office is 01422-326389 or fax of 01422 326688.