Tefal Irons - Tip

[andrew1]

We had an issue with a Tefal Iron - it overheated. I refused to have a repair at the 'out of warranty' repair service as it would cost £80+ to have done. The iron cost £169.00. it was 2 years old and we had it replaced using the Sales of Goods Act and got £50 to boot! The issue I had was basically a design fault, after being recompensed I stripped the old iron down to see what had happened and the fluff from the fabrics being ironed had accumilated on the heat control switch inside the iron. I raised this as a technical issue with Tefal and they say.... the design team have been advised. However, if you have an iron ( who hasn't?!!) in veiw of what I found try using the hose from your vacuum cleaner and run it around the edge of the hotplate of the iron periodically (when it's cold of course) and also on the heat control slide which on Tefal at least runs under the handle and you can see where the fluff gets in. This will draw the fluff out and the contact breakers inside wont get clogged up. My wife burnt her fingers on the old one and it melted all the plastic - a real health hazzard if the iron had been left unattended and on.

[andrew1]

This topic was closed on 10 March 2019.

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