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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Pitters v Nationwide**WON**


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I won. I have been paid the full amount + court costs + interest, and they've canceled a further missed DD charge on my account.

 

I'm happy now, apart from the letter they sent me stating "If you misbehave again, we will be issuing a 30 day notice of closure on your account".

 

If they charge me again, I will be claiming it back - again. Who do they think they are?

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WELL DONE melon farmer, makes you feel great doesn't it!!

i do hope you dont have to wait too long intrnell xx best of luck

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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well done melon, am glad to see they are accepting responsibility wish they hurry up with mine me kids are walking round in scruffs and me tyres on car goin bald!!! ha ha ha

Have you had a search for tyres on the internet? I've been quoted just over £200 (delivered) for a set of Pirelli P7's, while they would cost well over £400 in ATS. Many places will fit and balance 4 tyres for about £25.

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thanks for support lori and melon i am crossing my fingers they just pay up soon as they have for others (unlikely though i think i was born a lemming and bad luck draws itself to me). i will keep posting until sorted, waiting for statements of capital one too and just opened new account with natwest (although not sure why as there charges are an astonishing £38 for a returned DD - robbing pigs!).

 

thanks for the tip melon i will get searching x :D

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hi intrenell, you know you will get all the help and support you need from everyone on here, they will pay up soon and think of the interest! this is the hardest part waiting!!, (ps, watch what you say, you cannot say anyone is robbers or thieves!!) you never know who is watching!! x

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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thanks for the tip and support chuck, i only put it on there in jest hence the (....) but it is ridiculous:D that they are still getting away with it, capital one are the only ones i am aware of who have lowered their fees which is great.

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I know what you meant, lol, and i agree it is ridiculous that the banks are allowed to carry on taking whats ours when so many people are getting there money back!!.......hopefully soon one of the banks will take it upon themselves to reduce these "fees" to a justifiable amount!! and then we will all jump ship to them!!.............can't see it happening anytime soon though!!:rolleyes:

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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I have now had all my charges with 5% interest and court costs returned of Nationwide, just waiting on statements from Capital One, they are very reluctant to send these out to me - I cant understand why???

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why did you only get 5% interest back? I thought it was 8% thats what I got?

muffintop

Won Nationwide £900 and £1908 Bank Charges

Lloyds personal account 1,861

Lloyds Bus Account 2k

Abbey bank acc. Stayed 2008

 

CCA requested Barclaycard Nov 08 - n1 issued - GAVE UP

CCA Mbna Nov 08- n1 issued - GAVE UP

Marks and Spencer Money Nov 08 -lost found 2b enforceable.

Tomson Holiday - WON

 

if I help you tip my little scales it gives me a thrill. MT

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got one of my claims back, day 28 on my 2nd claim Lori and got some back c my threads, do you know if anyone has claimed more than 6 years back and did they get statements or do it in with their existing claim and get Nationwide to dare to disprove it?

muffintop

Won Nationwide £900 and £1908 Bank Charges

Lloyds personal account 1,861

Lloyds Bus Account 2k

Abbey bank acc. Stayed 2008

 

CCA requested Barclaycard Nov 08 - n1 issued - GAVE UP

CCA Mbna Nov 08- n1 issued - GAVE UP

Marks and Spencer Money Nov 08 -lost found 2b enforceable.

Tomson Holiday - WON

 

if I help you tip my little scales it gives me a thrill. MT

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Just thought I'd post an update. Thank you all for your support and I hope my case has helped others a bit.

 

I have not received any more from Nationwide, you may remember after receiving just over £1,200 I was £56 short. The figures have been explained to me by letter and the upshot is as follows:

 

Charges: Claimed £542.50; Received £432.50; Difference £-110.00*

 

Interest: Claimed £297.80; Received £376.52; Difference £ +78.72

 

That gives a net £31.28 shortfall and with the Section 69 interest at 8% another £25 or so.

 

*When I wrote my preliminary letter £110 of the charges were within the six year limit but upon payment they were not! One to watch out for eh?

 

The case has now been transferred to my local court but I am going to tell them that Nationwide have settled in full and stop proceedings.

 

Anyway I will get the rest back when we can be sure of success going back further than six years - I await a successful Nationwide case.

 

Now I'm starting on my joint account with NW, a smaller claim but better in my pocket than theirs! I'll start a new thread for that one after I've done the prelim.

 

Therefore I am calling this case a SUCCESS and *** WON *** and contacting a mod.

 

God bless, Pitters

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  • 1 month later...

check pre 6 year thread by bf. my last post shows that i have just received statements from Nationwidde pre 6 years going back to 1991 and 1993. dont know how to add link yet to this so just putting it where i can.

muffintop

Won Nationwide £900 and £1908 Bank Charges

Lloyds personal account 1,861

Lloyds Bus Account 2k

Abbey bank acc. Stayed 2008

 

CCA requested Barclaycard Nov 08 - n1 issued - GAVE UP

CCA Mbna Nov 08- n1 issued - GAVE UP

Marks and Spencer Money Nov 08 -lost found 2b enforceable.

Tomson Holiday - WON

 

if I help you tip my little scales it gives me a thrill. MT

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