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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Castlebest Vs HSBC**WON**


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Gawd I went platinum too :o

 

Thank you all very much, every win is a win for all of us, if I could I would buy you all a drink but then I would have no win left so you will just have to wait for your own

 

Again thank you for the support... and now to claim 2....

 

COLLIIIINNNNNNN come out come out wherever you are !!!!

 

pete

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Well Done, Pete, I’m so pleased for you – you stuck with it and it paid off –

The cyberpints are on you now!!!

Good on you, Mate!

Cheers , John :D :D :D

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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Oh -you beauty!!!!

WELL DONE PETE - ANOTHER ONE BITES THE DUST !

I TRUST MY CYBERPINT IS IN THE POST????

THANKS FOR YOUR HELP WITH MINE, TOO.

Incidentally, my judge has done it again for my Barclay claim - he's going for fast track and a telephone hearing(14 May) to be set up by Barclays!

I expect an offer any day now when they get this notice from the court - fast track means 'Standard Disclosure' which they won't do!

Cheers again , Pete, I'm delighted for you !!!

John :D :D :D

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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And my final post on this thread, my claim cancellation letter

The Court Manager,

xxxxxxx County Court

 

Dear Sir/Madam

 

xxxxxxxxxxxx –v- HSBC Bank plc

Claim No: xxxxxxxxx

 

Please be advised that I, the claimant in the above noted case have agreed terms and conditions with DG Solicitors, the defendants’ representative for full and final settlement in this matter.

I respectfully request that these proceedings are now discontinued as no further issues exist between the parties.

Yours sincerely,

 

xxxxxxxxxxxxxxxxxx

CC DG Solicitors

12 Calthorpe Road

Edgebaston

Birmingham

B15 1QZ

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can anyone point me to a useful thread please. i have got all the way to the court stage with HSBC intending to defend (i won't hold my breath).

 

just found out from my local court that they are not sending out an AQ for me to complete but haven't asked for anything in its place. should i send the court manager a full breakdown or just wait?

 

thanks in advance

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