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Arrogant Nationwide**won**


pearsoncdw
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Before Christmas back in November I applied to the Nationwide for a copy of my account statements. They duly sent this onto me.

 

Upon receiving the statements I applied to the Nationwide have all charges reimbursed. This was sent to them back on the 17th December 2006. They said that they received this letter but now they say they cannot find it. I therefore sent in another letter but this handed it into a branch in Birmingham and got a receipt for it.

 

I have just spoke to them and they say that will not reimburse the charges when they would get the letter (the department say that they have not got it)

 

I am now going to pursue this in the County Courts as they have always been very rude to me saying it's all my fault that th charges were on the account in the first place.

 

I want to take it to court but i cannot afford to pay the charge for it. Would I need to speak to the county court in regards to this?

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I have had a letter today from the Nationwide saying that their charges are clear and transparent. Yeah right!

 

They said that they would not be able to refund any charge back.

 

Next stage I think is the court now. They are not getting away with this.

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Good on you. I recently won against the Halifax, they were adamant they owed me nothing, but paid up the moment I put in my court claim. making out it would cost more to defend themselves than it would cost to pay me off.

Keep on with your claim, and don't accept anything less than you claimed. Also when you get to the court stage, you add the interest on, and that certainly is worth having, so it is not all bad!

Good Luck

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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Pearson, it's just a game, really not worth getting angry about.

 

They are not arrogant, or rude, they are sending standard letters hoping you will go away.

 

Just carry on the merry little dance and they will soon realise they have to pay you back *your* money.

G.

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  • 2 months later...

I have had a letter from the County Court in respect to Nationwide. They have decided to defend themselves over the matter of the charges. So we will wait and see what they are likely to do about the claim. The court says that they have 28 days to respond back.

 

Awaiting to see what now happens with Nationwide.

 

Does anyone have any ideas what they may do?

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Hi Pearson,

 

That seems to be pretty standard. In my case they paid up within the 28 days (roughly 3 weeks) and then submitted the defence 'we've paid the claimant in full'. It may be the same for you. Read up on the next stage of the process just in case: Allocation Questionnaire.

 

Fingers crossed they'll pay up before then. Good luck!

 

Kelly

Kelly

Settled: Nationwide £372.55

Before you do anything read this:

Guide to Reclaiming Bank Charges

 

Most questions can be answered by checking out these links:

Frequently Asked Questions

Step by step instructions

Letter Templates

And don't forget to use the search facility! Chances are your question has already been answered on another thread. Good luck

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Keep at them Pearson.

 

O have also received a similar letter from them stating that their charges are clear and transparent and that if I am unable to abide by their terms and conditions then it may be apporpriate fiore me to consider alternative banking arrangements.

 

So I guess from this that if I do win my case through MCOL, which was issued to them on Monday then my account will get chopped!

 

Fun and games.

 

Stick with it and remember it is your money.

PPMAN159

 

If this comment has helped please click on the scales.

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Quick update-Nationwide have acknowlegded my claim on MCOL and have until the end of April to reply.

 

Fingers and toes all in a crossed position awaiting final settlememt.

PPMAN159

 

If this comment has helped please click on the scales.

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  • 2 weeks later...

With my claim, they until Monday 16th April 2007 to respond back via the courts.

 

If they don't respond then I will be putting a judgement into the County Court on the same day.

 

I am getting a bit fed up witht eh Nationwide delaying things. The straw has now broken the camel's back. Enough is enough

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Got some news today in respect to the charges on the account. Got a letter from Nationwide BS. They have given me a chq for the total charges plus some interest and the court costs back. £924.04. Fantastic news. Well the forst thing done this morning was (yes you guessed it, banked it). Settled now so will let the County Court know about it on Monday.

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congratulations!!

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Donation? ;)

 

 

 

 

 

I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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Brilliant News well done you!!! .............Darling1

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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  • 2 months later...

i had similar problem with standard letters and refusal to repay charges.after a few phone calls/ emails etc. i wrote to branch service dept stating why i felt charges should be taken off due to lack of info being given to me about how they apply reductions to o/d. i got charged £171.41 for going £2.00 over limit. when i wrote to them i ask for address of data controller, week later got reply saying they were removing ALL charges from my account so finally got somewhere.

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I while ago I got a letter and cheque from the Nationwdie saying that where paying up. Thye did the matter of paying the charges back plus some interest which dated from the claim to when they paid out.

 

I asked the local county court that they never paid the 8% interest that was chargable on each fee that was applied by Nationwide. The amount they ocurred was £640.15. The local county court said that I could still claim that back.

 

I then get a letter from the local county court saying that Nationwide were inteding to defend themselves over this citing the judgement be made set aise.

 

Is there anywhere were I can gather evidence indicating that I am still owed the matter of the £640.15.

 

Any help would be greatly appreciated.

 

Cheers

 

Colin

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