Nuno V Halfiax (Electron) ** WON **

[Nuno21uk]

Hi,

 

Thought I would set up a seperate post for this one.

 

Iam hoping to chase the Halifax Bank for charges made against me while I was at university.

 

I have another account with them now and was a little worried they could close this one as this is where my wages currently come in. Can they do this?

 

Also as Iam based in Scotland where do I send my initial dat protection Act letter for Halifax, is it different from England?

 

Any help would be appreciated

 

Nuno

[MARTIN3030]

Hi welcome to the site.

As we advise,it is always a good idea to set up a parachute account just in case.

Halifax are not known to wilfully close accounts of claimants,more likely you will be given a warning about future account management.

Have a look in the Halifax Bos bank group for contact details.

[Nuno21uk]

Sorry to be a pain guys:

 

I am from Scotland and need the address for sending my first letter to halifax Credit Card.

 

Any ideas? And can you give me the name i make the cheque for £10 payable?

 

Thanks again

 

:-|

[stevokenevo]

hold on

[stevokenevo]

Ok post a new thread here.. .. ..

 

http://www.consumeractiongroup.co.uk/forum/halifax-bank/

 

All your questions will be answered ;-)

 

good luck

 

S

[Nuno21uk]

Cheers Stevo

 

N

[Nuno21uk]

Thats my initial letter been posted away to the address below. Cheque included and sent recorded delivery. I now wait for a speedy response.

 

Halifax Plc

Customer Relations

PO Box 548

Leeds

LS1 1WU

[Nuno21uk]

No word yet despite getting a reciept letter for my other letter.

[Nuno21uk]

No sign of any information yet and no letter to confirm receipt.

 

Lucky i sent the letter recorded so i have it writing that they got my request.

 

Time is ticking.

 

Does anyone recommend phoning to ask what is going on?

 

Nuno

[stevokenevo]

you can phone and give them a bawling at, tell them you will be getting a court order if they fail to comply with your subject access request within the 40 days

[Janet-M]

I am moving your thread over to halifax forum for you

[Nuno21uk]

Thanks mjanet.

 

Still no sign of statements.

 

tick tock

[Nuno21uk]

Thats me recieved a letter acknowledging my request for statements.

 

Letter dated 1st February and says they will take no longer than 10 days to send my statements.

 

If they do so. They will be in the 40 days timescale.

 

Get moving Halifax.

 

Nuno

[halibut]

Patience is a strong virtue. You could well have a few more months to go yet

[Nuno21uk]

Iam ready for that.

 

But if they state 10 days then I expect ten days. Otherwise I will have all these delays on my side when I go to court.

 

Fingers crossed.

 

Nuno:rolleyes:

[AWC]

If they are late, report them. If you don't have your statements by 40 days (plus 2 days for postage etc) ring them up and tell them that you will get a court order.

[Nuno21uk]

Just got my statements back......2 x £10 cheques have been cashed.

 

This means they received the 1 st letter (which they sent went missing) and also the 2nd letter.

 

STILL NO STATEMENTS AND IAM £20 DOWN

 

RARRRRRRRR!!!

 

WHAT DO I DO ANY USEFUL NUMBERS TO CALL??

[Nuno21uk]

Hi folks.

 

Just a follow up to me post above.

 

Spoke to the Halifax number and they said there is no notes on the system to say my letters arrived or even my cheques have been cashed. this is despite me receiving a letter saying my statements had been ordered (1st feb) and i would receive in 10 days !!!

 

She said she would reorder and I had to expect them in 7-10 days.

 

Looks like this place is a shambles. Cashing cheques but not noting what they are for. Shocking but all good if my case goes to court.

[Nuno21uk]

The lady also gave me £15 back for the cheques. As it only costs £5 for this service she said.

 

I will run the 40 days from the first letter, seeing the essentially cashed my cheque. They did receive and take my money afterall.

 

Nuno

[Nuno21uk]

Still no £ back or statements

 

Grrr

[moneychick]

Hi Nuno....What a nightmare for you.

 

This is probably all part of their delaying tactic, stick with it though!

[Nuno21uk]

Cheers Moneychick

 

Makes me even more determined now.

 

M

[Nuno21uk]

Phoned this morning ans was told they would like into the cheques being cashed (didnt have the numbers on me so must phone tonight). They say that statements are taking a while to send out and would probably be with me by next Wed (28th). Thats 43 days after cashing my first cheque !!!!!!! (which they say they never recieved any letter with ?!?).

 

I think i will give until the end of this week.

[mummythree]

Whoa,

Remind me not to send off cheques,i think ill go for a postal order or something? lol

Seriously good luck:D

[Nuno21uk]

Note To Self

 

Read Over Emails Before Posting

 

Language Is Terrible