NCP/BW ANPR PCN - Cambridge North Station

[FTMDave]

We have other cases where NCP's software has been shown to be useless.

Well done your relative on not appealing.

They can probably ignore this made-up demand for an extra £70 from BW Legal, but please upload it anyway just so we can make sure it's not a Letter of Claim.

While scribbling I see that dx has uploaded the sticky.  Yes, please fill it in and upload all the documentation.

[FTMDave]

9 minutes ago, EssexChap said:

Sorry, here's the questionnaire. Thank you so much for responding so quickly! Unfortunately the person didn't keep the other letters, so we only have the bw one that came today. I have attached this. 

 

For PCN's received through the post [ANPR camera capture] 

(must be received within 14 days from the Incident)

 

Please answer the following questions.

 

1 Date of the infringement 25 Jan 23

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] DK
 

[scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s

 

3 Date received DK
 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] DK
 

5 Is there any photographic evidence of the event? Yes
 

6 Have you appealed? [Y/N?] post up your appeal] No
 

Have you had a response? [Y/N?] post it up n/a
 

7 Who is the parking company? NCP

 

8. Where exactly [carpark name and town] Cambridge North railway station, Cambridge
 

For either option, does it say which appeals body they operate under.

NCP is BPA I believe
 

There are two official bodies, the BPA and the IAS. If you are unsure,

please check HERE

 

If you have received any other correspondence, please mention it here

BWLegal letter

Copy the windscreen or ANPR section to your thread and answer the questions...

I've had to hide your post.  You've left reference numbers for both BWLegal and NCP showing.

[FTMDave]

Well the good news is that there's nothing to worry about "immediately".  The letter is not a Letter of Claim, it's just BW Legal trying to scare your relative into thinking the amount has somehow gone up by £70 when it hasn't.

However, it's pretty silly to throw away paperwork when you're in legal dispute.

It's even sillier when the dispute is with a private parking company.  Maybe the company respected the POFA deadlines for keeper liability.  Or maybe they didn't.  Who knows?  The paperwork is in the bin.

Therefore they need to get a SAR off today to NCP (not BW Legal) to get the paperwork back.  They should stick in a Council Tax bill or something as ID, otherwise NCP will use the lack of ID as an excuse to not cooperate.  Get a free Certificate of Posting from the post office.

They also need to so some digging and find out if there are bye-laws.  i see Cambridge North is a new station so the bye-laws issue isn't cut & dried.

Obviously any proof of attempted payment would be useful too.

[FTMDave]

What brilliant digging!  Well done.

However, we have another NCP thread where their rubbish software didn't take payment and where they didn't respect POFA - but they are still taking the motorist to court in the hope the person will buckle and will give in.  So I'm afraid it's the long game when it comes to fighting the fleecers.

Certainly get the SAR off.  There are other things that are probably wrong with the PCN.  It's also highly likely that they will try to pretend that POFA applies until they're challenged by which time they'll have tied themselves in knots.

[FTMDave]

Not at all.  It's your right under data protection laws.

[FTMDave]

Yes, best to include the PCN number and vehicle registration, the poor dears won't be able to find the information otherwise.

Make sure you get a free Certificate of Posting as NCP are not very good with SARs.  In fact if you want a good laugh read this short thread  https://www.consumeractiongroup.co.uk/topic/452147-loc-to-ncp-for-failure-to-supply-sar-paid-in-full/#comments

 

[FTMDave]

Have you read as far as the happy ending?