PE ANPR PCN - LOXFORD POLYCLINIC Ilford ***Cancelled by hospital***

[FTMDave]

If there are no signs showing parking restrictions quite obviously patients going for multiple appointments are going to get multiple tickets.

[FTMDave]

OK, I've hidden my post above which is misleading.

Talking of misleading - so the first sign says "Patients & Visitors Only" and then suddenly you get a second sign with "STAFF ONLY".  It's obvious patients will get confused.

Did you park in the first part before the "STAFF ONLY" sign?

Also, can we see the PCN please to see what the fleecers are accusing you of?

The charlatans will not pursue people living abroad, so I have an idea.  Let's see what you e-mail exchange produces first however.

[FTMDave]

Thanks.  What the hospital is allowing to go on is absolutely disgraceful.  Let's see what their reply says.

[FTMDave]

Time to stop being nice methinks.  How about -

Dear XXXXX,

Re: PCN no.XXXXX

thank you for your e-mail of XXXXX.

Let's not mess about here.  You are the organ grinder.  Parking Eye are the monkey.  You can easily call off your dogs if you want to.

What has happened here is that you have invited in these vermin to infest the hospital car parks, they have deliberately not put up signage regarding parking restrictions, so motorists are entrapped and sent these invoices for £100.

My son followed instructions on signage to the letter on XXXXX.  He fell foul of restrictions because they are not shown on any signs.

I am not going to waste my time appealing to the very charlatans that are deliberately entrapping motorists.

You can either face up to your responsibilities, or otherwise when Parking Eye take me to court I will add the NHSPS as a Third Party and invite every local and national media outlet I can along to the court hearing.  You may have heard recently in the news that NHS management have not been seen in the best of lights.  Well you can deal with the publicity of allowing your agents to drag an elderly lady to court because her son was entrapped by the parasites you have let loose in the hospital.

Yours, XXXXX

Whether it will work - who knows?  It depends on what internal policy they have regarding these invoices.

[FTMDave]

Send off what I drafted.

Normally something like that would work with a hospital.

However, the staff may be working from instructions that they can intervene with one ticket but not two (even though PE refused to respect what the hospital said the first time) and refuse to cancel.

You can but try.

[FTMDave]

It's not a matter of being right or wrong, plenty of times we suggest avenues that don't come off, it's a case of not giving in and trying every means possible of beating the fleecers.

I half expected a "there is nothing we can do" reply but I see they consider it a complaint - and I know from experience that hospitals do not like complaints.

I was hoping the tone of the mail would convince them that you were a sack of trouble and so best to get rid of the PCN and thus get rid of you.

1 hour ago, Reapstar said:

If you would be happy to do so, may we ask for you to provide a copy of the PCN and a contact number for yourself.

So send them the info they want.

1 hour ago, Reapstar said:

I do expect to see appropriate signage erected and will continue pressing this office and NELFT to ensure that the law is observed and respected at both sites.

This is a double-edged sword.  The fleecers MO is to get a contract, put up no signs so they can get on with fleecing galore, later put up decent signage, then lie and pretend it was there all the time.  So get as many photos you can of the signage, or lack of, now.  As you have been doing.

[FTMDave]

Not "illegal", "unlawful".  There is a big difference.  And yes, write back and tell them although you understand it takes time to properly consider a complaint, Parking Eye have strict deadlines for payment and appeals, and really all the Complaints Team need to do is walk round to that bit of the hospital and note the lack of signs.

[FTMDave]

Looks superb to me.

I like the way you want not only the invoice sent to you to be cancelled but for them to sort out this mess for other motorists.

[FTMDave]

Yeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees!

Well done on your victory! 

[FTMDave]

One thing.  I see there is a residential building behind the sign.  Do you recognise it?  Are PE trying to state that there is already this sign at the hospital?