Aarrgghh, help!

[amethyst1471]

DG requested a breakdown from me on 6th December which I sent off straight away.

 

I've been phoning and phoning them since Friday but can never get through to anyone, I've just left messages. The problem is that I have to file my AQ by the 26th December but, obviously, I will need to file this on Thursday due to Christmas etc.

 

Does anyone have any phone numbers where I can actually talk to somebody at DG and see if they're in a position to settle? I'd really rather not have to file my AQ as £100 this close to Christmas is going to be hard to find!

[steve_n]

Hi,

Don't panic !!

 

Try calling them on 0121 455 2701 or 0121 455 2111 you could also try a fax to 0121 455 2150

 

However hard it may be to find the £100, try telephoning the court (the one named in the Transfer of Proceedings papers and asking what is the absolute deadline for receipt !!

 

Just a thought - I was told if I didn't submit my AQ by the deadline it will go before a judge who will request a 'reminder' in 7 days !!!

[amethyst1471]

Hi,

Don't panic !!

 

Try calling them on 0121 455 2701 or 0121 455 2111 you could also try a fax to 0121 455 2150

 

However hard it may be to find the £100, try telephoning the court (the one named in the Transfer of Proceedings papers and asking what is the absolute deadline for receipt !!

 

Just a thought - I was told if I didn't submit my AQ by the deadline it will go before a judge who will request a 'reminder' in 7 days !!!

 

Thanks Steve. That first number is the one I already have and the second number is a voicemail saying that the person is out of the office until 3rd January!

 

AARRGGHH!! lol!

[babsp2000]

try rachel tomlinson on 0121 455 2701

babs

[amethyst1471]

try rachel tomlinson on 0121 455 2701

babs

 

GAH! That's the name and number I've been trying since Friday! rofl!

[steve_n]

Try looking DG up on the web - there just might be another number !!

[amethyst1471]

Try looking DG up on the web - there just might be another number !!

 

Hmmm, I thought that but there's nothing! Bugger.

[lateralus]

e-mail? debbiedaubney@hsbc.com

[amethyst1471]

e-mail? debbiedaubney@hsbc.com

 

Thanks for that. I guess it's worth a shot!

[babsp2000]

LOL sorry amethyst..she replied to me after i left her voicemails..

[amethyst1471]

LOL sorry amethyst..she replied to me after i left her voicemails..

 

No probs! Just can't believe how hard it is to actually get to speak to someone at DG! I've just sent them a quick e-mail attaching my letter and breakdown and reminding them of the AQ deadline so, fingers crossed!

[claire78]

I know it might be a bit of a stretch to come up with the AQ fee (if applicable) but they will have to pay it in the end anyway.

 

Keep your chin up, settlement will be just days away

[lateralus]

i think the message you need to leave her is this: my aq is due dec 26 - obviously, since the courts won't be open 23,24,25,and 26, i will be filing my aq on friday - that is 3(2) days from now.

 

i think you will need to go ahead and file, don't miss the deadline, it's a lousy time of year to find the dosh - maybe that's what they are hoping for - don't count on that extra 7 day thing - i'd file friday - it would have taken almost a miracle to get an offer, accept and get paid before friday anyway. but get it in, won't you - don't fall at the last hurdle.

let ms d'aubney know how unhappy you are and remind them that this is another £100 you will be adding to your claim.

[amethyst1471]

Right, just had an out of office reply from Debbie Daubney and she's given me a phone number for a chap called Alan Burden so I'll try him in the morning! His number (if anyone else wants it) is 0121 455 2206.

[babsp2000]

Ah not wanting to put a dampner on things...i called him and he gave me rachels number last week BUT....i did speak to a real human - I assume he is anyway!

[amethyst1471]

i think the message you need to leave her is this: my aq is due dec 26 - obviously, since the courts won't be open 23,24,25,and 26, i will be filing my aq on friday - that is 3(2) days from now.

 

i think you will need to go ahead and file, don't miss the deadline, it's a lousy time of year to find the dosh - maybe that's what they are hoping for - don't count on that extra 7 day thing - i'd file friday - it would have taken almost a miracle to get an offer, accept and get paid before friday anyway. but get it in, won't you - don't fall at the last hurdle.

let ms d'aubney know how unhappy you are and remind them that this is another £100 you will be adding to your claim.

 

Thanks lateralus, I did say this in my e-mail.

 

Don't worry, I will file! Just cursing myself for trying to do this at this time of year! DOH!

[amethyst1471]

Ah not wanting to put a dampner on things...i called him and he gave me rachels number last week BUT....i did speak to a real human - I assume he is anyway!

 

Nooooooooooooooooooooooooooo!

[babsp2000]

I'm sorry but try him...can't do any harm!

[claire78]

Both Alan Burden and Debbie Daubney are the head honchos at DG Solicitors, when you call him, just explain that you cannot get in touch with his colleague, and demand (nicely) that he sort it out personally

[lateralus]

i know i said it would take almost a miracle (but it is the xmas season!),

this is a long shot - but when you talk to him in the morning - have a fax number available to give him - were he so minded - he could fax you an offer - you could fax it back and it could be put in your account within literally a couple of hours. as i said - it's a long shot - but using a kind of professional (listen, alan, let's see if we can't do what it takes to make this go away - another claim off your books before the holidays, avoiding even more costs....kind of attitude - it could work) but you would need access to a fax, and start early tomorrow -

don't get your hopes up that you'll get it resolved tomorrow - but it can't hurt to try. good luck.

[lateralus]

so, now here is some new info - read what i wrote and then the answer.

obviously follow lively lad's advice. forgive the cut and paste:

20/12/06

babs, new info - i asked the question on crusher's thread and lively lad (good man that he is) gave the reply. pass it on to other's as i have to dash..............

 

hey crusher, how's about a quickie....

question that is:

there are several people now who have had offers, accepted but it doesn't look like the money will come through until after the aq deadline.

am i right telling them they need to go ahead and file it before the deadline passes, even though they have signed the acceptance. bit of a grey area for me, unchartered seas........ yeah or nay, a lot of people will struggle to find that extra dosh at this particular time. what say you?

thankx for the input.

 

from lively lad:

I would firstly ask tell the bank you will need:

 

a) The cash deposited into account or a cheque before the AQ date

b) Failing that written confirmation of the offer.

c) I would also inform the court that you have reached a settlement and you are awaiting payment ask them to delay the submission date by 1 week.

 

anything happen today?

[amethyst1471]

Hi again, thanks for your post lateralus. I did try and phone Alan Burden at lunchtime and left him a voicemail but I've been in meetings all day so couldn't try again. I'll file my AQ tomorrow as I don't have time tomorrow either to try chasing for faxes etc. Bit annoying but at least I'll get the extra £100 back, just might take a couple more weeks

 

Thank you everyone for your help and advice, I think I'd go mad without this site! lol!

[lateralus]

guess that new info doesn't really help you - you are still waiting for an offer aren't you. yes, i'm afraid you'll have to to the aq. are you ok with it. do you need the link?

[amethyst1471]

guess that new info doesn't really help you - you are still waiting for an offer aren't you. yes, i'm afraid you'll have to to the aq. are you ok with it. do you need the link?

 

Yep, still waiting for an offer! TBH I haven't looked at the AQ yet, I'm just about to do that now (just got home!)

[lateralus]

hang in there - let us know what happens.