Problem with PC Monitor

[tobyjugg2]

It could be the cable that goes from the main unit (laptop or box) to the screen if they are seperate - check that is inserted properly at both ends - may have litte screw type things either side of the cable where it goes in (called vga) either side or just push in if its the newer HDMI type (like a newer TV connection)

 

might help if you are able to upload a picture of the situation

[tobyjugg2]

Might be worthwhile trying plugging it into your TV?

- most (but not all) TVs have a vga connection and if TV full HD may be better than older monitor

Just plug cable into a TV input

 

4 Ways to Connect PC to TV - wikiHow

WWW.WIKIHOW.COM

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Did you know that you can display video and play audio from your computer on your TV? It's actually pretty easy, especially now that so many TVs are...

 

 

Even better if computer box and TV have hdmi

 

 

How to Connect HDMI to TV: 12 Steps (with Pictures) - wikiHow

WWW.WIKIHOW.COM

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This wikiHow teaches you how to connect different types of video devices, including computers, cameras, and gaming systems, or any Roku players...

 

[tobyjugg2]

I dont have a TV or fat broadband here at my retreat either :-)

[tobyjugg2]

On the windows desktop, right click on a bit that hast got icons on it

select change resolution - select 800 by 600 (which is usually the lowest resolution

Click apply

 

Tell us whats happened

 

Most likely Either

Monitor screen display is 'off center' - which should be correctable by the monitors centering type controls which shift the display up/down left/right - as dx said

Part of monitor screen or monitor controller gone kaput - new monitor or TV needed for display

Cable between computer box and screen failed - replace cable

The computer box video output card died - replacement video card needed

Edited November 22, 2022 by tobyjugg2

[tobyjugg2]

Sorry sandy, missed this reply

 

hers the manual, controls @ page 22 onward

Download Acer S220HQL User Manual | ManualsLib

WWW.MANUALSLIB.COM

 

1. Does the picture look like its shifted to one side (or up/down), blank one side and screen cit off on opposite side

or that a part is actually just not being displayed /blank/missing?

 

(noise in the box may be one of the fans needing replacing

I stuck with win7 mainly

[tobyjugg2]

4 hours ago, snowdragon said:

 but need to know how to transfer everything of old comp onto new? I have loads stuff  xx

 

Sandy xx

 

Are these photos and suchlike?

- not difficult to copy those to a memory stick

 

Logons etc can be a bit more awkward, but we can help you with those too

 

As dx says - the controls are select and adjust via the buttons

fiddly if you not used to it - but just have a play - the worst that can happen is you will need to select the reset option - which is likely a good idea anyway

[tobyjugg2]

Hi @snowdragon

 

Most of that isnt any problem, a small memory stick will hold all of that. In fact a cheap 8 or 16gb USB memory stick from amazon will hold it all and a windows backup and space to spare

I can suggest a couple of cheap USB stick options from amazon if you wish

 

Facebook has an option to download all your content

 

Dont know about your banking stuff, need more info to answer that which should NOT be announced on a forum

 

 

For starters have a quick read through this. Dont worry if its a bit confusing. (DX may offer some others to peruse)

 

How to back up or transfer your data on a Windows-based computer - Microsoft Support

SUPPORT.MICROSOFT.COM

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Describes how to manually back up or transfer your personal files and settings on Windows-based computers as a precautionary measure.

 

I'll look current utility program options which are 'point and click' to backup and include transferring data to a new windows version but there may be a small fee to buy those. (Only if they do more than the free options)

 

Do you know what onedrive is?

 

TJ

 

Edited November 26, 2022 by tobyjugg2

[tobyjugg2]

No worries @sd - when you feel up to it

 

perhaps consider the onedrive option - it has 5GB free - more than enough although there have been some issues reported with getting some sorts of data back from it. (possible as applications saved it in a strange way)

 

The onedrive backup process does have options to backup to USB if I remember rightly. Will refresh my knowledge if you consider that a possible option for you.

 

See here:

 

 

How to Transfer Files from PC to PC | Microsoft

WWW.MICROSOFT.COM

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Learn how to transfer files from PC to PC or Mac to PC. Microsoft Windows provides file transferring software and services for a smooth transition.

 

 

 

Edited November 26, 2022 by tobyjugg2

[tobyjugg2]

Its a free (for 5GB, costs for more) online storage you can use for all your devices, and windows has built in (or easily added) features to back some stuff up to it.

[tobyjugg2]

Hi Sd

 

It seems onedrive is already built in to windows 8 and 8.1 so installs 'just don't without warning - lol - sounds about right for MicroSoft

 

Windows 8: Using OneDrive with Windows 8

EDU.GCFGLOBAL.ORG

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If you're using Windows 8 OneDrive is closely integrated with it. Learn how to get the most out of these two programs here.

 

Edited November 26, 2022 by tobyjugg2

[tobyjugg2]

 

I've had a few of these and they are reasonably priced and reliable.

 

 

https://www.amazon.co.uk/dp/B01LXHKR4T

 

[tobyjugg2]

Just make sure your computer drive is 4GB not 4TB

If its 4TB we will need to do a couple of other checks (the size of the users directory)

[tobyjugg2]

Ah - hold off on the 32gb mem stick then till we check a little more on how much space you need. You may need a usb hard drive rather than memory stick (speed/capacity/cost)

 

In any case, It is likely we can just slot your old Hard drive in new unit as a slave as you have ordered one id necessary.

 

Give me a day or so and I'll find time to check out some data transfer (win-win) and data backup utils - just running those should give us an indication of how much user data there is - although some applications can save data in none standard places

 

A good indication should be the size of your [hard drive letter]\users directory

.. but that can get a bit confusing and miss stuff specifically saved elsewhere and unless you are in an administrator account and {blah blah more tech gobledegook} + can miss stuff

 

we'll get you there

:-)

[tobyjugg2]

I'd like to try a slightly different tack if thats Ok with you @snowdragon

We'll help you every step of the way, and as well as building your knowledge and confidence, it should give us and you some scope of what and how much we need to transfer - and has no real risk, and all at your own pace.

 

 

* I'd like you to first check how much free space you have on your hard drive (just right click on your C drive and select properties)

* Then create a new folder called backup in the c drive

* Then I'd like you to go through all your stuff pics whatever you can find and copy them into the backup folder (COPY not MOVE)

 

Once we've done that, you can look through it and see if you think or know anything you want is missing, and we'll look at backing up your browser logins and links.

 

Just say if you need help with any steps and I'm sure we can find a pictorial guide to show you through each step of the way.

You will gain confidence and knowledge as we help you work through it.

 

oh - and I'm reasonable confident its your monitor screen thats gone faulty, so we will likely be able to just plug your new monitor in if necessary while we sort it all

 

Edited November 27, 2022 by tobyjugg2

[tobyjugg2]

No worries SD - I'm not that hot on windows after 7, and neither are so-called MS experts on the ms forums

All sorts of people asked questions about transferring - and the commoin answer is onedrive, which seems to have allsorts of issues.

 

 

Question @snowdragon

You said the hard drive was 500GB - but your C drive is only half that (222GB)

Do you have another drive letter other than a cd/dvd drive? and whats on it?

Edited November 27, 2022 by tobyjugg2

[tobyjugg2]

Thats brill @SD

 

Means the other half of the HD (its partitioned into 2) the D drive is empty

 

So have a go at copying your pics videos downloads etc  to the d drive - just try to make sure you copy rather than move and theres no risk, and little risk even if you move.

 

oh - then have a browse through what you;ve copied to d and see if you think theres anything missing.

Edited November 27, 2022 by tobyjugg2

[tobyjugg2]

not letting you copy?

 

Describe what you are trying and what it says in more detail please

[tobyjugg2]

I'm not entirely sure what you are doing as i dont have a windows 8 install to try it on

- and you may be experiencing one of the many windows 8 bugs.

 

ensure you select the folder (or files) you want to copy and RIGHT click of mouse (or CTRL C when highlighted) to select 'copy

then right click and paste in d (or CTRL V)

 

We are copying all your stuff to d to prepare it for copy elsewhere and see how big

 

eg The downloads you mention may be your stuff, or windows update downloads which you aren't interested in, or a mix

 

 

If it continues to be a problem, we'll just install the very useful freeware 7-zip and use its file manager

Edited November 27, 2022 by tobyjugg2

[tobyjugg2]

dont give up

 

Look here - freeware

 

Personal Backup

WWW.MAJORGEEKS.COM

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Personal Backup saves personal data to any destination folder located on a local fixed or removable drive, Windows network server, or an FTP server.

 

 

download the 64 bit portable version here:

 

Download Personal Backup 6.2.19.0

WWW.MAJORGEEKS.COM

---

Personal Backup saves personal data to any destination folder located on a local fixed or removable drive, Windows network server, or an FTP server.

 

 

***

 

Create a 'backup' directory on your empty d drive called backup

Download the 64 bit portable version linked above into the new backup folder in your empty d drive

Its a zip file - just Extract it (right click - extract)

Go into the extracted folder

run Persbackup.exe (if it cant access folders etc - right click on it the next try and 'run as administrator)

 

It might look a bit complicated - thats mainly because you aren't familiar with it

 

Start wizard

chose backup to local and select d:\backup as the backup directory

[next]

tick documents, music, Pictures video, downloads

- and click the green arrow to add them to backup list

[next[

then just ensure separate files, separate directories, and save without compression  is selected

[next]

Start this automatically - no

Click on done and a save for the task will come up - call it 'one' and save it into the d:\backup folder

 

it will run a quick calc and then show the bigger screen with the taxk - and looking at it you will see the size and may be required to select which sub folders from the directories you want

- tick any you think you want 

 

The 'start backup' button at top 

 

 

 

 

 

Edited November 27, 2022 by tobyjugg2

[tobyjugg2]

That seems to be browser screen defaulting to that bar 'size; when opened. resize the window by click and drag from a corner.

 

The program linked above does some of the 'sorting out and copy paste for you and doesn't need installing with all the extra probs that installing a program and missing dll's might cause on a 'confused' win 8 install

 

There are ways to rebuild the drivers which I could link, but it involves a couple command lines, so a last result.

 

Mainly prioritising getting your pics available to check and make available away from the windows system at present - which that should do

Problem with full blown paid transfer programs is they are as likely to have probs with a dodgy win8 system as anything else.

Then get your browser site user names and passwords if necessary

[tobyjugg2]

problem is, onedrive should be the easy way - but it often isnt for many reasons - Not your fault @sd

 

Have you downloaded and tried the utility prog described ? (to get your pics etc to where they can be better checked and accessed) @ post 53

 

 

 

 

 

[tobyjugg2]

what happened or didn't with the freeware prog i linked?

I sorted it from a number of options I tested, and checked it before linking it here and it worked fine.

 

You should have ended up with a fair bit of your stuff, including your pics easily accessible on the d drive ready to copy anywhere.

 

[tobyjugg2]

 

2 hours ago, snowdragon said:

I d/l the freeware prog but  it did not show how to get everything  from  comp on now to new one,

 

It wont transfer to the new one, just copy all your pics etc out of the windows 8 system into the folder on d so you can access them, find out how big the stuff you want is, and enable copy which didn't work from original location.

Just follow the instructions and we are a good step forward.

 

 

 

2 hours ago, snowdragon said:

 

I am now also trying to decide whether I want new new one but can not get it back in the box

I took it it out to look at it, my stupid fault

 

 

You wouldn't really know if its what you want without checking it would you?

Just a few deep breaths and take you time.

[tobyjugg2]

Yes

- and when you ran it as described in my post?

[tobyjugg2]

Thats the sort of thing I was woking toward @Andyorchbut SD couldn't get copy to work (which isd a recurring issue with win8 and corrupted system files)

 

The freeware program should bypass that problem and copy the stuff for her

 

She just needs to run it as detailed. It does work and doesn't add anything to the win8 system.

 

 

@snowdragon

Just follow the suggestion please. If it fails, give us some detail of what you saw, and try again.

 

 

 

We may need to run it in safe mode. But theres no point keep changing tack if you aren't telling us what is actually happening - we are left just guessing.