box.co.uk - damaged item shipped via @UPS, @Mendit1 refusing to honour warranty **RESOLVED**

[dx100uk]

warranties are useless and not worth the paper they are written on and do not replace, remove or weaken your rights under consumer law.

if DPD damaged the parcel, your claim is against them. 

 

as for the faulty PC parts, if you can prove via a report the issue was there at purchase time , the retailer has one chance at a repair, however they wish that to happen.

 

dx

[dx100uk]

Well any warranty should not be used to delay or distract you.

 

As you say the part was faulty, but that's down to the retailer to decide what they do going fwd, as it was outside of 6mts since sale. It's down to you to prove it was faulty from sale 

 

The loss is down to DPD, you could equally sue them for the replacement value of the part, then go from there too .

 

Dx

[dx100uk]

Your mistake was not to make the retailer responsible for sorting this from day one.

 

If you had sent them an independent report proving faulty at purchase, rather than their contracted free warranty provider, thus by passing your consumer rights, none of this would have occurred.

 

You could shell out for replacements, fixing the pc, then latterly go after the courier for those expenses, but, you can't claim embetterment.

 

Dx

[dx100uk]

hey great 

didnt realise it was you. @Kyosanto  il let you off the swearing cause you do a great job on the airline stuff.

 

good moving forward.

this should not cost YOU anything.

its really not your problem

just that you went about it by wrong way/1st target.

 

dx